Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #74 of 90 plumbers, better than 18%. Customers single out its accountability and track record; value is where it trails.
Accountability — better than 96% of peers
Track record — better than 86% of peers
Momentum — better than 79% of peers
Reliability — 23th percentile
Satisfaction — 3th percentile
Value — 1th percentile
Price $$$: 34% above typical
Roto-Rooter Plumbing & Water Cleanup for plumbing
Clear ✕191 customers reviewed a plumbing job here and rated it 4.75★. Most paid $600–700. For this job it ranks #3 of 4 plumbers we track.
Cleared a tough kitchen sink line that was clogged well beyond 35 feet. Great communication and service by John. Would hire again and recommend to others.
Bryan was here within 3 hours of me making an appointment which is super fast considering it wasn't an emergency. He was honest and friendly (even with my dogs!). I will definitely be using them again.
Responded to my emergency at 11pm. Cleared the blockage and didn’t leave a mess behind.
Denys was knowledgeable and informative. Patient and kind while answering all my questions. After uncloging the sewerage line and using the camera to show were the damage was, made the service worth the price.
He cut roots out of my sewer pipe, and smoothed the inside. He was professional, patient, and polite. Cleaned up after. Technician was: Burim #279 I wish i had been better prepared for it, as my expectations and experience did not match. He needed a specific type of outlet, which i was thankful I had, otherwise…
All associates that assisted with our problem were the utmost informative, caring and attentive. Would most definitely continue business if another problem arises in our future. Highly recommend this company. Edwin and Jenn G
Erik Brian Benjamin Bryce and crew were amazing they were so helpful and they were very kind and caring in our time of crisis they were compassionate and informative and guided us through each step of the process we were displaced for over a week and Erik was in contact with us through the whole process! If you…
clogged sink nightmare both Jeremiah and Joel were exceptional. Very polite, hard-working terrific people. Very impressed from beginning to end.
Jude, the technician, was super. Friendly, knowledgeable, worked hard and cleaned up. Great experience all around. Thank you for late night rescue with plumbing problem.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.7★ from 2,575 Google reviews and an Experts Score of 34/100 (grade D), #74 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $642 (middle half $506–$786), 34% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (723), plumbing (191), toilet repair (126), plumbing pipe repair (87).
Does the owner respond to complaints?
The owner replied to 99% of 1–3★ reviews (category: 82%).