Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #74 of 90 plumbers, better than 18%. Customers single out its accountability and track record; value is where it trails.
Accountability — better than 96% of peers
Track record — better than 86% of peers
Momentum — better than 79% of peers
Reliability — 23th percentile
Satisfaction — 3th percentile
Value — 1th percentile
Price $$$: 34% above typical
Roto-Rooter Plumbing & Water Cleanup for water damage-related cleanup & repair
Clear ✕33 customers reviewed a water damage-related cleanup & repair job here and rated it 4.88★. Most paid $1,000+. For this job it ranks #1 of 4 plumbers we track.
All 33 Google reviews tagged “Water damage-related cleanup & repair” · showing 20
Great. speedy job.
Professional and prompt service. Comprehensive solutions.
Excellent work. Fast and efficient.
Jeremiah was great, fast and informative
All associates that assisted with our problem were the utmost informative, caring and attentive. Would most definitely continue business if another problem arises in our future. Highly recommend this company. Edwin and Jenn G
Erik Brian Benjamin Bryce and crew were amazing they were so helpful and they were very kind and caring in our time of crisis they were compassionate and informative and guided us through each step of the process we were displaced for over a week and Erik was in contact with us through the whole process! If you…
Quick response, great job clearing out our main line and getting the water running again.
Everything was very professional courteous to me and my dog in my house. I would . And I thank each and everyone of the gentleman that came to my house
I just had work done for water damage and i called Roto Rooter who answered my call immediately and they were at my home in less than 3 hours, 2 of their technicians Anthony and Lena helped me fill out my claim for my insurance company. I was assigned 2 techs Brian and Anthony from water restoration and when i tell…
From my first contact to the last this company is top rate. Very knowledgeable and competent employees and wonderful people on their team. I recommend highly
Good day. Anthony was here yesterday and turned a horrific mess in my cellar my toilet and my shower and my day from an horrific mess into everything working with no trouble at all. He was friendly, polite, informative, answered any questions we had or any other issues we talked about. He is an amazing…
Wonderful experience and I appreciate the service I received
Justin was a great person and did a great job cleaning up our clogged drain! Thank you to him and your company. He is a valuable asset!
The person who came, tried to put my toilet on a towel on the living room carpet (the bathroom is off the kitchen where there was a linoleum floor). He stated that there was a towel under it so it was fine. I asked for a clog to be fixed and I needed clean up from a backup flood in my basement, but the giant puddle…
My 73 year old Vietnam veteran father called for services and within 30 minutes, Adam had arrived to save the day. Not only was he professional, helpful, kind and funny. Made the experience much more bareable. Adam also explained the process that would take place , step by step in terms the average folk would…
They were professional and explained the process of the work they would be doing. The quality of the work was excellent.
Excellent job by the Rotorooter team. They are a “well-oiled” machine, all well trained in their crafts and interfacing with each other - Chris, Brian, Mark, Jariel, James and the others.
Great service, professional, courteous. Would recommend to anyone!
I was beyond impressed with the professionalism, responsiveness, and quality of work from Roto-Rooter. We worked with Brian, and he was friendly, transparent, and reassuring. My husband and I were in complete shock from a flash flood, and Brian and his team really helped us through it. I highly recommend this company.
Having to clean up sewage in your basement is not something one wants to discover. Four Roto Rooter men worked at my business. The first worker arrived within four hours of my initial call and explained the issue. The plumber had a great personality and was able to laugh through my job which included having to lay…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.7★ from 2,575 Google reviews and an Experts Score of 34/100 (grade D), #74 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $642 (middle half $506–$786), 34% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (723), plumbing (191), toilet repair (126), plumbing pipe repair (87).
Does the owner respond to complaints?
The owner replied to 99% of 1–3★ reviews (category: 82%).
