Plumbers · Philadelphia, PA

Is Roto-Rooter Plumbing & Water Cleanup any good?

Our verdict: mixed — #88 of 90 plumbers, better than 2%. Customers single out its accountability and track record; reliability is where it trails.

👍 Strengths

Accountability — better than 98% of peers

👎 Watch-outs

Value — 3th percentile

Satisfaction — 2th percentile

Reliability — 2th percentile

Price $$$: 29% above typical

Roto-Rooter Plumbing & Water Cleanup for sump pump repair

Clear ✕

5 customers reviewed a sump pump repair job here and rated it 5.00★. Most paid $400–600. For this job it ranks #13 of 17 plumbers we track.

All 5 Google reviews tagged “Sump pump repair”

★★★★★ Forrest · 2 months ago

Prompt and professional. Always great service and they were able to come out the same day I called.

Paid $400–600Reasonable priceSump pump repair
★★★★★ Sean · 3 months ago

We had over 6 inches of water in our basement due to a recent storm. We called Roto-Rooters and within 2 hours they were on site assessing the damage and swiftly detected the issue to properly drain the water. Within 2 days, they had a whole team fixing our sewer line, removing our ruined items, cleaning/sanitizing…

Plumbing pipe repairSewer cleaningOutdoor plumbing system repair
★★★★★ Andrea · Edited a year ago

Excellent service! I highly recommend.

Reasonable priceSump pump repair
★★★★★ Robert · 3 years ago

From the first time I called, we were met with exceptional care! They were able to come same day and fix multiple problems within a few days. Will 100% be using them again

Plumbing leak detectionPlumbing pipe repairToilet repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Angel · 3 years ago

Rating only, no written review.

Toilet repairSump pump repairSewage cleanup+ Responsiveness+ Punctuality+ Professionalism

Price

$$$$
$618+29% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Roto-Rooter Plumbing & Water Cleanup

Is Roto-Rooter Plumbing & Water Cleanup good?

Yes by most measures: 4.8★ from 1,015 Google reviews and an Experts Score of 20/100 (grade D), #88 of 90 plumbers we track. 5.9% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Roto-Rooter Plumbing & Water Cleanup charge?

Customers reported a typical bill of $618 (middle half $353–$1.2k), 29% above the plumbers median of $480.

What do customers hire Roto-Rooter Plumbing & Water Cleanup for?

Mostly drain cleaning (140), plumbing (83), plumbing pipe repair (70), toilet repair (69).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 82%).

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