How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%60+8.5Replies to reviews 7%100+7.1Craft & service penalty80−2Momentum penalty85−1.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORERoto-Rooter Plumbing & Water Cleanup
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 1,015 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for faucet repair
Clear ✕All 19 Google reviews tagged “Faucet repair”
A well expertly done job hats off to ALVARO and his partner they were courteous and respectful took time to explain what needed to be done and how much it would cost work with me someone who's retired and on a budget, very satisfied with the services received.
Bernard was very professional and he explained everything before the work was completed and if there were concerns while the job was being done. He informed me as well. I will be sure to ask for him again for other repairs in the future. The cost was pricey. But the pipes in my home is old and needed an upgrade. It…
Kieth was awesome! Went above and beyond to make sure everything was working efficiently.
I was In hospital all day with family and was after 630pm and no plumber was available except Rotor Rooter. The tech Alvaro was here within 30 mins!
The service was prompt and efficient. But I was shocked by the final cost. The quote was $350 and the final cost was $575. The quote already seemed high for unclogging a toilet and fixing a sink stopper mechanism. But to charge that much more than the original quote seems to me unfair and unethical. There were no…
Our technical Alvaro arrived with a smile and was very prompt. He asked what my concerns were and inspected the sink area thoroughly. He went over a plan of action and I chose the best option. I’m very pleased with his work and we will call back for any work we need in the future. My sink is working properly now…
James was excellent . Really thoughtful about how to resolve the leak which was not easy given the age of the home and the pipes . Was honest and clear in explaining our options . Really appreciate his commitment to doing a great job .
Great service and tech!
Helped solve my leak and went above and beyond, and did it late at night. Very thankful for the great service. Water restoration did an awesome job
Very good service. Nice and friendly.
Fast service, great plumber! The plumber James put a stop my running toilet and leaking tub faucet. These issues caused me to have a large water bill every month. It took him less than 20 minutes to find the problemand less than 3 hours to fix. I would recommend everyone use Roto-Rooter for any plumbing needs. Low prices are always a plus!!
He did a great job
Jean was honest, respectful of my home and swift. He was thorough and did I mention honest and respectful? What an awesome employee Roto Rooter has in him.
Thea was extremely helpful. He knew exactly what was needed took his time to explain what was needed. Fixed the issues quickly. Very friendly and kind. Hats off to Thea and thanks Roto-Rooter for hiring him.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 140 | $227–$554 |
| Plumbing | 83 | $450–$863 |
| Plumbing pipe repair | 70 | $353–$1.2k |
| Toilet repair | 69 | $227–$606 |
| Plumbing leak detection | 51 | $124–$633 |
| Sewer repair | 24 | $432–$2.4k |
| Water damage-related cleanup & repair | 24 | — |
| Plumbing leak repair | 22 | $278–$986 |
