How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%60+8.5Replies to reviews 7%100+7.1Craft & service penalty80−2Momentum penalty85−1.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORERoto-Rooter Plumbing & Water Cleanup
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 1,015 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for outdoor plumbing system repair
Clear ✕All 14 Google reviews tagged “Outdoor plumbing system repair”
We had over 6 inches of water in our basement due to a recent storm. We called Roto-Rooters and within 2 hours they were on site assessing the damage and swiftly detected the issue to properly drain the water. Within 2 days, they had a whole team fixing our sewer line, removing our ruined items, cleaning/sanitizing…
When they arrive, they introduce their self very friendly gentlemen. They was knowledge of what was going on in my traps in my pipes told me what they were going to do and how they were going to do it for very professional.
Phenomenal service! These guys were so professional and kind and efficient and helped fix our busted pipes and continued to follow up after to clean/evaluate moisture levels and did not stop until everything was 100% fixed.
. Romaine communicated his plan to figure out where the ice was blocking a return pipe. and his plan to melt it. He discussed risks and made suggestions to avoid the problem in the future. Romaine was a creative problem solver. He climbed over a wall and removed snow and ice to gain access to the pipe. He also…
Came to fix my outdoor drain that was clogged. The service tech tried two separate machines, then called another tech to try and find a solution. They were able to eventually fix the problem. I appreciate them taking the extra effort to fix the issue that day instead of making me call and set up another appointment.
Thea was on time and professional. The problem I thought I had with the pipe in my basement was not the issue. He figured out why water was coming from my basement pipe in no time and he showed why water was coming from there. I give Thea 5 stars because his professionalism and he was reasonable. He took care of the…
Excellent, professional, print service. Joe Bak was terrific. He explained things as he went and resolved the issue quickly and efficiently!
Joe was very helpful! He fixed a clogged issue I had outside! I’d recommend him to anyone who’s got an issue!
The plumber (Rick) had great service
Joe arrived on time, quickly determined the problem and fixed it.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 140 | $227–$554 |
| Plumbing | 83 | $450–$863 |
| Plumbing pipe repair | 70 | $353–$1.2k |
| Toilet repair | 69 | $227–$606 |
| Plumbing leak detection | 51 | $124–$633 |
| Sewer repair | 24 | $432–$2.4k |
| Water damage-related cleanup & repair | 24 | — |
| Plumbing leak repair | 22 | $278–$986 |
