How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORERoto-Rooter Plumbing & Drain Cleaning
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 4.7★ from 661 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Drain Cleaning for 8 kinds of job.
Roto-Rooter Plumbing & Drain Cleaning for repair water fixtures
Clear ✕All 67 Google reviews tagged “Repair water fixtures”
He is very good at the job. Knows what he is doing and gets it done. Not leaving any mess
We had an emergency plumbing need at the house. Dominic Tormen was our technician. He was so helpful and knowledgeable and easy to work with. Honestly before he showed up I was thinking the problem was one thing and within minutes he figured out it was a totally different situation. Kudos to him and the Roto-Rooter…
Matt did a timely and precise job on the sink and service was excellent…
Matt was excellent job
Your technician was very nice and professional. Did a great job. Will definitely recommend. Very reasonable in cost. Thank you for quality service
They were very friendly and prompt I would suggest them to anybody I know I was very happy thank them very much
They did an amazing job!
Dominic was very helpful in replacing my bathtub pipes and no leaks! Will look forward to working with him again for future needs!
Nick was great and knowledgeable, my house was in chaos, he made me feel great like it was a normal part of life, and not to stress. He told me that he would handle it from here and he did, I love how he took the time to figure out the issue and got it resolved, and I did not need to wait another day. He knows what he is doing, promote him!
Great job Andrew and Bailey treated are home like there own and fixed our issues right the first time
Matt is awesome. Very diligent and helpful. Took care of all issues at a fair price. Knows his stuff!!
Roto Rooter has again provided prompt, professional & reasonably priced plumbing service. Jacob Taylor got right to the issue. Provided required service, and even came by on Saturday to replace an ordered part.
My water spicket was leaking and in need of repair. The tech, Jacob Taylor, had come out to do an estimate noted the wood that supported the spicket was all rotted and said hecould fix that. He came back for the service visit and remembered to bring a piece of wood so he could repair it!! That’s a good sign you’re…
Very helpful
Had a leak from our master bath. They came out quickly, professional, and show me the repair of the phlange. Highly recommend
Matt came out and did a great job with a lot of plumbing and stopped up problems that we had going on. He let us know about some things and got the dirty work done and was super nice to my kids asking a million questions. Thankyou so much
Late Friday evening, I discovered a in the kitchen from the second floor bath. I called Roto Rooter Saturday morning. My call was promptly answered and an appointment was scheduled for the same day. A very professional and confident Jason arrived and the water leak problem was solved. Jason also installed an…
The service was outstanding, he was courteous and explained the problems we had, then he fixed the problems, drained the water heater and the price was good. We have them in our phone to call again next year for draining and service as needed.
Matt was quick and professional. He arrived in a timely manner, and gave us a curtesy call prior to his arrival. We will be using Roto-Rooter in the future.
Had my bathroom sink handle break off called them they came out same day quick no issues great work the tech that came out name was Matt he was super professional and helpful thank you guys
Dominic did great! He did a good job explaining what he needed to do and provided the accurate pricing before doing the work. He showed me all the pieces that he took out and explained what the issue was. He did everything pretty quick and showed me how to use the new drain stopper in the bathtub. Will be using their services in the future
Matt came by today to help with a drain clog causing our washer to backup. All seems well and I appreciate his professionalism and speed.
Older model faucet fixed
I had a small brass pipe that held the regulator blow at the bladder tank, spraying water throughout. Had a technician, Matthew very knowledgeable and explained everything so I understand. Back up and running within a few hours of calling.
Matt did a great job. Very friendly and easy to talk to.
Nic was outstanding, friendly, very helpful and informative and did an excellent job, went above and beyond to help me, I will definitely be using them again in my future plumbing needs.
We had a pipe burst causing water damage, Roto Rooter was quick to respond and dispatched Nic the same day. Nic has been a huge help during the process. We also had a fantastic experience with the mitigation crew - Robert, Corey and Steven. Everyone made this extremely stressful experience more manageable. They’ve…
Jacob was great had to leave few times to get more supplies he was patient and very pleasant!!
Technician was pleasant. He has to come back to replace water tank and repair the yard where he got stuck. Look forward to seeing him again.
Had a little hiccup with scheduling but they more than made up for it with prompt and efficient service!
Very good service, friendly, professional, and good price.
Very efficient
Our technician Matt did an awesome job and went above and beyond for us. He was very professional, explained everything very well and did a fantastic job cleaning up after he completed the job.
Faucet fixtures upstairs tub shooting waterto the ceiling when I try to use the close fixture to open or drain the tub. Sink down stairs bathroom. Totally not acceptable. I asked for the hot water faucet fixture set so it didn't have to be turned off below by valve. Nothing was wrong with the cold water faucet... So…
Dominic is wonderful. He does a great job. My dog loves him too. I always ask for him.
As a property owner and manager, I rarely leave negative reviews, but I feel it’s important to share my experience. I had three different technicians from the same company come out to evaluate the same issue, and I received three different assessments and significantly different pricing. The final quote was more…
Dominique was great!!! Very friendly and efficient. Would recommend him and Roto-Rooter to anyone needing plumbing service.
Nic was excellent, showed up on time, very likable and professional. Fixed the leak at affordable price. Plus he let me pick his brain about some other concerns I had. Roto-rooter even gave a complimentary gift bag containing samples of laundry detergent which is great not having any! Thank you
Highly recommend these guys! Our tech Dominic came out with a hour or two of calling and had the parts on hand to quickly replace our ancient leaking main well pipes. Thanks again!
The technician was very kind and professional. Was very fast and efficient. Give him a raise!..🥰😉
Dominic was the best service tech I ever experience having in a need and time of trouble. He is very courteous Kind and generous that has a happy spirit and a great person to conversation with while working , lol I even tried to help him and he didn’t want me.great person 😊 I would truly ask for him to come back again if I had a problem!
Fast and efficient, they were able to get me in the same day. Technician was courteous, polite, and knowledgeable. Would use again, although I hope the need does not arise.
Jason was great. Explained what he was doing, very knowledgeable and respectful. Definitely recommend.
Fast, friendly, and above and beyonda. Thank you!
Was very polite and nice. Was able to get the job done very quick and efficiently. We guys like him. I will always call Roto-Rooter.
Needed an outdoor faucet replaced and a frozen pipe repair. Repairman Nick was excellent and explained everything before he did the work and after he was done. He was prompt, clean, and considerate while in my home.
Thank u So much , Great job ..
Our Technician was 10/10. Willing to fight to get the job done. ✅ Would Recommend.
Great service, Dominic was great! My job turned out to be a bit more than I think either of us expected but could tell he was trying to save me some money the best he could. Greatly appreciated!!
Jacob did a great job was friendly and professional
They could not figure out why our toilet would not flush properly. Got charged $150 for nothing. New guys came several days later and fixed it for no additional charge. Very nice and competent workers.
Dominic did a great job identifying the problem and getting right after it until the job was complete. Reasonable price and stellar work by the employee
Very positive experience with Dominic, he answered all my questions, gave me tips on other issues that I was having, and was very timely with his installation. Overall a great experience
Horrible responsiveness. We called for a broken bathtub handle. Said they’d come the next day between 12 and 2. Showed up at 4:30, didn’t call to say he’d be late. Handle needed a part, said he’d call Monday or Tuesday with an update. No call. I called Wednesday, part wasn’t ordered. Part finally was ordered, took…
These guys showed up, did great work, totally professional. Cant ask for more!
My technician Nic was very professional and helpful He gave me an understanding what needed to be done and the steps I can take to make that happen thank you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing services | 110 | $216–$412 |
| Plumbing | 82 | $216–$331 |
| Repair water fixtures | 67 | $227–$366 |
| Plumbing fixture installation | 26 | $276–$1.6k |
| Drain cleaning | 24 | $239–$343 |
| Sewage cleanup | 16 | — |
| Plumbing pipe repair | 15 | — |
| Toilet repair | 11 | — |
