How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORERoto-Rooter Plumbing & Drain Service
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,213 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Drain Service for 8 kinds of job.
Roto-Rooter Plumbing & Drain Service for plumbing leak detection
Clear ✕All 75 Google reviews tagged “Plumbing leak detection” · showing 20
Great crew of techs! Shout outs for Bryant, Dre, Trayce and Anthony for fantastic work. I had a huge leak under the garage floor that was pinpointed, rerouted and repaired with excellent service. Also had leaking pipes under the house that were replaced. Everyone was professional, explained everything they did and…
My services were fast and efficient. Dre really took care of all my concerns and anticipated my future needs before I could. Thank you so much!
Anthony & Mario came out and repaired a water leak and installed 2 bathroom sinks. They were very knowledgeable and professional about their work. I’m very pleased with the work they did. I will highly recommend them for any future work. 2 great young men.
True professionals! They guided us through a terrible situation in our 75 year old home.
Used the service after hours to help identify the source of a significant outdoor leak. The technician (Trayce Audet) was prompt, personable and knowledgeable. Identified the issue and provided several options of potential next steps
Roto Rooter has saved the day twice in the last two weeks! I wish I remembered the name of both after hours plumbers that fixed our plumbing issue, but Dre came out today to fix a main water line leak that was gushing water and he was great! He took the time to find the issue, fix the issue, keep me informed and…
Dre was professional and courteous and he was dedicated to finding the problem.
Cullen is kind and professional. My favorite technician from roto rooter
Cullen was professional ,friendly and quick to assess problem, show it to me and explained it to me where I could understand. The quote was reasonable and the work was done in under an hour and now I have a access panel! If I ever have any other plumbing problems I will definitely call Roto Rooter again!
Morgan was professional. He explained in detail about our leak and PRV replacement. He was hardworking and friendly. Highly recommend.
This is the second time Cullen has come to our house to help fix an issue and both times were a wonderful experience! Very professional and trustworthy.
Anthony from Roto-Rooter has been amazing! My wife and I just purchased a house and were having multiple different issues with our plumbing, from hot water not working to our main line backing up and flooding. Anthony was able to help us with all of our issues, and when he wasn't 100% confident on how to proceed he…
Anthony and the rest of the team is amazing! Professional, friendly and knowledgeable! Will definitely go through Roto-Rooter for all our future plumbing needs
Loved the communication and respect this company has shown. Anthony knows what he's doing. THANKS TO THE TEAM
Excellent service. Completed and fix the job in little to no time
Trevor Thomas was very professional, knowledgeable and precise with the assessment. He pinpointed the problem and gave us the needed resolution to resolve issue. Awesome guy!
Mike Vance from Roto-Rooter did a great job repairing leaking sink. Great response time and quality service. Mike also cleaned up the area after the repair. Thank you!
Very helpful was able to come out for an emergency visit in less than 30 minutes. Thanks Trevor
I can’t think Roto Roter enough for coming to the assistance of my parents who were senior citizens and had a terrible leak in their kitchen sink. Even before the service person arrived, the young lady on the phone was extremely helpful and calm me down trying to assist me with ways that I might be able to remedy…
Ruan was phenomenal, he found the root cause wich turned out to be something else other than what I thought. He was professional and transparent with everything he did. I'd recommend Ruan to anyone with plumbing issues.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 195 | $248–$593 |
| Plumbing pipe repair | 84 | $353–$1.4k |
| Toilet repair | 83 | $239–$680 |
| Plumbing leak detection | 75 | $205–$630 |
| Plumbing leak repair | 55 | $248–$793 |
| Outdoor plumbing system repair | 47 | $366–$1.6k |
| Sewer repair | 31 | $417–$2.1k |
| Sewer cleaning | 29 | $328–$705 |
