Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #88 of 90 plumbers, better than 2%. Customers single out its accountability and track record; reliability is where it trails.
Accountability — better than 98% of peers
Value — 3th percentile
Satisfaction — 2th percentile
Reliability — 2th percentile
Price $$$: 29% above typical
Roto-Rooter Plumbing & Water Cleanup for plumbing leak detection
Clear ✕51 customers reviewed a plumbing leak detection job here and rated it 4.78★. Most paid $1,000+ (category typical: $124–$656). For this job it ranks #76 of 81 plumbers we track.
Bernard was very professional and he explained everything before the work was completed and if there were concerns while the job was being done. He informed me as well. I will be sure to ask for him again for other repairs in the future. The cost was pricey. But the pipes in my home is old and needed an upgrade. It…
Kieth was awesome! Went above and beyond to make sure everything was working efficiently.
Set up service today....Steve called for further info. concerning a leak I could not find. Sent service man (BERNARD) within a few hours. He found leak in the basement and repaired it in a very timely manner! He was very professional, timely, thorough and quite knowledgeable! Thank you Bernard!
We had an issue with our basement that required it to be dried out for a week. Throughout the entire process, we mainly worked with David and Chris, and they were absolutely fantastic. They were professional, knowledgeable, communicative, and made a stressful situation much easier to deal with. They kept us informed…
Everyone was great and they made the entire experience as easy as possible for us
Phenomenal service! These guys were so professional and kind and efficient and helped fix our busted pipes and continued to follow up after to clean/evaluate moisture levels and did not stop until everything was 100% fixed.
Very nice and professional people. Their work is clean and flawless. Thank you for accepting my request in a short amount of time.
Our technical Alvaro arrived with a smile and was very prompt. He asked what my concerns were and inspected the sink area thoroughly. He went over a plan of action and I chose the best option. I’m very pleased with his work and we will call back for any work we need in the future. My sink is working properly now…
Have had two recent experiences with Roto-Rooter. Both techs were experienced, knowledgable and the appointments were available sooner than expected. Their work has proven to be both durable and efficient!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.8★ from 1,015 Google reviews and an Experts Score of 20/100 (grade D), #88 of 90 plumbers we track. 5.9% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $618 (middle half $353–$1.2k), 29% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (140), plumbing (83), plumbing pipe repair (70), toilet repair (69).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).