How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORERoto-Rooter Plumbing & Drain Service
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,213 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Drain Service for 8 kinds of job.
Roto-Rooter Plumbing & Drain Service for shower repair
Clear ✕All 16 Google reviews tagged “Shower repair”
Michael was very helpful. He was knowledgeable, professional, and patient while he helped with our emergency. He is the man!!
He was highly professional and fast when having other plumbers, they couldn’t do it, but he did…,very satisfied, and will highly recommend him to anyone that I know
We had an great experience with Mike Vance. He came out and stopped our leak on a very short notice emergency call at a very reasonable price.
Mike was professional and knowledgeable. I think the pricing was ok could have been better for seniors and the warranty could have been at least a year. And return customers should be treated fairly. But hopefully the cartridge lasts at least 10/15 years. I called roto rooter because they were the original installers for both bathrooms years ago.
Anthony and the rest of the team is amazing! Professional, friendly and knowledgeable! Will definitely go through Roto-Rooter for all our future plumbing needs
Recommend Roto-rooter first and always. Top-notch customer service and response time was awesome. Had a leaky shower, Anthony diagnosed it right away and had it fixed in no time !
Great Service, Very Friendly and the work was done quickly and on the same day as I requested. I would definitely use them again!
Great the roto rooter man did a great job. 👍.
He did a great job!
Horrible services the tech had no clue of what he was doing. I paid 50 extra bucks to have the toilet mounted and new bolts. The tech never did it at all when called out on it he said it’s suppose to rock. $421 later toilet still leaks and the toilet still rocks Never calling them again and I will never refer to anyone.
I set up the appointment late on a Thursday and Ben got to me by early Friday afternoon. He assessed the project, went for parts and had the job done by late Friday afternoon. He was timely and very professional. He had two separate issues to fix under our crawl space which is only about 2' high with duct work to…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 195 | $248–$593 |
| Plumbing pipe repair | 84 | $353–$1.4k |
| Toilet repair | 83 | $239–$680 |
| Plumbing leak detection | 75 | $205–$630 |
| Plumbing leak repair | 55 | $248–$793 |
| Outdoor plumbing system repair | 47 | $366–$1.6k |
| Sewer repair | 31 | $417–$2.1k |
| Sewer cleaning | 29 | $328–$705 |
