How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERoto-Rooter Plumbing & Drain Cleaning
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 4.7★ from 661 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Drain Cleaning for 8 kinds of job.
Roto-Rooter Plumbing & Drain Cleaning for plumbing services
Clear ✕All 110 Google reviews tagged “Plumbing services” · showing 20
We had an emergency plumbing need at the house. Dominic Tormen was our technician. He was so helpful and knowledgeable and easy to work with. Honestly before he showed up I was thinking the problem was one thing and within minutes he figured out it was a totally different situation. Kudos to him and the Roto-Rooter…
Not much of a review person but I have say we had a great experience with them and there technicians where awesome people. Definitely recommend.
It went pretty good. Didn't get everything I need done, but maybe later he hooked the waterline up to my fridge. It's not making ice or getting water in there. So we'll see how that goes in the next 24 hours
Don't do it! Don't know what they are doing and don't stand behind their work. Cost me over 1,000 and the problem still exists and they won't redo it! So sad that all the older plumbers have been replaced by incompetence!
Excellent service..Nic arrived promptly at the scheduled appointment time. He presented himself as personable, knowledgeable, and professional. He made an assessment and fixed the problem with no issues. I plan on calling Roto-Rooter Plumbing & Drain for all my plumbing issues in the future. I am Extremely satisfied with the service.
Came out at 10pm to fix a clog at the septic. Matt was quick and efficient, even disinfected the bathroom when he was done.
Dj was professional and thorough with his work. Would highly recommend him for another job.
Andrew Bates did an excellent job. He was very knowledgeable, and polite
Very nice man got me fixed up fast and made me feel allot better about the whole thing.
Roto-Rooter is the only way to go. Jason was amazing, did a fantastic job. Very professional. Absolutely can not say enough good things about him and this company. 5 stars. Would love to give more. Thank you, so much.
He was a nice gentleman and he explained everything to us that we needed to have done for our plumbing
Very prompt, friendly, and was happy to show me every step.
Jacob was very friendly and knowledgeable. He took care of the issue and cleaned up very well after himself. Underneath my kitchen sink looks so much better! Thank you, Jacob and thank you, Roto-Rooter
Jacob was very professional . He explained everything and got it done fast at a good price
Explained everything they were doing.
All good
Always good service.
We had a very nice gentleman come out and clear the clog on Sunday and another came out a few days later on Tuesday to check our pipe with a camera....I requested a quote for a suggested repair and was told it would be forthcoming, I still have not received one....it'll be a week tomorrow. (Jordan residence in Battle Creek)
Matt from Roto-Rooter was amazing, very knowledgeable and explanatory. He went above and beyond duty. He was so most helpful that I will always call Roto-Rooter If I ever have a plumbing issue again! Thank you Matt!!!
Jacob Taylor came over to install my sediment filter and water softener and did an amazing job at it. He was very friendly and even talked to me about how to service my products to keep them running good. I highly recommend this guy for quickly sorting out my plumbing needs and charging a fair price, something that is sadly hard to come by these days.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing services | 110 | $216–$412 |
| Plumbing | 82 | $216–$331 |
| Repair water fixtures | 67 | $227–$366 |
| Plumbing fixture installation | 26 | $276–$1.6k |
| Drain cleaning | 24 | $239–$343 |
| Sewage cleanup | 16 | — |
| Plumbing pipe repair | 15 | — |
| Toilet repair | 11 | — |