Experts Reviews · Company report
20SCORE

Roto-Rooter Plumbing & Water Cleanup

Philadelphia, PA · Grade D · #88 of 90 plumbers · 4.8★ from 1,015 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: accountability and track record; weakest: reliability.

SatisfactionF
2
ReliabilityF
2
Craft & serviceC
47
ValueF
3
MomentumF
13
Track recordC
54
AccountabilityA
98

Reviews for your job

Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.

Roto-Rooter Plumbing & Water Cleanup for sewer repair

Clear ✕
Jobs reviewed24
★ on this job4.92
Usually paid$100–200
Category typical$454–$2.4k
Rank for this job#41 / 63
Said fair100%
★★★★★ Sean · 3 months ago

We had over 6 inches of water in our basement due to a recent storm. We called Roto-Rooters and within 2 hours they were on site assessing the damage and swiftly detected the issue to properly drain the water. Within 2 days, they had a whole team fixing our sewer line, removing our ruined items, cleaning/sanitizing…

Plumbing pipe repairSewer cleaningOutdoor plumbing system repair
★★★★★ Will · 10 months ago

The professionalism of Roto-Rooter was just awesome. The guy Sean came within one hour. They gave me a fair quote. And stopped my basement from being flooded again by clearing the sewer line within 20 minutes of initial visit. Great Job Sean and Roto-Rooter team.

Paid $100–200Reasonable priceSewage cleanupSewer repair
★★★★★ Jack · a year ago

Absolutely above and beyond service from my technician Shavis Hamilton today. Had a toilet backed up and waste weather spewing from the sink, toilet, and shower drain. Got a technician within 1-2 hours, he quickly drain snaked the main drain and clean out, even took the time to explain and walked me through the…

Toilet repairPlumbing pipe repairSewer repair
★★★ snarky · 3 years ago

Clogged pipe in weird old house. Some progress but not completely cleared...expensive service but most plumbers uninterested in such a job...especially on short notice. Roto-rooter guy BRIAN professional and cordial

Sewer repair
★★★★★ Greg · 4 years ago

Very professional team. We needed Emergency service and they were at our house within 30 minutes. The techs explained what was needed to be done to fix our problems and they. were very nice to work with. Would recommend them to others.

Sewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Jim · 4 years ago

The team arrived at our house within 2 hours of my call, listened intently to my problem and determined a root issue in the sewer pipe. It was cleared and opened quickly! My thanks to the team and their professionalism!

Sewer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ on · 4 years ago

Joe is really professional and did such a wonderful job with clear explained backfeed on what was wrong, even though the price is over what I expected. I highly recommend and would call Roto Rooter in the future when I am ever in need of something like thier service.

Sewer repair+ Quality
★★★★★ Hunter · 4 years ago

Tim and Marcus were great workers and true professionals. Answered thoroughly all questions that I had. Cleaned up great after the job was done. Whatever they are being paid to do their job they deserve a raise! Dynamite service and I highly recommend them. Thank you!

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kimberly · 5 years ago

Dan was very professional. I had used Roto Rooter 2 mos ago for a drain clean and sewer cap repair, and that service was not up to par. I was angry, and Dan did his best to help rectify my issue. I felt confident that my issue was resolved after his service !

Sewer repair+ Quality+ Professionalism

Price

$618+29% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 22%Reasonable 54%Overpriced 13%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning140$176–$580
Plumbing83—
Plumbing pipe repair70$366–$1.2k
Toilet repair69$227–$618
Plumbing leak detection51$124–$656
Sewer repair24$454–$2.4k
Water damage-related cleanup & repair24—
Plumbing leak repair22$295–$1.1k

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