Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #74 of 90 plumbers, better than 18%. Customers single out its accountability and track record; value is where it trails.
Accountability — better than 96% of peers
Track record — better than 86% of peers
Momentum — better than 79% of peers
Reliability — 23th percentile
Satisfaction — 3th percentile
Value — 1th percentile
Price $$$: 34% above typical
Roto-Rooter Plumbing & Water Cleanup for toilet repair
Clear ✕126 customers reviewed a toilet repair job here and rated it 4.85★. Most paid $300–400 (category typical: $227–$618). For this job it ranks #54 of 81 plumbers we track.
If I could, I'd give Roto Rooter a ten. I dealt with multiple Roro employees that emergency day, and every one of them were extremely courteous, knowledgeable and patient with me either in person or over the phone. No robots... one on one... great service. They ran into a problem, called another one of their…
Bryan provided very clear information and was very patient and understanding of my worries. He was very helpful and a great asset to Roto-Rooter! And the other staff member from Roto-Rooter was very polite
Anthony was fabulous! Great job! Fixed toilet pipe & guts & installed new faucet. Even cut/fixed drain to match new faucet.
He came within an hour and a half of calling. Was here about 30 minutes and fixed my issue. He was also very professional and informative. This is the 2nd time I have used roto rooter in the past year and both experiences have been great!
These guys came out after another company said they couldn’t fix our plumbing issue. They had it done in a day! Joel is a nice guy, pleasure to work with. They were both polite and professional. 👍
Rafal and Frank were awesome fixing several issues at my dad’s home in Gloucester. Thank you!
Service was great! Quick, technician was efficient and polite. Solved the problem quickly and we learned information as well!
Bryan was an absolute gentleman! Bryan was extremely professional, knowledgeable and looking out for our best interests in a “shitty” time. I would highly recommend this service, especially if you are having Bryan help you. I can’t say enough wonderful things about this young man!
The plumber was polite and respectful, he was knowledgeable and very smart.It took him less than 20 minutes to unclog my drainage
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.7★ from 2,575 Google reviews and an Experts Score of 34/100 (grade D), #74 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $642 (middle half $506–$786), 34% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (723), plumbing (191), toilet repair (126), plumbing pipe repair (87).
Does the owner respond to complaints?
The owner replied to 99% of 1–3★ reviews (category: 82%).