How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%60+8.5Replies to reviews 7%100+7.1Craft & service penalty80−2Momentum penalty85−1.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORERoto-Rooter Plumbing & Water Cleanup
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 1,015 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for sewer cleaning
Clear ✕All 17 Google reviews tagged “Sewer cleaning”
Excellent service, very professional, did all the necessary paperwork along with taking care of the insurance claim. The team that came to clean up the basement did a very good job.as well. They alsi seng me a detailed email regarding the services they privided. I would recommend them.
Completed the cleaning, but they did nothing to support my insurance claim or documentation. Everything that was trashed did not get properly documented and has caused my personal property claim to be declined thus everything they threw out I will not receive payment for. Also, the subcontractors they hired brought…
Mike and his team were professional and courteous. Each team lead took the time to speak with me regarding my concerns. Making sure all my concerns were addressed and I was put at ease with the stressful situation that prompted the call to Roto Rooter. The final result is one I happy with. Thank you.
We had over 6 inches of water in our basement due to a recent storm. We called Roto-Rooters and within 2 hours they were on site assessing the damage and swiftly detected the issue to properly drain the water. Within 2 days, they had a whole team fixing our sewer line, removing our ruined items, cleaning/sanitizing…
The technicians were on time snd professional in their approachThey did what we needed done with no “upsell”. When a technician needed assistance he didn’t hesitate to reach out. Would highly recommend. FYI; they will clean out the backed up sewage debris for an additional fee.Thank you Duffy, Billy, Christopher and AlDane🌻
I always use Roto Rooter because of the quick response and professional staff. I am never disappointed.
My experience with rotor rooter was amazing my technician name was Thea and he was very professional and explained everything he was doing when unclogging my sewer line…he was very knowledgeable and knew exactly what he was doing… I wish there could be more guys like him.. I pray I don’t have any more issues but if…
Loved how fast they came out and fixed my plumbing issue. Would definitely recommend to my friends and family
Joe quickly and professionally diagnosed the problem and fixed it. He throughly explained work needed to be done. Thanks Joe.
Very professional team. We needed Emergency service and they were at our house within 30 minutes. The techs explained what was needed to be done to fix our problems and they. were very nice to work with. Would recommend them to others.
These guys came quick and fixed the issue. Professional and polite. They made sure to continually get my business and I’ll give it. Thank you.
Excellent, professional, print service. Joe Bak was terrific. He explained things as he went and resolved the issue quickly and efficiently!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 140 | $227–$554 |
| Plumbing | 83 | $450–$863 |
| Plumbing pipe repair | 70 | $353–$1.2k |
| Toilet repair | 69 | $227–$606 |
| Plumbing leak detection | 51 | $124–$633 |
| Sewer repair | 24 | $432–$2.4k |
| Water damage-related cleanup & repair | 24 | — |
| Plumbing leak repair | 22 | $278–$986 |
