Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #74 of 90 plumbers, better than 18%. Customers single out its accountability and track record; value is where it trails.
Accountability — better than 96% of peers
Track record — better than 86% of peers
Momentum — better than 79% of peers
Reliability — 23th percentile
Satisfaction — 3th percentile
Value — 1th percentile
Price $$$: 34% above typical
Roto-Rooter Plumbing & Water Cleanup for sewer cleaning
Clear ✕64 customers reviewed a sewer cleaning job here and rated it 4.80★. Most paid $600–800 (category typical: $295–$693). For this job it ranks #32 of 54 plumbers we track.
Fast response. Jude was quick and professional. Great communication. He deserves 🎖🎖🎖🎖🎖. Then the camera crew came in. Examined the pipe and determined it needed to be descaled. I saw it, it did. THEN the descale tech came in and did a phenomenal job cleaning out the pipe. I wish I could remember their names.…
Root- Rooter came to my house on a Friday night to unclog my main sewer line. They were responsive, worked fast, and fixed the problem in about an hour. They are a bit pricey but I was happy to pay it for a call after normal working hours.
Quick, Professional, knowledgable, and thorough job! Definitely recommend to others.
Having a sewage backup and finding that the line needs to be replaced is never what you want to hear, but James, Emir and the team at Roto-Rooter (Boston North) helped me through the whole process and got the job done right. The excavation crew worked exceptionally hard! It wasn't cheap, and it wasn't easy, but I…
At the beginning I was concerned because I thought my bill was going to be expensive but I had a discount and the gentleman the job was very respectful and professional. Thank you very much
Joel and Jordan did an AMAZING job! Thank you for saving what could have been a disaster!! They were friendly and thorough from start to finish. They were even kind enough to listen to me tell them about my dog passing; incredible empathy. The timely customer service response from my online request to service techs…
Anthony was delightfully thoughtful knowledgeable and funny The price he quoted at the start is what we paid at the end. No funny busy or last min changes. Just professional and honest. He stayed pretty late and used a bunch of tools I could not even pretend to understand. By the end our water flowed down the…
Sergey showed within an hour after the call. After several tries he called in another tech with a camera. This helped to show where the blockage was most likely. He did not give up and finally tried the last resort which was high pressure water. And that worked. In fact, our laundry sink had always been slow…
Burim was very professional and experienced! He let me know what he was going to do and the result we were looking for. Unfortunately to not fault of his, the pipe is broken and we need to replace it but he was even helpful there with his suggestions of how to get it fixed! Thank you, Burim!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.7★ from 2,575 Google reviews and an Experts Score of 34/100 (grade D), #74 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $642 (middle half $506–$786), 34% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (723), plumbing (191), toilet repair (126), plumbing pipe repair (87).
Does the owner respond to complaints?
The owner replied to 99% of 1–3★ reviews (category: 82%).