Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: mixed — #88 of 90 plumbers, better than 2%. Customers single out its accountability and track record; reliability is where it trails.
Accountability — better than 98% of peers
Value — 3th percentile
Satisfaction — 2th percentile
Reliability — 2th percentile
Price $$$: 29% above typical
Roto-Rooter Plumbing & Water Cleanup for water damage-related cleanup & repair
Clear ✕24 customers reviewed a water damage-related cleanup & repair job here and rated it 4.33★. Most paid $1,000+. For this job it ranks #4 of 4 plumbers we track.
Super professional and personable, very helpful, couldn’t have hired a better company for the job.
James and Manny were not only responsive, but very professional and went over and beyond taking care of a basement leak; efficiently taking care of the damage and assessing (accurately) potential future problems to be addressed. He even went back to check that everything was running smoothly. God Bless.
The technicians at Roto-Rooter made an overwhelming plumbing emergency manageable. They were very efficient, clean and careful with their work. They went out of their way to help us make the best financial decisions and were transparent with costs. They made sure we were well informed about the process and what to…
Helped solve my leak and went above and beyond, and did it late at night. Very thankful for the great service. Water restoration did an awesome job
Invoice came 40-130% over the initial quotation. Dishwasher drain overflow treated like heavy sewage (category 3) damage. Poor experience with roto rooter, would not recommend for restoration.
Quoted a $3-5k for a restoration. Invoice came in $2k over said amount. Insurance company states unnecessary charges added in for a slight leak - going back and forth with company now. Not a good experience at all, State Farm said they are known for this.
Shout out to Chris and his guys for the clean up<br>And Matt for the fixes to the pipes
Water heater busted,Roto Rooter came out and cleaned up the major water damage and took up the water damaged carpet and cleaned and dried out the surrounding damages as well. Came out the next day and installed a new bigger water heater. Will be paid for through my mortgage insurance. Did a great job of helping me…
Mr. John was very polite and helpful. He came in and got the job done wit no problem.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.8★ from 1,015 Google reviews and an Experts Score of 20/100 (grade D), #88 of 90 plumbers we track. 5.9% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $618 (middle half $353–$1.2k), 29% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (140), plumbing (83), plumbing pipe repair (70), toilet repair (69).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).