Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #88 of 90 plumbers, better than 2%. Customers single out its accountability and track record; reliability is where it trails.
Accountability — better than 98% of peers
Value — 3th percentile
Satisfaction — 2th percentile
Reliability — 2th percentile
Price $$$: 29% above typical
Roto-Rooter Plumbing & Water Cleanup for drain cleaning
Clear ✕140 customers reviewed a drain cleaning job here and rated it 4.74★. Most paid $1,000+ (category typical: $176–$580). For this job it ranks #74 of 79 plumbers we track.
Excellent service, very professional, did all the necessary paperwork along with taking care of the insurance claim. The team that came to clean up the basement did a very good job.as well. They alsi seng me a detailed email regarding the services they privided. I would recommend them.
Jim was super thoughtful and knowledgeable and did an amazing job!<br><br>Edit: Steve was also super great! He showed up quickly, diagnosed the issue, and then fixed it just as quickly. He showed me what was going on with our pipes and was able to walk me through the future repairs as well. Highly recommend asking…
Way overpriced. I booked in a rush but I highly encourage using a local plumber because the prices are insane. $300 for maybe 10 minutes of work. I refused the full work that needed to be done because they said even if they get equipment out it would be $700.
Excellent. Joe, the service person gave and honest assessment and was very clean and through.
John was great! Prompt, friendly, and got the job done fast. Would call Roto just to work with him again. Thank you John!
They found the problem and fixed it. The problem was challenging the men stuck with it until it was fixed
Very professional staff, great services. Will recommend. Gets the job done fast.
The technicians were on time snd professional in their approachThey did what we needed done with no “upsell”. When a technician needed assistance he didn’t hesitate to reach out. Would highly recommend. FYI; they will clean out the backed up sewage debris for an additional fee.Thank you Duffy, Billy, Christopher and…
My master Plummer was Damion. He was on time and very knowledgeable on problem with drain. He told me the importance of me using my garbage disposal so it don't cease up on me again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.8★ from 1,015 Google reviews and an Experts Score of 20/100 (grade D), #88 of 90 plumbers we track. 5.9% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $618 (middle half $353–$1.2k), 29% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (140), plumbing (83), plumbing pipe repair (70), toilet repair (69).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).