How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORERoto-Rooter Plumbing & Drain Service
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,213 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Drain Service for 8 kinds of job.
Roto-Rooter Plumbing & Drain Service for plumbing pipe repair
Clear ✕All 84 Google reviews tagged “Plumbing pipe repair” · showing 20
Great crew of techs! Shout outs for Bryant, Dre, Trayce and Anthony for fantastic work. I had a huge leak under the garage floor that was pinpointed, rerouted and repaired with excellent service. Also had leaking pipes under the house that were replaced. Everyone was professional, explained everything they did and…
Trayce is amazing. He came quickly and gave top notch customer service. Anytime I need service I'll definitely ask for him.
Overall completely satisfied. Had a small hiccup with the scheduling of my original appointment. Throughout the process roto rooter had extremely good communication. The tech (Anthony) was fantastic and fast. Would use again without hesitation.
Our experiences with this company have been good, with reliable, timely service and efficient completion.
I was very impressed with the knowledge and professionalism of Cullen. He did a great job in a timely manner. We will be sure to call back Roto-Rooter whenever we have a plumbing need.
Roto Rooter has saved the day twice in the last two weeks! I wish I remembered the name of both after hours plumbers that fixed our plumbing issue, but Dre came out today to fix a main water line leak that was gushing water and he was great! He took the time to find the issue, fix the issue, keep me informed and…
Mike Vance, Bryant Cantrell, and his Team did an excellent job. They turned a horrible septic problem into a distant memory we can all laugh about now. Thanks Roto Rooter!
Anthony & Cullen friendly professional on time did very great work
Dre from Roto Rooter came out and got my broken pipe problem fixed perfectly and in the same day. Dre was very professional and kind. When the job turned out to be more complicated than he originally thought, he adjusted very well and still had it finished within a short amount of time. Would highly recommend Dre for your plumbing needs.
Trayce did a great job repairing our clogged vent pipe. He was professional, knowledgeable, and quickly identified the problem and got everything working properly again. The repair was handled efficiently, and the whole process was easy. I’d definitely recommend Trayce for plumbing repairs.
Woke up to water coming from the ground in our front yard. Called and spoke with. Live representative, received a same day appointment, arrived sooner than I expected, financing option available with quick easy application, Brandon was knowledgeable and repaired the issue quickly. Would definitely use them again, but hopefully no time soon!
Cullen was professional ,friendly and quick to assess problem, show it to me and explained it to me where I could understand. The quote was reasonable and the work was done in under an hour and now I have a access panel! If I ever have any other plumbing problems I will definitely call Roto Rooter again!
I’m very pleased with the service I received. The technician, Drew Cassandra, was professional and knowledgeable. He assessed my problems and fixed. I will definitely use Roto Rooter if another problem arises.
A few of the folks from Roto-Rooter finished up a job at my home today. They were uncommonly fantastic in all aspects of the project. Bryant came by and revised the remaining parts of the project and showed me that I was actually saving money from the original estimate. Now that’s a good company.
Professional, knowledgeable and competent .Excellent service. I recommend using Roto-Rooter for plumbing repairs.
Mike was an awesome help showing up on the weekend. I had pipes that werent connected properly so waste was coming out in the back yard. The tech who came out to look and give the estimate went ahead and called a clean up crew so the plumbers could do their work. The clean up crew said he'd come the next day and did…
Anthony was honest and direct. He provided honest feedback on all of my 100 questions. He was helpful, understanding, knowledgeable and professional.
Caleb, my technician, was awesome! He and his trainee (didn't catch his name) were very professional and prompt. They did a phenomenal job with getting my pipe taken care of and getting me back up and running so I could prepare for my vacation.
Mike and Austin were awesome! They were very professional and knowledgeable. Exceptional service! We will use them in the future!
I have nothing but high praise for Morgan, Ruan, Trevor, and Bryant! They were very professional, courteous, and efficient! Based off our time together I would highly recommend Roto-Rooter to everyone! I appreciate how they went above and beyond to assist us and fix our plumbing issues. Good help is not hard to find when using Roto-Rooter!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 195 | $248–$593 |
| Plumbing pipe repair | 84 | $353–$1.4k |
| Toilet repair | 83 | $239–$680 |
| Plumbing leak detection | 75 | $205–$630 |
| Plumbing leak repair | 55 | $248–$793 |
| Outdoor plumbing system repair | 47 | $366–$1.6k |
| Sewer repair | 31 | $417–$2.1k |
| Sewer cleaning | 29 | $328–$705 |



