Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Roto-Rooter Plumbing of Tampa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty78−2.2Momentum penalty97−0.3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Roto-Rooter Plumbing of Tampa

Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 3,778 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roto-Rooter Plumbing of Tampa is better than 77% of plumbers.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roto-Rooter Plumbing of Tampa is better than 69% of plumbers.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roto-Rooter Plumbing of Tampa is better than 78% of plumbers.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roto-Rooter Plumbing of Tampa is better than 95% of plumbers.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roto-Rooter Plumbing of Tampa is better than 97% of plumbers.A
97
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roto-Rooter Plumbing of Tampa is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Roto-Rooter Plumbing of Tampa for 8 kinds of job.

Roto-Rooter Plumbing of Tampa for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 7 Google reviews tagged “Water damage-related mold removal”

Christinb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an amazing experience with this company. These three men Chris, Dylan, and Micheal have been supportive while removing damage in our home. They walked through the process with us and communicated what we needed to do. We are very pleased with this company. Definitely call if you have any emergencies going on in your home.

Customer photo from Christinb's reviewCustomer photo from Christinb's reviewCustomer photo from Christinb's review
Plumbing leak detectionSewer repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Annah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

"Darrel, Chris and Kevin were great all the times that they came out to take care the water damage and mold that was found in my home. Kevin did everything he could to speed up the process since he knew that I am moving to another state in the very near future. Thank you guys :) You are the best"

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Quality
edgar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I had a small leak on the wall on Friday 5-20-22 I did open the claim with my insurance, and I call Roto Rooter Water Restoration Service of Tampa Florida. Salesperson of Roto Rooter and the insurance adjuster arrived and agreed to make the water restoration. In the afternoon Roto Rooter technician start working…

Water damage-related mold removal− Quality− Professionalism
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony S explained everything that was going to happen so we were assured that the problem would be fully resolved!

Plumbing pipe repairWater damage-related mold removalPlumbing+ Responsiveness+ Punctuality+ Professionalism
Kobe4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Professionalism
S.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionWater damage-related mold removalPlumbing+ Quality+ Professionalism
Ana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionWater damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality

Price

$498+7% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 61%Overpriced 10%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning819$227–$554
Plumbing448$450–$863
Toilet repair289$227–$606
Plumbing pipe repair201$353–$1.2k
Plumbing leak detection168$124–$633
Sewer repair113$432–$2.4k
Plumbing leak repair93$278–$986
Sewer cleaning79$317–$606

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