Roto-Rooter Plumbing & Drain Cleaning

We had an emergency plumbing need at the house. Dominic Tormen was our technician. He was so helpful and knowledgeable and easy to work with. Honestly before he showed up I was thinking the problem was one thing and within minutes he figured out it was a totally different situation. Kudos to him and the Roto-Rooter… Read full review

Not much of a review person but I have say we had a great experience with them and there technicians where awesome people. Definitely recommend.

It went pretty good. Didn't get everything I need done, but maybe later he hooked the waterline up to my fridge. It's not making ice or getting water in there. So we'll see how that goes in the next 24 hours

Don't do it! Don't know what they are doing and don't stand behind their work. Cost me over 1,000 and the problem still exists and they won't redo it! So sad that all the older plumbers have been replaced by incompetence!

Excellent service..Nic arrived promptly at the scheduled appointment time. He presented himself as personable, knowledgeable, and professional. He made an assessment and fixed the problem with no issues. I plan on calling Roto-Rooter Plumbing & Drain for all my plumbing issues in the future. I am Extremely satisfied with the service.

Came out at 10pm to fix a clog at the septic. Matt was quick and efficient, even disinfected the bathroom when he was done.

Dj was professional and thorough with his work. Would highly recommend him for another job.

Andrew Bates did an excellent job. He was very knowledgeable, and polite

Very nice man got me fixed up fast and made me feel allot better about the whole thing.

Roto-Rooter is the only way to go. Jason was amazing, did a fantastic job. Very professional. Absolutely can not say enough good things about him and this company. 5 stars. Would love to give more. Thank you, so much.

He was a nice gentleman and he explained everything to us that we needed to have done for our plumbing

Very prompt, friendly, and was happy to show me every step.

Jacob was very friendly and knowledgeable. He took care of the issue and cleaned up very well after himself. Underneath my kitchen sink looks so much better! Thank you, Jacob and thank you, Roto-Rooter

Jacob was very professional . He explained everything and got it done fast at a good price

Explained everything they were doing.

All good

Always good service.

We had a very nice gentleman come out and clear the clog on Sunday and another came out a few days later on Tuesday to check our pipe with a camera....I requested a quote for a suggested repair and was told it would be forthcoming, I still have not received one....it'll be a week tomorrow. (Jordan residence in Battle Creek)

Matt from Roto-Rooter was amazing, very knowledgeable and explanatory. He went above and beyond duty. He was so most helpful that I will always call Roto-Rooter If I ever have a plumbing issue again! Thank you Matt!!!

Jacob Taylor came over to install my sediment filter and water softener and did an amazing job at it. He was very friendly and even talked to me about how to service my products to keep them running good. I highly recommend this guy for quickly sorting out my plumbing needs and charging a fair price, something that is sadly hard to come by these days.

Very good customer service. Rico was very friendly. He was extremely good at his job. When ever in the future I need work done on plumbing stuff I'm calling Roto-Rooter. It was an emergency, and they handled it as one. Thanks 😊.

Matt is great! He was very helpful, professional, and knowledgeable. He took the time to explain what was going on and help me take care of my issue. I really appreciated his help and would definitely recommend Matt!

Called and they had someone come out the same day. Guys were awesome! Very knowledgeable and helpful. FIVE different guys ended up coming over. We are having them do everything they can, to get us fixed up

Where do I start. I think the summary of the work Jacob did might be the best. He put our home before anything else, he made it feel like you called a friend or family member to assist with our issue. He was beyond polite, respectful, and knowledgeable. His ability to troubleshoot on the spot and work till the… Read full review

We couldn't possibly be more pleased with the emergency service we received in a "crappy situation" from this company! Andrew and Paul (I think was his name) arrived within an hour of my call and had things back to normal within short time! Andrew saved me a substantial amount of money as well by trouble shooting… Read full review

Matt came and helped us tremendously tonight (10pm) Gave my father in law lots of insight, help, a little goodie bag, and made sure our issue was fully resolved. After a long day himself, made sure we were all taken care of. Affordable for a late night adventure as well. He also respected our home and especially our kids and pets! Highly recommend.

Nick arrived on time. Did the job quickly and professionally. Completely satisfied.

Matthew the plumber was very precise and took time to do job correctly and answer questions he also had a great helper (don’t remember name who was very careful not to hit radiant heat in cement slab to get to plumbing

Yikes! Water all over the floor, toilets not flushing, water dripping in the basement…called just before 5:00 pm and scheduled a same-day appointment between 6:00-8:00 pm. Nic arrived @6:15; inspection and clean out finished by 7:00 pm. Everything is up and running again. Nic was fantastic! Thank you for the great job.

Matt came out and did a great job with a lot of plumbing and stopped up problems that we had going on. He let us know about some things and got the dirty work done and was super nice to my kids asking a million questions. Thankyou so much

Jason was great, came out on a Sunday night to help

Jason was very knowledgeable, identified the problem quickly and shared what was happening, why and how he could fix it. He was on time and fixed the problem quickly!

Had Dominic out to move laundry upstairs from the basement. He did an excellent job and will be our plumber for life.

Mathew was great. Appreciate the same day service at a fair price. Highly recommend!

Older model faucet fixed

Very professional and thorough. Did a great job! Would definitely recommend for replacing water heater. Even asked for another plumbing job and was willing to look and give ball park estimate for them.

Service technician was professional and very knowledgeable. 10 out of 10 experience

Andrew did my work. He was very knowledgeable, took time to explain things and was super sweet. Excellent job. They were very fast and reasonably priced. A++

Had technician Andrew Bates out to fix my folks upstairs toilet. He came out on a Saturday got right to work and the best part was the price, so cheap! Highly recommend.

Had a thermocouple go bad on the water heater. Dominic had it replaced in n about 10 minutes. Also gave us a quote for replacement. Very personable and courteous employee. Awesome experience and very thankful it didn’t cost and arm and a leg.

Supper plumbing service. I call today in real need of service. And the office worked wonders to get someone out. That’s what I call service.

We had a pipe burst causing water damage, Roto Rooter was quick to respond and dispatched Nic the same day. Nic has been a huge help during the process. We also had a fantastic experience with the mitigation crew - Robert, Corey and Steven. Everyone made this extremely stressful experience more manageable. They’ve… Read full review

Dominic was wonderful. He took the time to help me come to the best option for my plumbing needs.

Found a long metal pin in sink drain.

Absolutely wonderful technician. Intelligent, polite, and straight to business. He showed up to my house within 20 minutes of me calling Roto Rooter and worked quickly and efficiently to manage everything going wrong with our new home. On top of it all, the service was a lot less expensive than I had imagined it… Read full review

Excellent customer service, spoke with a real person when calling for emergency services. My technician Jacob immediately called to coordinate his arrival time and to answer any up front questions. He was very knowledgeable and professional and although he was not able to permanently resolve the issue, he was able… Read full review

Roto rooters did a amazing job,came out basement was flooding got me squared away when the previous plumber didn't will definitely only do business with from now on!

Quick and efficient!

As a property owner and manager, I rarely leave negative reviews, but I feel it’s important to share my experience. I had three different technicians from the same company come out to evaluate the same issue, and I received three different assessments and significantly different pricing. The final quote was more… Read full review

Nic was excellent, showed up on time, very likable and professional. Fixed the leak at affordable price. Plus he let me pick his brain about some other concerns I had. Roto-rooter even gave a complimentary gift bag containing samples of laundry detergent which is great not having any! Thank you

I had a great experience and excellent service from Dominic. I will definitely use this company again based on this service call.

We had to get our floor drained and the worker Dejon was great, very kind and gave us excellent and up and above service.

Excellent great job!!!

Dominic T was very professional, patient, and helpful when coming out to repair a leak underneath our home. Our time scheduled was between 2-4 but he called ahead of time and arrived about 9:30am instead. He quickly addressed the problem and found a solution and got it done for us. He explained everything thoroughly… Read full review

Dominick was great and knew what he was doing for sure!

Jacob was awesome. Very friendly & knowledgeable. Great service, fast & efficient.

Quick service, had the problem diagnosed and corrected in less time than it took me to call them. Great job, highly recommended.

The response time to my backed up sewer call was phenomenal! I had placed my call and gotten my problem solved in the same day. My technician, Jacob, was extremely knowledgeable and polite during his time at my home.

Fast, friendly, and above and beyonda. Thank you!

I called a little after 8, and they showed up a little after 9. Problem solved! I couldn't be happier. Thank you so much for all your help!

Dominic was very knowledgeable and professional. He did great job and was very thorough. I would highly recommend him!

Nic and his assistant on March 27th, 2026 were absolutely wonderful! Professional, courteous, and went the extra mile to ensure I am a very satisfied customer. If I ever have plumbing needs again, I will be calling Roto-Rooter!

Saved the day! Have a 80 year old house with gutters that drain into cast iron pipes all clogged. They were able to hydrojet and clean them all in no time. Super affordable, the guys they sent were very professional and wonderful to work with.

Fast and friendly service.

The gentleman was very respectful, knowledgeable and explained everything he did.

Always have had good luck with these guys. Dominic T. was super courteous, professional, and helpful. He got here over an hour before scheduled appointment, which worked out great. Dominic was very thorough with his investigation of the problem and quickly came up with multiple solutions. No pressure at all, and left me with good food for thought.

Got the job done timely thank uou

Good job

Guys got it done, did a great job, and were cool with me being involved in the process. Would highly recommend.

Great communication. On time Great service

They did a good job and cleaned up afterward.

My main sewer line was clogged and nearly every other plumber I contacted was booked out months or charging double! I called Roto rooter as a last resort and they sent DJ out to help me 2 days later. He was fantastic and super helpful, even gave me ideas for what fix I needed next!

A tub drain was cleared and a new wax ring and toilet installed. The quality of work was fine. The labor was done in about 1hr and 15 minutes. I was charged a flat amount of $250 for each item. If I stretch all imagination and drive time for two hours, this amounts to an hourly rate more than attorneys and a yearly… Read full review

Swift and great service

Dominic worked quickly and effectively fixed our leaking water heater.

Very positive experience with Dominic, he answered all my questions, gave me tips on other issues that I was having, and was very timely with his installation. Overall a great experience

We had Jacob come out to help us with some burst pipes. Jacob came Friday evening, and then came back Saturday to do the work (much more than originally anticipated). Jacob explained what was going on, shared photos, and did so with a smile on his face! We are so grateful that he was able to come out the same day to… Read full review

I had Jacob come out today and he provided excellent service. He was professional and kind and worked through all of my issues communicating as he went. I would recommend Jacob and Roto-Rooter to anyone facing a plumbing need.!

Excellent service. Technician was friendly and efficient. If needed in the future will definitely use this company again and hopefully the same Technician.

i would have gave it less because nobody had shown and it was really a late night but i will say after i had talk to them on the phone about couple mins after 10pm last night to let them know that no one showed up altho they could have just called me to let me know if the tech did arrive. They got ahold of the tech… Read full review

Dejon Ray was a fantastic person. He made the entire thing feel very natural. He was straight forward and got it done quickly. Also field supervisor Tim Chairs was phenomenal. He was very informative, very calming and articulate. He also had a very positive attitude when he was talking to us. Overall would call again 10x over just to make small talk.

Dejon Ray and Tim Fields came to my house and did an amazing job educating and explaining the process they were doing and answered any questions I had. They was very professional and left no mess behind. I would highly recommend and any future services I will call them again.

Extremely satisfied with Roto-Rooter. Had an emergency and they got a crew here the same day. Nic and Jaylon were great. Had some trouble fixing the problem but they stayed with it until it was working. Couldn't recommend them, and Roto-Rooter enough.

Jacob and Tim were great. They explained everything to me and discussed my future needs. They were professional, personable and knowledgeable.

Jacob and Tim were professional and explained everything to me so I understood what process they were doing.

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