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Roto-Rooter Plumbing & Water Cleanup for drain cleaning
Clear ✕All 564 Google reviews tagged “Drain cleaning” · showing 80
Tech was very thorough and explained what it could cost me if he had to snake the drain before he started work. Checked at intervals to make sure things were fixed and told me what clogged the drain! Jordan was great!
Bait and switch. They advertise snake drain service up to $109 but charged basically 3 times that. I'd waited for the appointment so wasn't going to cancel once the price was different here. The service was performed so it's a neutral rating.
Mason was our technician today. He was very polite and gave us a complete explanation of what our kitchen drain problem was and explained how he was going to fix it in terms we could understand. Mason was able to clear our drain and gave us ways to prevent the problem from happening again. Mason was neat and left no…
Great service. Done in a flash!
Very disappointed with this plumbing company. I paid an $800 deposit and, in my experience, they did absolutely nothing to resolve the problem. Despite that, I was still charged a fee. I was quoted $1,600 for hydro jetting without even having the situation properly inspected with a camera or anything first. I was…
Called they were here faster than anticipating less the 2 hours snaked it and cleaned up and did a great job!
Richie was awesome. Gave us the run down and fixed our kitchen sink quickly. Highly recommend! Very professional!
When you call a company to come out and clear your pipes due to an emergency leaking toilet, it would be nice if they didn't over charge you. I was charged way too much and they did nothing to help. I will never use Roto-Rooter again! You should not take advantage of people in emergencies over a holiday!
Prompt good service.
Service was very good but very expensive for the short time it took to do the job. If you don’t need immediate service I would recommend check checking smaller local vendors. If you have an emergency Rotor Rooter can help very quickly
Mason was amazing. Fixed the problem and offered a final solution for our old pipes.
Mason was Great ! Diagnosed the problem quickly and got it fixed expediency. He was very professional and left the area looking better than when he arrived.
Had an issue with sewer line backing up into my shower in my apartment. Pretty nasty clog from something in the shared line, but Mason from Roto Rooter got things working right. Good communication and work - would recommend him on any job
Awesome technician, very friendly, knowledgeable and professional!
Mason was great! Showed up on time. Explained everything and cleaned up when done! Couldn’t ask for more!
Absolutely Amazing! Mason is worth 10 stars! Highly recommended in the Rio Verde community.
Fast, friendly and professional
Mason and his General Manager saved the day!!! After Rooter Ranger charged us 18k dollars in a scam to replace our backyard sewer pipe. Mason provided a thorough inspection and even contacted the city on his own. City of Phx is also stepping in to repair their pipe in my alley to correct more pipe issues that we…
Excellent service! Mason was on time, professional, and courteous and explained everything in detail. Cleared the drain quickly and cleaned up after. He also let me know about other services offered by Roto-rooter. Never knew they did so much! I will continue using their services.
Mason was great! Handled our issue quickly and thoroughly. He was very professional, informative and friendly. Kitchen sink drain is all clear!
I don't know how else to put this other than to say these guys are amazing. The level of attention and care is unmatched. Especially Mason. He was very knowledgeable and unclogged my drain within minutes. I would definitely call them again highly recommend them to anybody. Marcella Wilson Home owner/Renter
We love Roto-Rooter and they love us!!! Happy Customers since the late 80's.
Really helpful and friendly. Fixed a problem we’ve had for years and no one else could find. Thank you!
Mason was Awesome! Great communication and great job. Will definitely call them and adk for him.
Mason w/ Rotor-Rooter did an absolute amazing job clearing our kitchen pipe. He worked for several hours and was committed to resolving our issue. He also cleaned up and went above and beyond. He is an expert in the trade and takes pride in the customer service he provides. He comes highly recommended for your…
Mason was great. Showed up on time. Explained everything. Cleaned everything up. Offered some insight. Cleaned it up! Highly recommended. Thanks!
We couldn't be happier with Mason at Roto Rooter! He cleared two drains in our home and left us with a special treatment to help pro long the system from clogging. We've been customers since the 80s with the franchise and they have never lead us in a bad direction. He informed us that they are apart of the original…
Mason was excellent. Cleared our clogged toilet moments after giving us the estimate. Toilet is in perfect working order. 10 stars.
Roto-Rooter provide excellent service this morning. My husband served 4 years in Vietnam for the U.S. military. Mason awarded us with over 50% off for his service overseas. Thank you Roto Rooter for saving the day.
Fantastic is an understatement. First plumber was great but could not figure out our tricky plumbing. They brought in Mason to save the day using his high IQ in drains he was able to clear the drain in an hour flat. Left us with a preventative cleaner to help keep troubles from happening in the future. We’ve been…
I’ve had a rough start to plumbing issues in my first year of homeownership, but Roto-Rooter had been great! I used them for both a kitchen sink issue and a laundry line backup, and while they were more expensive, the service was worth it. They were prompt, professional, and resolved both problems effectively.…
Knew the task. Was informative.
Mason and I worked to clear the sewer line at my air bnb. I'm the head of maintenance and let me tell you I've never had a plumber more knowledgeable and patient. This guty rocks and deserves a raise.
Mason gave us a great deal! After another company gave us the run around with their $47 dollar drain special. We will call Roto Rooter for all our future drain issues. No pressure free estimate and all their 5 star reviews is what sold us. Thank you Mason until next time.
Mason was very nice and efficient. I’m happy with the results!
Mason arrived cleaned the sewer in a flash.
Beware, they ask for five star reviews. Updated: this company is a scam. Had a clog. Tech got here and was nice as he could be. On his heels was a Jeff who said he was a 'supervisor' without even knowing what the problem is, Jeff talks about needing a opening to the main water line so they can diagnose this…
These guys always do a great job Mason never disappoints and took care of everything we needed plus more!
I appreciate the fast response! Mason was great and very informative. Provided constant communication and a detailed report. I will definitely recommend him and Roto Rooter to anyone.
My tech did the job well
Mason was great helping us get the drain cleared from new pool finish that was in there.
Mason was great! Knowledgeable and an awesome worker! Give that man a raise!
Amazing job by Mason and Tommy. Thank you both!
Called in an emergency service. They responded within the hour. Mason and Tommy cleaned out two of our drains and left behind a treatment to remove the foul odor coming from our sinks and showers. Highly Recommend Mason to anyone in need of a drain problem. Rotor Rooter offers a free camera on their website.…
Mason from Rotor Rooter & his assistant Tommy did a wonderful job snaking out our sewer line to make sure we wouldn’t have any future issues. Highly recommended for anyone. 5 stars for sure!!
Mason did a great job!
Very helpful, explained everything and options and solved current problem. Was a great help.
I was just quoted $59,000 to fix my water line, only to find a way to fix it for $2,000 with another plumber. They did not take the time for figure out the best way to fix it, they went straight for the most expensive. The two people that worked on this way Jeff Beckham and Tim Jones with Roto Rooter. TOTAL…
Mason, came with in an hour, and cleared our kitchen sink drain. He was very polite and porfessional. We are very happy with his service. Would use this company again.
Free estimate
These guys are awesome. Mason was sent to my location within the hour of me calling, he cleared a flooding drain no problem and reassured he'd be back if need be. Thanks again bro.
Mason was super helpful and thorough and quickly. Took care of my issues. Thank you!
Awesome service! Friendly and very professional workers. Explained everything that was going on and give me options on what to fix and reasonable prices.
Mason & crew did great job. Explained all options.
Mason was excellent and very informative
My technician, Mason, was on time and very helpful. Thoroughly explained my options and what he believed was going on, as well as how to prevent it in the future. Excellent customer service and a professional fix!
Technician Mason was very helpful and informative. We called for service the day before Thanksgiving and received service within a few hours.
They did a great job rooting out our sewer line but price was a bit higher than I would have liked.
Mason was great and very knowledgeable. He spent almost three hours here trying to figure out our drain issue and communicated along the way. I would highly recommended him.
Tech was very knowledgeable and upfront. He was quick and efficient as well as being personable. He gave us different options to consider without pressure. We would definitely use him again.
The whole Roto-Rooter team is great. I’m the Master Plumber for West Shore Home, a home remodeling company and anytime we run into an issue/service that we don’t provide I always refer them to Roto-Rooter. They have come thru to help me and my team and our customers many times and have always provided excellent…
Very helpful and knowledgeable staff. Mason was amazing at getting the problem resolved.
Mason is very knowledgeable and helpful i felt comfortable with the explanation of issues we had. And appreciate the extra effort from him! We also are working with Ashley for cleanup and repairs very knowledgeable and helpful as well.
Mason did a great job!! Very happy with the service and Mason himself.
We had a shower with a very slow drain. I scheduled a service time online. The technician showed up on time. He quickly got to work and had the drain sorted in about 40 minutes. The area was cleaned up and the price was what he quoted.
They came same day within 2 hours of my call. Guys were knowledgeable, friendly and efficient. Had a drain clogged.
Fast, friendly and informative service. Cleared my clogged drains in primary bedroom suite and inspected entire line to septic system to ensure no other potential problems lurking.
Mason was very nice and did a good job
Fast response great job
S o n mason and chelsea was excellent, perfect, perfect
Mason was quick and got the sink draining normally again! Plus, he was very nice. Thanks again!
Quick, good communication, decent pricing. Mason was polite and knew the issue quickly, would recommend.
Got my system working fine
Great work professional service courteous and respectful.
Cole was super helpful at helping with our drain issues plus he had a very friendly attitude.
Fast treatment , and really awesome personal
Kyle did a great job
Had a clogged drain and he fixed it in less than an hour
Roto-rooter scheduled same day within an hour and arrived within 2 hours of scheduling / total time to arrive. Victor, the technician, had the drain in kitchen sink cleared totally within half hour of arriving. The drain had been plugged so badly before, it had taken several hours to drain an inch of water or…
Just bought our first home and definitely did not expect the influx of problems right out of the gate. Terence was our tech for our plumbing issues and he was amazing. Was incredibly knowledgeable and explained everything. Will definitely be calling back when something else eventually pops up.
