How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%23+3.5Craft & service 20%62+12.4Value 10%1+0.1Momentum 8%79+6.3Track record 7%86+6Accountability 5%96+4.8Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCORERoto-Rooter Plumbing & Water Cleanup
Chicopee, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.7★ from 2,575 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for garbage disposal repair
Clear ✕All 13 Google reviews tagged “Garbage disposal repair”
Great experience and superior service. After searching for a technician on short notice. Root-Rooter had someone at my address on very short notice on a weekend when others could only come on Monday morning or have a hefty emergency fee. The tech Anthony was very professional, efficient and cleaned the whole area…
Jason Ospina was extremely helpful and kind! Will be recommending his services to anyone in need from here on out, thank you so much Jason! -a truly satisfied customer
Unclogged the pipe
Jason was excellent. Very professional, explained what he was doing and why.
Warley was great. Got the job done in 30 minutes in and out.
They were great. Efficient, knowledgeable and kind.
Plumber was very helpful with disposal. He also gave me advice on keeping it up.
Damian was professional, curteous and worked quickly. He did a stellar job! A++++
Service was fine, however, they would not disclose their hourly or job rates and it ended up being $450 for a brief garbage disposal clog. That's just too much money, but I was over a barrel with a brand new tenant's last minute problem on Friday night. So having them come on Sat morning was great. I just won't use…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 723 | $176–$580 |
| Plumbing | 191 | — |
| Toilet repair | 126 | $227–$618 |
| Plumbing pipe repair | 87 | $366–$1.2k |
| Sewage cleanup | 80 | — |
| Sewer repair | 74 | $454–$2.4k |
| Sewer cleaning | 64 | $295–$693 |
| Plumbing leak detection | 58 | $124–$656 |
