Experts Reviews · Company report
Rousculp's Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Rousculp's Heating and Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 418 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rousculp's Heating and Cooling is better than 99% of boiler installers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rousculp's Heating and Cooling is better than 99% of boiler installers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rousculp's Heating and Cooling is better than 58% of boiler installers.C
58

Reviews for your job

Customers hired Rousculp's Heating and Cooling for 8 kinds of job.

Rousculp's Heating and Cooling for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$318
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “A/C system maintenance” · showing 40

Cy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Arrived on time.....Knowledgeable.......Good work practices.....Neat......Good pricing, very competitive....Courteous......Friendly......Use summer & winter for check ups & for the unexpected.....Will not hesitate to use again or to refer to family or friends.

Great priceHVAC system maintenanceA/C system maintenance
BB1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Workers were great answered all questions and very efficent.Thank You.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceService not listed
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Another great job from their team!

Not sureHVAC system maintenanceA/C system maintenanceA/C system repair
Virginia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They are always prompt & dependable. I am a long time customer & have never had a complaint.

Great priceA/C system maintenance
Dianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thanking Mathew for his fast repair of our broken AC, I was thankful to be cool again. On my birthday.

Paid $200–400Reasonable priceA/C system maintenance
christie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

On time, responsive, thoughtful and thorough. Respectful of my property and my time! A great experience!

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
RobertLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Matthew and Isaiah were very friendly and did a professional, efficient check out of our air-conditioning system. They went above and beyond. Thank you!

Reasonable priceA/C system maintenance
SusanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very pleased with Matthew and Isaiah. They are very professional and pleasant. You might think of advertising in the Carillon monthly vender book. There are 2500 hones here and everyone is always looking for HVAC and plumbing services.

Paid $1–200Great priceA/C system maintenance
Tracy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing business that really cares for clients with the utmost integrity ALWAYS!!

Great priceA/C system maintenance
AndyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We have been using Rousculp's for 20 years or more. I appreciate Todd's no nonsense approach to his business. In all of those years, I've never had any problems with their work. They have done everything from basic maintenance to installing a new furnace and a/c unit. Every job is handled with the same…

HVAC system maintenanceA/C system maintenanceHeating system maintenance
Darius5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The woman that took my first call was amazing and set me up with Todd. Originally my appointment was going to be a week out, but Todd showed up next day and got my AC running for me. Great service for sure.

Paid $200–400Reasonable priceA/C system maintenance
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courteous and professional service. Highly recommended.

Paid $2,000+Reasonable priceA/C system maintenance
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My AC went out on a Friday night. Called Rousculps early Saturday morning and Jeff was here fixing it an hour later. Excellent thorough work as usual. Highly recommend Rousculps. 4/28/2025 We just had our AC tune up today. This is the second time John did our service. Did the furnace tune up last fall. I am…

Reasonable priceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
AndrewLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been a customer of Rousculp’s for over 20 years, since 2005 and will continue to be a customer. They always do great work and have been extremely responsive when I’ve called with emergencies. I had them replace my furnace and air conditioner in November 2022 and have been happy with the new equipment and clean…

Paid $2,000+Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
BeverlyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service, would highly recommend

Paid $800–1,000Reasonable priceHVAC system maintenanceService not listed
Patty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service as usual. Matthew did a great job. Very polite and friendly!! Thank u!!

Paid $1–200Reasonable priceA/C system maintenance
Raymond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Matthew & Isaiah were here to do checkup on air conditioner. They said everything was good changed batteries in our thermostats which is highly appreciated. They are both very friendly, efficient workers. Highly recommend Rousculp's if u need a great company. Thank you Ray & Darlene Fagan

Paid $100–200Great priceHVAC system maintenanceA/C system maintenance
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The service tech was on time and very courteous.

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenance
MARY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

MY HUSBAND SAID HE DID A GREAT JOB AND FOUND THE PROBLEM AND WAS ABLE TO FIX IT. WE ARE BOTH VERY HAPPY WITH THE SERVICE. THANKS

Reasonable priceA/C system maintenance
tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time and very thorough and friendly

Paid $1–100Reasonable priceA/C system maintenance
RonLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

John arrived in a very timely manner, he was very professional and HONEST in doing his inspection and evaluation. Next time I need service I will request him to come out. This was actually done as a second opinion, being that I had a competitor out previously, that "found a lot defects", in my current furnace,…

Paid $200–300Reasonable priceA/C system maintenance
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matthew and Issac tuned up our air conditioner. Did a very thorough job. Will definitely use them for all our heating and air conditioning needs.

Paid $1–100Great priceA/C system maintenance
CurtisLocal Guide · 215 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jeff was friendly and helpful. He was more than receptive when I asked a question or two.

Paid $1–100Great priceA/C system maintenance
Reynaldo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John was well informed and gave good advice on new units

A/C system maintenance
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Tech was very knowledgeable, explained everything to me and was very courteous.

A/C system maintenance
AnthonyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our technician John was very efficient and effective at finding the problem with our air conditioning unit. He was able to troubleshoot the issues and initiate the necessary repairs. The response time was short and cost was very competitive. Excellent company...Excellent Team!!

Reasonable priceA/C system maintenance
Guillermo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very satisfied. Todd was very informative and courteous while doing the installation and follow up. Will recommend for future reference.

Great priceHVAC system maintenanceA/C system maintenance
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

John did a great job very professional.

Paid $1–100Great priceA/C system maintenance
PeteLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

John was great. Came in here checked out the whole system. Cleaned it. Explained everything he was doing. Nice guy. Great company

Paid $1–100Great priceHVAC system maintenanceA/C system maintenance
Chryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got here same day. Great service as always

A/C system maintenanceA/C system repair
Len4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

First Class group

A/C system maintenance
Jordan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Todd came out and went above and beyond. He is a great guy, and i would not look anywhere else but Rousculps for any HVAC needs! Helped my Family and I out with top of the line service, and even went above and beyond. He is an amazing guy. Has a lot of experience and is very helpful. Helped me at midnight on a…

Paid $1,000+Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
JOHN7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great to deal with. Always congenial and expert work done.

A/C system maintenanceService not listed
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great people, great service. Always taking the time to answer my questions. Glad to have them in my corner.

Customer photo from Jack's review
Paid $100–200Great priceA/C system maintenance
ZeeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I called this morning and Todd and Jeff came out 3 hours later. Todd and Jeff are very professional at what they do. Will not hesitate to call them again! For all of my needs with HVAC in the future i will call Rousculp's heating and Cooling Update 12/31/24 Todd came out today and I am more than happy with service…

A/C system maintenance+ Punctuality+ Quality+ Professionalism
ElaineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Would recommend Rousculps to anyone in need of installation or service. Have been using them since 2015. Service technician Jeff has been excellent with his service & professionalism. John was very pleasant and professional. He alerted me to change to a different filter for my furnace. The one I have been using is…

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
StephanieR1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the sense of urgency that Rousculp’s took to resolve my AC issue. I found Jeff to be professional, knowledgeable and very personable. He came to my home, quickly assessed my situation and provided me pricing up front before he began working. I’m sure Jeff fixes AC units daily but he made me feel as if I…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff has been our regular service tech for many years. He's always friendly, courteous, thorough and knowledgeable in all his work for us.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roseculps service is the most professional I deal with. From the technicians to the phone operators straight to the owners, they are an amazing group who all do fantastic service and a professional job.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always very professional, easy to work with, knowledgeable and fair prices. We have been using the maintenance service for 5 years.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality

Show more a/c system maintenance reviews (13 more) →

Price

$161-29% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance72$37–$264
A/C system maintenance52$39–$318
Heating system repair37$78–$745
Heating system maintenance37$37–$317
Heating system installation22$1.4k–$2.8k
Installation14—
A/C system repair14$216–$611
Install AC12$1.6k–$3.2k

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