Is Roto-Rooter Plumbing & Water Cleanup any good?

Service was done quick and available to come out at 11:30 at night!

Having a sewage backup and finding that the line needs to be replaced is never what you want to hear, but James, Emir and the team at Roto-Rooter (Boston North) helped me through the whole process and got the job done right. The excavation crew worked exceptionally hard! It wasn't cheap, and it wasn't easy, but I…

Professional and prompt service. Comprehensive solutions.

Pre inspector showed up explained the process and was thorough. The technician arrived on time and was polite professional and clear with all questions. Fair up front quote and performed work quickly and thoroughly. Made sure to answer any final questions and cleaned up area like he was never there. Appreciated…

Erik Brian Benjamin Bryce and crew were amazing they were so helpful and they were very kind and caring in our time of crisis they were compassionate and informative and guided us through each step of the process we were displaced for over a week and Erik was in contact with us through the whole process! If you…

We had a plumbing emergency on a Sunday with houseguests and they responded promptly and put in great effort to ensure our problem was solved. David was super to work with and really went above and beyond!

Fast Saturday service and very professional and friendly plumber

There might be a cheaper service, but if you want a reliably quality job, this is a good pick. I will be using them in the future.

We had backups in 2 different toilets over the span of 2 days, RotoRooter came quickly and did an amazing job triaging the problem, overcoming some challenges in our old house, remediated the problem while keeping me in the loop before during and after each step. Very happy and impressive professionalism and…

Dennys did an efficient and totally satisfactory job. He explained billing and what he was specifically going to provide as service.

The person who came, tried to put my toilet on a towel on the living room carpet (the bathroom is off the kitchen where there was a linoleum floor). He stated that there was a towel under it so it was fine. I asked for a clog to be fixed and I needed clean up from a backup flood in my basement, but the giant puddle…

Great technician. Very pleasant and efficient with his time. Got the job done.

Highly recommend roto-rooter especially in an emergency situation. Our technician arrived earlier than anticipated and was extremely quick.

"Very pleased with your service--Rafal, the professional who you assigned to deal with my blocked sewer problem, performed excellently. He was through, worked hard, and competently to diagnose and deal with the blocked sewer. Because of his work, he discovered that my blocked sewer problem was caused by the city's…

Sebastian and the rest of the team were so fantastic! They made a very unpleasant situation so much better. Sebastian was on-time, professional, and efficient. Unlike any service person ever in the history of the world, he cleaned up WELL when he was done.

The first guy was excellent! I ended up with the same problem a week later and the guy that came wasn’t very knowledgeable in what he was doing. He ran water and flushed the toilet then opened the sewer pipe and complained that he would have to go through the top because there was water coming out all over the…

Sebastien was a very professional worker and went above and beyond his job. Great service.

Main drain was clogged. These guys came out to save the day. Showed up at night to clear us out so we could get back up and running again.

Did a great job. Was at the house in two hours and was very professional! No hidden costs. Would use again!

James is my new best friend. He rooted out the roots. I have working plumbing again.

We had a disaster-movie event at a building we own - a very serious clog in our sewer line due to homeless people flushing many paper towels down the toilet (that's a long and separate story). The roto-rooter people were responsive and ended up (after three days) fixing our problem. The first guy, David G., came…

Although Roto-Rooter technicians were very nice, they did not complete the drain clearing that was required. They claimed that after 50 feet it was up to the City of Newton to finish clearing the drain and they were nice enough to call the city for my 93 yr old Mother. Unfortunately when the city arrived they…

Due to a clogged sewer line somewhere between the foundation and street I requested service early morning received email confirmation at 827 AM with a 10am - 2 pm window for service. Well at 845 PM a full SIX PLUS HOURS PAST the time given , in which I had to call them several times to check on the scheduled…

Sebastian was excellent, pleasant, and professional.

Great professional service highly recommend

Very professional

Very courteous and knowledgeable. The drain got clogged again on a Sunday. It was covered under their warranty so I called them. They came within a few hours although it was a Sunday and solved the problem. Very happy with their service and their professionalism.

Very prompt response to initial call for clogged toilet which proved to be sewer line clog. Had to wait for plumbing services to repair corroded flange on toilet, but delay was okay in two bathroom house. Very personable and professional plumbers appear to have done great wok. Will likely be working with cleanup…

The team arrived when they said they would which is greatly appreciated. They diagnosed the problem quickly, came up with a solution, discussed the cost, worked VERY hard in hot weather, and fixed the problem with skill. It was an absolute pleasure to witness Ramon at work 1) figuring out what was wrong, 2) making…

Having to clean up sewage in your basement is not something one wants to discover. Four Roto Rooter men worked at my business. The first worker arrived within four hours of my initial call and explained the issue. The plumber had a great personality and was able to laugh through my job which included having to lay…

The service technician was great, the price was double what you might expect, to snake a line 1/2 hour job $640... probably won't use Roto-rooter again because of the price, service was good, but the price was shockingly bad.

Excellent service, knowledgeable and deserves a raise.

Helped me out in a pinch

Our lateral line, that runs the length of our basement; was clogged bad enough that it was backing up into the laundry sink, and caused a pressure leak in the pipe itself that ended up flooding our basement. We called our usual plumber who told us they didn't do that kind of clean out/repair, and that they would…

Great people very informative a pleasure doing business with...

Very professional they came here did a wonderful job unclog the toilet gave us seven day of warranty highly recommended

The Roto-Rooter tech arrived and I showed him the situation. He agreed with my assessment of a partial blockage and set to work to clear the problem. Within an hour of his arrival our drainage system the back to full function. Thanks very much.

Timely and professional. Mike was so helpful and kind in helping us deal with a stressful situation!

I would highly recommend using this company. They were professional and very knowledgeable. Joe R went above and beyond to assist me in figuring out and solving the problem.

The sewage backed up into the basement so I called roto rooter. They showed up just a couple hours later and the first plumber named bright started working. He was very professional. This turned into a major job because the main drain, that was 120 years old desperately needed to be replaced. During the process I…