Plumbers · Philadelphia, PA

Is Roto-Rooter Plumbing & Water Cleanup any good?

Our verdict: mixed — #88 of 90 plumbers, better than 2%. Customers single out its accountability and track record; reliability is where it trails.

👍 Strengths

Accountability — better than 98% of peers

👎 Watch-outs

Value — 3th percentile

Satisfaction — 2th percentile

Reliability — 2th percentile

Price $$$: 29% above typical

Roto-Rooter Plumbing & Water Cleanup for plumbing

Clear ✕

83 customers reviewed a plumbing job here and rated it 4.82★. Most paid $1,000+. For this job it ranks #4 of 4 plumbers we track.

★★★★★ timothy · Edited 2 weeks ago

A well expertly done job hats off to ALVARO and his partner they were courteous and respectful took time to explain what needed to be done and how much it would cost work with me someone who's retired and on a budget, very satisfied with the services received.

Paid $1,000+Reasonable pricePlumbingPlumbing pipe repairFaucet repair
★★★★★ Cathy · 7 months ago

My master Plummer was Damion. He was on time and very knowledgeable on problem with drain. He told me the importance of me using my garbage disposal so it don't cease up on me again.

Paid $1,000+Great priceGarbage disposal installationDrain cleaningPlumbing pipe repair
★ Don’t · 8 months ago

Roto rooter is definitely a scam. They charged me 656.00 to act like they clear the clog. It didn’t bc that train is still messed up then they tried to get me to pay them 6000+ to dig up the floor etc… yeah no. I sent everything over to a different company they came out and cleared the clogged pipe in less than 3…

Plumbing
★★★★★ Ruben · 9 months ago

My kitchen sink was clogged. Mike was very helpful and kindly explained to me all the work that he was going to do. At the end, the water drain was working beautifully..Thanks for a work well done..

Paid $300–400Great priceDrain cleaningPlumbing leak detectionPlumbing
★★★★★ Mr. · 10 months ago

The Plumbing Technician James was very friendly and knowledgeable. He was able to detect the issue right away and provide a solution. Thank you!

Paid $100–200Great pricePlumbing leak detectionPlumbingShower repair
★★★★★ Catherine · 11 months ago

The technicians at Roto-Rooter made an overwhelming plumbing emergency manageable. They were very efficient, clean and careful with their work. They went out of their way to help us make the best financial decisions and were transparent with costs. They made sure we were well informed about the process and what to…

Paid $1,000+Great priceWater heater installationPlumbing leak detectionWater tank installation
★★★★★ Snow · 11 months ago

This technician was on time, friendly, and efficient. He was very knowledgeable about the job and answered all of my questions.

Paid $400–500Not surePlumbing
★★★★★ Lauralea · a year ago

Sean was awesome! He had my extremely (and I mean... it was extreme) clogged toilet fixed in under 2 hours. Amazing service. He explained everything as he went and answered all my questions as asked. Very knowledgeable and professional. He really put in the extra effort on this job. 🙌🏻

Paid $600–700Reasonable pricePlumbing
★★★★★ Philadelphia · a year ago

Great guy great job friendly conversation and very helpful and understanding. Deeply appreciate James for coming out.

Great pricePlumbing leak detectionPlumbing pipe repairPlumbing

Price

$$$$
$618+29% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Roto-Rooter Plumbing & Water Cleanup

Is Roto-Rooter Plumbing & Water Cleanup good?

Yes by most measures: 4.8★ from 1,015 Google reviews and an Experts Score of 20/100 (grade D), #88 of 90 plumbers we track. 5.9% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Roto-Rooter Plumbing & Water Cleanup charge?

Customers reported a typical bill of $618 (middle half $353–$1.2k), 29% above the plumbers median of $480.

What do customers hire Roto-Rooter Plumbing & Water Cleanup for?

Mostly drain cleaning (140), plumbing (83), plumbing pipe repair (70), toilet repair (69).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 82%).

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