Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #74 of 90 plumbers, better than 18%. Customers single out its accountability and track record; value is where it trails.
Accountability — better than 96% of peers
Track record — better than 86% of peers
Momentum — better than 79% of peers
Reliability — 23th percentile
Satisfaction — 3th percentile
Value — 1th percentile
Price $$$: 34% above typical
Roto-Rooter Plumbing & Water Cleanup for sewage cleanup
Clear ✕80 customers reviewed a sewage cleanup job here and rated it 4.81★. Most paid $600–700. For this job it ranks #3 of 4 plumbers we track.
My experience was very good. My main line had roots outside the house. First, a guy came and couldn’t clean it using only the snake, so they called the jet, and Denys did the job. The entire main line was cleaned all the way to the street and checked with a camera. The total was $2,000 for the service. I thought it…
Responded to my emergency at 11pm. Cleared the blockage and didn’t leave a mess behind.
Erik Brian Benjamin Bryce and crew were amazing they were so helpful and they were very kind and caring in our time of crisis they were compassionate and informative and guided us through each step of the process we were displaced for over a week and Erik was in contact with us through the whole process! If you…
We had an emergency situation late at night with a clog in the pipes and Bryan came and fixed us up!! He was thorough, professional, and explained everything that was happening! He knows his stuff and we are so thankful for him! Roto-rooter will forever be my go to when in need!! Best service!!
Everything was very professional courteous to me and my dog in my house. I would . And I thank each and everyone of the gentleman that came to my house
Danny was great! He solved the problems, was super nice and patient! So grateful!
I used Roto-Rooter for the first time. I had a sewage backup. Danny was very professional and knowledgeable. He took care of it in a timely manner. I would recommend this company to family and friends!!
My 73 year old Vietnam veteran father called for services and within 30 minutes, Adam had arrived to save the day. Not only was he professional, helpful, kind and funny. Made the experience much more bareable. Adam also explained the process that would take place , step by step in terms the average folk would…
Representative that came to the house was very polite and very helpful and cleaned up and fixed my issue very quickly. Thank you 😊
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.7★ from 2,575 Google reviews and an Experts Score of 34/100 (grade D), #74 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $642 (middle half $506–$786), 34% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (723), plumbing (191), toilet repair (126), plumbing pipe repair (87).
Does the owner respond to complaints?
The owner replied to 99% of 1–3★ reviews (category: 82%).