Experts Reviews · Company report
20SCORE

Roto-Rooter Plumbing & Water Cleanup

Philadelphia, PA · Grade D · #88 of 90 plumbers · 4.8★ from 1,015 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: accountability and track record; weakest: reliability.

SatisfactionF
2
ReliabilityF
2
Craft & serviceC
47
ValueF
3
MomentumF
13
Track recordC
54
AccountabilityA
98

Reviews for your job

Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.

Roto-Rooter Plumbing & Water Cleanup for water damage-related cleanup & repair

Clear ✕
Jobs reviewed24
★ on this job4.33
Usually paid$1,000+
Rank for this job#4 / 4
Said fair100%
★★★★★ Amanda · 10 months ago

Super professional and personable, very helpful, couldn’t have hired a better company for the job.

Great priceMold inspectionPlumbing leak detectionPlumbing pipe repair
★★★★★ Cynthia · 11 months ago

James and Manny were not only responsive, but very professional and went over and beyond taking care of a basement leak; efficiently taking care of the damage and assessing (accurately) potential future problems to be addressed. He even went back to check that everything was running smoothly. God Bless.

Paid $1,000+Reasonable priceWater heater installationMold inspectionDrain cleaning
★★★★★ Catherine · 11 months ago

The technicians at Roto-Rooter made an overwhelming plumbing emergency manageable. They were very efficient, clean and careful with their work. They went out of their way to help us make the best financial decisions and were transparent with costs. They made sure we were well informed about the process and what to…

Paid $1,000+Great priceWater heater installationPlumbing leak detectionWater tank installation
★★★★★ Joshua · a year ago

Helped solve my leak and went above and beyond, and did it late at night. Very thankful for the great service. Water restoration did an awesome job

Great pricePlumbing pipe repairFaucet repairWater damage-related cleanup & repair
★ Ajai · 2 years ago

Invoice came 40-130% over the initial quotation. Dishwasher drain overflow treated like heavy sewage (category 3) damage. Poor experience with roto rooter, would not recommend for restoration.

Water damage-related cleanup & repair− Value
★ AJ · 2 years ago

Quoted a $3-5k for a restoration. Invoice came in $2k over said amount. Insurance company states unnecessary charges added in for a slight leak - going back and forth with company now. Not a good experience at all, State Farm said they are known for this.

Water damage-related cleanup & repair− Value
★★★★★ Joseph · 3 years ago

Shout out to Chris and his guys for the clean up<br>And Matt for the fixes to the pipes

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Anthony · 3 years ago

Water heater busted,Roto Rooter came out and cleaned up the major water damage and took up the water damaged carpet and cleaned and dried out the surrounding damages as well. Came out the next day and installed a new bigger water heater. Will be paid for through my mortgage insurance. Did a great job of helping me…

Water heater installationPlumbing leak repairPlumbing pipe repair
★★★★★ KARRON · 3 years ago

Mr. John was very polite and helpful. He came in and got the job done wit no problem.

Water damage-related cleanup & repair+ Professionalism

Price

$618+29% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 22%Reasonable 54%Overpriced 13%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning140$176–$580
Plumbing83—
Plumbing pipe repair70$366–$1.2k
Toilet repair69$227–$618
Plumbing leak detection51$124–$656
Sewer repair24$454–$2.4k
Water damage-related cleanup & repair24—
Plumbing leak repair22$295–$1.1k

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