Plumbers · Philadelphia, PA

Is Roto-Rooter Plumbing & Water Cleanup any good?

Our verdict: mixed — #88 of 90 plumbers, better than 2%. Customers single out its accountability and track record; reliability is where it trails.

👍 Strengths

Accountability — better than 98% of peers

👎 Watch-outs

Value — 3th percentile

Satisfaction — 2th percentile

Reliability — 2th percentile

Price $$$: 29% above typical

Roto-Rooter Plumbing & Water Cleanup for garbage disposal repair

Clear ✕

8 customers reviewed a garbage disposal repair job here and rated it 4.00★. Most paid $300–400. For this job it ranks #50 of 50 plumbers we track.

All 8 Google reviews tagged “Garbage disposal repair”

Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

This was horrible service, I was not present when the representative showed up, he tried to quote my wife an egregiously outlandish sum to fix our garbage disposal. When she called me and I told her to tell him not a chance and to leave he did so. Then came back and offered to do it for hundreds of dollars less.…

Garbage disposal repair
B10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pricey, but worth the knowledge, skill and affability of technician for two annoying plumbing jobs.

Paid $300–400OverpricedToilet repairGarbage disposal repair
ItsLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I feel ROBBED. $300 for him to press a button under my garbage disposal! He knew it was not an issue with the garbage disposal as far as parts and to clear it I only needed to press a button! I will never use this service again. A true rip off. 5 mins in my home cost me $300

Paid $300–400OverpricedGarbage disposal repair
Andrew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had the extreme pleasure of Jake from Roto-Rooter come out and save my day. I am a new home owner in a new construction so when my garbage disposal unit was shutting off and causing my dishwasher to backup, I had to ask for help. And I’m so happy I did. Jake came right on time, worked professionally by explaining…

Garbage disposal repairPlumbing+ Responsiveness+ Punctuality+ Quality
AncaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional curteos and expeditious concerned about leaving all clean during and after job.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent. Professional friendly efficient knowledgeable

Garbage disposal repair
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Responsiveness+ Punctuality+ Professionalism
Shane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Garbage disposal repair

Price

$$$$
$618+29% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Roto-Rooter Plumbing & Water Cleanup

Is Roto-Rooter Plumbing & Water Cleanup good?

Yes by most measures: 4.8★ from 1,015 Google reviews and an Experts Score of 20/100 (grade D), #88 of 90 plumbers we track. 5.9% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Roto-Rooter Plumbing & Water Cleanup charge?

Customers reported a typical bill of $618 (middle half $353–$1.2k), 29% above the plumbers median of $480.

What do customers hire Roto-Rooter Plumbing & Water Cleanup for?

Mostly drain cleaning (140), plumbing (83), plumbing pipe repair (70), toilet repair (69).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 82%).

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