Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers for Rousculp's Heating and Cooling in Joliet, IL, consistently highlight punctuality, professional communication, and competitive pricing for services including furnace and air conditioning repairs, installations, and maintenance. Customers frequently note that technicians are knowledgeable, courteous, and efficient, often providing clear explanations and leaving work areas clean. The single low-star review cites a specific repair where a technician replaced a pressure sensor system despite the customer reporting the furnace functioned normally, indicating a potential concern regarding diagnostic accuracy.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
418 Google reviews we collected
Phrases our text analysis found in 324 written reviews
Price verdicts customers left with their Google review
Middle half of what 101 customers paid ($39–$393) · gold mark = category median.
How often each topic comes up in the written reviews
We read 324 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“These guys were professional, knowledgeable, very nice guys who knew exactly what they were doing.”
“Always fast reliable service and great pricing too.”
“Always have had great service with Rousculp's Heating and air conditioning.”
“I highly recommend Rousculp’s Heating & Cooling to anyone looking for reliable, professional service!”
“Matthew was so polite and explained everything that he was doing.”
“Appointment scheduling was easy, communication was excellent throughout the process, and the pricing was fair and transparent.”
“Great to have honest and helpful people to work through these type of services”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Rousculp's Heating and Cooling for 8 kinds of job. Pick one to see what they paid and said.
Great service. Great technician. Polite, knowledgeable, so courteous. Thank you!
Rousculp’s Heating & Cooling is an amazing company! Todd Rousculp, Isaiah Rivera and Matthew Masson were outstanding! These guys were professional, knowledgeable, very nice guys who knew exactly what they were doing. Would definitely call them again!
Matthew was so polite and explained everything that he was doing. We will be use his services again!
I highly recommend this heating company! From start to finish, the service was outstanding. The team was professional, friendly, knowledgeable, and prompt. They took the time to explain everything clearly, answered all my questions, and made sure the job was done right. It’s refreshing to find a company that truly…
Rousculp's followed through with the job I needed to have done. They were timely, professional and took the time to explain things I did not fully understand. I would recommend them to friends and family.
Thanking Mathew for his fast repair of our broken AC, I was thankful to be cool again. On my birthday.
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 72 | $37–$264 |
| A/C system maintenance | 52 | $39–$318 |
| Heating system repair | 37 | $78–$745 |
| Heating system maintenance | 37 | $37–$317 |
| Heating system installation | 22 | $1.4k–$2.8k |
| Installation | 14 | — |
| A/C system repair | 14 | $216–$611 |
| Install AC | 12 | $1.6k–$3.2k |
5.0 ★★★★★ 418 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always fast reliable service and great pricing too.
Great service. Great technician. Polite, knowledgeable, so courteous. Thank you!
ALWAYS Amazing service - they are always so nice - Easy to work with!!!!
Hi Christie! Thanks so much for your kind review. We are so glad we could help you with your comfort needs and our staff earned your trust. We look forward to doing business with you hopefully for many years to come!
Rousculp’s Heating & Cooling is an amazing company! Todd Rousculp, Isaiah Rivera and Matthew Masson were outstanding! These guys were professional, knowledgeable, very nice guys who knew exactly what they were doing. Would definitely call them again!
great work speedy service
Arrived on time.....Knowledgeable.......Good work practices.....Neat......Good pricing, very competitive....Courteous......Friendly......Use summer & winter for check ups & for the unexpected.....Will not hesitate to use again or to refer to family or friends.
We are so grateful for clients like you that have trusted us for years and don't hesitate to recommend us to their family and friends. Looking forward to working together for years to come!
Matthew and his partner were very efficient.
We are so glad that John was such a great help Ruth! We are so grateful to have you and Bob in the Rousculp's Heating and Cooling Family.
I got a service visit from Matt and Isaiah who were polite, professional and courteous as could be. Was getting a raw deal from a previous servicer so sought a second opinion and happy i took this route. Great to have honest and helpful people to work through these type of services
John did what was needed and was very polite. What else can you ask for? Matt was shadowing John and helped him push through even though it was 5:30 on a Friday afternoon.
Tom, thank you for your kind words! We're glad to hear that John provided the furnace maintenance you needed in Naperville, IL, with professionalism and politeness. We appreciate your support and look forward to serving you again in the future!
Always have had great service with Rousculp's Heating and air conditioning.
Hi Rose, Thank you so much for your kind words and for taking the time to leave a review! We’re glad to hear you’ve consistently had great service with us. We truly appreciate your trust in Rousculp’s Heating & Air Conditioning and look forward to helping you again whenever you need us!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
