Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #88 of 90 plumbers, better than 2%. Customers single out its accountability and track record; reliability is where it trails.
Accountability — better than 98% of peers
Value — 3th percentile
Satisfaction — 2th percentile
Reliability — 2th percentile
Price $$$: 29% above typical
Roto-Rooter Plumbing & Water Cleanup for sewer repair
Clear ✕24 customers reviewed a sewer repair job here and rated it 4.92★. Most paid $100–200 (category typical: $454–$2.4k). For this job it ranks #41 of 63 plumbers we track.
All 24 Google reviews tagged “Sewer repair” · showing 20
We had over 6 inches of water in our basement due to a recent storm. We called Roto-Rooters and within 2 hours they were on site assessing the damage and swiftly detected the issue to properly drain the water. Within 2 days, they had a whole team fixing our sewer line, removing our ruined items, cleaning/sanitizing…
The professionalism of Roto-Rooter was just awesome. The guy Sean came within one hour. They gave me a fair quote. And stopped my basement from being flooded again by clearing the sewer line within 20 minutes of initial visit. Great Job Sean and Roto-Rooter team.
Absolutely above and beyond service from my technician Shavis Hamilton today. Had a toilet backed up and waste weather spewing from the sink, toilet, and shower drain. Got a technician within 1-2 hours, he quickly drain snaked the main drain and clean out, even took the time to explain and walked me through the…
Clogged pipe in weird old house. Some progress but not completely cleared...expensive service but most plumbers uninterested in such a job...especially on short notice. Roto-rooter guy BRIAN professional and cordial
Very professional team. We needed Emergency service and they were at our house within 30 minutes. The techs explained what was needed to be done to fix our problems and they. were very nice to work with. Would recommend them to others.
The team arrived at our house within 2 hours of my call, listened intently to my problem and determined a root issue in the sewer pipe. It was cleared and opened quickly! My thanks to the team and their professionalism!
Joe is really professional and did such a wonderful job with clear explained backfeed on what was wrong, even though the price is over what I expected. I highly recommend and would call Roto Rooter in the future when I am ever in need of something like thier service.
Tim and Marcus were great workers and true professionals. Answered thoroughly all questions that I had. Cleaned up great after the job was done. Whatever they are being paid to do their job they deserve a raise! Dynamite service and I highly recommend them. Thank you!
Dan was very professional. I had used Roto Rooter 2 mos ago for a drain clean and sewer cap repair, and that service was not up to par. I was angry, and Dan did his best to help rectify my issue. I felt confident that my issue was resolved after his service !
Dave showed up ready to work. He was able to address and access the issue by just looking at the damage. I was able to resolve the issue the same day and that was a relief. Simple things like flushing the toilet are not really thought of until you can't. Dave's expertise allowed me to understand what happened in my…
Came on a holiday weekend. Fixed a bad leak and was so polite. Will always be obliged.
These guys are awesome. Arrived shortly after I called and got right down to business. The technician , Joe Fecht was friendly and highly knowledgeable and got my ship back in order in no time. I would highly recommend these guys. RR and Joe rock !
Jean was honest, respectful of my home and swift. He was thorough and did I mention honest and respectful? What an awesome employee Roto Rooter has in him.
They did an amazing job! They came super quick, I would highly recommend them.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.8★ from 1,015 Google reviews and an Experts Score of 20/100 (grade D), #88 of 90 plumbers we track. 5.9% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $618 (middle half $353–$1.2k), 29% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (140), plumbing (83), plumbing pipe repair (70), toilet repair (69).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).
