Roto-Rooter Plumbing & Water Cleanup
Chicopee, MA · 4.7★ (2,575)
34
Rank#74
Typical bill$642
Bad jobs3.3%

Roto-Rooter Plumbing & Water Cleanup for toilet repair

Clear ✕
Jobs reviewed126
★ on this job4.85
Usually paid$300–400
Category typical$227–$618
Rank for this job#54 / 81
Said fair75%
★★★★★ Donna · a month ago

If I could, I'd give Roto Rooter a ten. I dealt with multiple Roro employees that emergency day, and every one of them were extremely courteous, knowledgeable and patient with me either in person or over the phone. No robots... one on one... great service. They ran into a problem, called another one of their…

Toilet repair
★★★★★ Susie · 2 months ago

Bryan provided very clear information and was very patient and understanding of my worries. He was very helpful and a great asset to Roto-Rooter! And the other staff member from Roto-Rooter was very polite

Paid $400–600Toilet repair
★★★★★ Martha · 3 months ago

Anthony was fabulous! Great job! Fixed toilet pipe & guts & installed new faucet. Even cut/fixed drain to match new faucet.

Paid $800–1,000Reasonable priceToilet repairPlumbing leak detectionFaucet repair
★★★★★ Matt · 3 months ago

He came within an hour and a half of calling. Was here about 30 minutes and fixed my issue. He was also very professional and informative. This is the 2nd time I have used roto rooter in the past year and both experiences have been great!

Paid $400–600OverpricedToilet repair
★★★★★ Elizabeth · Edited 3 months ago

These guys came out after another company said they couldn’t fix our plumbing issue. They had it done in a day! Joel is a nice guy, pleasure to work with. They were both polite and professional. 👍

Paid $2,000+Reasonable priceToilet repair
★★★★★ Kristy · 4 months ago

Rafal and Frank were awesome fixing several issues at my dad’s home in Gloucester. Thank you!

Not sureToilet repairToilet installationFaucet installation
★★★★★ Carol · 5 months ago

Service was great! Quick, technician was efficient and polite. Solved the problem quickly and we learned information as well!

Paid $200–300Reasonable priceToilet repair
★★★★★ Lisa · 5 months ago

Bryan was an absolute gentleman! Bryan was extremely professional, knowledgeable and looking out for our best interests in a “shitty” time. I would highly recommend this service, especially if you are having Bryan help you. I can’t say enough wonderful things about this young man!

Not sureToilet repair
★★★★★ Samuel · 6 months ago

The plumber was polite and respectful, he was knowledgeable and very smart.It took him less than 20 minutes to unclog my drainage

Paid $500–600OverpricedToilet repair

Why it scores 34

Satisfaction3
Reliability23
Craft & service62
Value1
Momentum79
Track record86
Accountability96

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