Experts Reviews · Company report
20SCORE

Roto-Rooter Plumbing & Water Cleanup

Philadelphia, PA · Grade D · #88 of 90 plumbers · 4.8★ from 1,015 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: accountability and track record; weakest: reliability.

SatisfactionF
2
ReliabilityF
2
Craft & serviceC
47
ValueF
3
MomentumF
13
Track recordC
54
AccountabilityA
98

Reviews for your job

Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.

Roto-Rooter Plumbing & Water Cleanup for plumbing leak repair

Clear ✕
Jobs reviewed22
★ on this job4.64
Usually paid$2,000+
Category typical$295–$1.1k
Rank for this job#69 / 70
Said fair88%
★★★★★ Natasha · a month ago

Bernard was very professional and he explained everything before the work was completed and if there were concerns while the job was being done. He informed me as well. I will be sure to ask for him again for other repairs in the future. The cost was pricey. But the pipes in my home is old and needed an upgrade. It…

Paid $1,800–2,000Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Joe · 3 months ago

We had an issue with our basement that required it to be dried out for a week. Throughout the entire process, we mainly worked with David and Chris, and they were absolutely fantastic. They were professional, knowledgeable, communicative, and made a stressful situation much easier to deal with. They kept us informed…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ na100mill · 3 months ago

Team was very professional, appeared on time and were thorough with both repairs and explanation for process.

Paid $200–400Reasonable pricePlumbing leak repair
★★★★★ Margaret · 4 months ago

My water heater failed and damaged my kitchen ceiling and drywall. Roto-Rooter was on site within an hour. They took care of replacing the water heater and clearing up the damage. They filed the initial claim with my insurance for the mitigation services. The crew worked until very late in the day. Follow-up was…

Paid $2,000+Reasonable pricePlumbing leak repair
★★★★★ Joel · 4 months ago

Everyone was great and they made the entire experience as easy as possible for us

Plumbing leak detectionPlumbing leak repairService not listed
★★★★★ Jon · 4 months ago

They were exceptionally efficient and professional. Very little disruption to our household.

Paid $1,000+Reasonable pricePlumbing leak repair
★★★★★ Olivia · 5 months ago

I needed assistance super quickly and Roto Rooter was there to help!! They were flexible with my schedule and helped on the weekend. 10/10 recommend them.

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ Megan · 5 months ago

Phenomenal service! These guys were so professional and kind and efficient and helped fix our busted pipes and continued to follow up after to clean/evaluate moisture levels and did not stop until everything was 100% fixed.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
★ Bran · 3 years ago

After completing the job, the worker grabbed my credit card and held it behind his back, refusing to give it back until I gave him a 5-star review in front of him. Then Roto Rooter deleted my review and sent me some useless form letter pretending they were "looking into" the incident.

Plumbing leak repair− Quality− Professionalism

Price

$618+29% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 22%Reasonable 54%Overpriced 13%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning140$176–$580
Plumbing83—
Plumbing pipe repair70$366–$1.2k
Toilet repair69$227–$618
Plumbing leak detection51$124–$656
Sewer repair24$454–$2.4k
Water damage-related cleanup & repair24—
Plumbing leak repair22$295–$1.1k

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