Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #74 of 90 plumbers, better than 18%. Customers single out its accountability and track record; value is where it trails.
Accountability — better than 96% of peers
Track record — better than 86% of peers
Momentum — better than 79% of peers
Reliability — 23th percentile
Satisfaction — 3th percentile
Value — 1th percentile
Price $$$: 34% above typical
Roto-Rooter Plumbing & Water Cleanup for drain cleaning
Clear ✕723 customers reviewed a drain cleaning job here and rated it 4.78★. Most paid $600–700 (category typical: $176–$580). For this job it ranks #56 of 79 plumbers we track.
Had a wonderful experience with Roto Rooter. Came out same day and within the window they provided. Apollo was extremely professional and knowledgeable! Highly recommend!! 5 -Star!!
Not great service, they messed up my neighbors plumbing while attempting to fix ours.
Did a great job clearing a tough clog. His instructions on how to maintain a clean drain was easy to understand
Bryan was friendly and dedicated to getting the correct diagnosis, which in our old house was not immediately obvious. He worked carefully and appears to have fixed the problem. In addition, he helped get us a good price for the job.
He was excellent with his work. He was friendly , he was very polite, professional and did a great clearing up the pipes. He explained in detail what not do or put down the drain.
Upon arrival the tech asked what was the issue and evaluated and analyzed the problem to find the best solution and quickly was able to resolve my issue after I have had had several people come over to try and resolve the same issue he was able to fix it for me with my washer that was out of service for 1 month.…
Sewer line backed up in my basement and caused a considerable amount of damage. Rotor rooter dispatched 2 employees to assess the damage, both named Bryan. I can’t say enough how kind, patient, understanding and overall pleasant they were to work with. They were thorough, worked hard and long hours, and kept me…
Efficient, took about 15 min, expensive (but who wouldn’t be dealing with literal poop)Thank you Willie!
I called because my kitchen sink was completely clogged and got an appointment the very next day. Apollo was the technician and he was excellent — professional, thorough, and experienced. He snaked the drain, cleared the clog, and even got my dishwasher running again as a bonus. Everything was explained clearly and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.7★ from 2,575 Google reviews and an Experts Score of 34/100 (grade D), #74 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $642 (middle half $506–$786), 34% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (723), plumbing (191), toilet repair (126), plumbing pipe repair (87).
Does the owner respond to complaints?
The owner replied to 99% of 1–3★ reviews (category: 82%).