Experts Reviews · Company report
Rousculp's Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Rousculp's Heating and Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 418 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rousculp's Heating and Cooling is better than 99% of boiler installers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rousculp's Heating and Cooling is better than 99% of boiler installers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rousculp's Heating and Cooling is better than 58% of boiler installers.C
58

Reviews for your job

Customers hired Rousculp's Heating and Cooling for 8 kinds of job.

Rousculp's Heating and Cooling for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Heating system installation” · showing 20

Clayton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

What a fantastic experience. Communicated well, worked efficiently, and left the work area clean.

Reasonable priceHeating system installationInstall AC
Keith11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very friendly and knowledgeable. Called and they came out next day. Very trustworthy. Needing a new unit and I wouldn’t trust anyone else to do the job

Paid $2,000+Reasonable priceA/C system repairInstallationHeating system installation
SallyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Owner and staff went the extra mile to answer my questions. They were very efficient.

Heating system installation+ Professionalism
AndrewLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been a customer of Rousculp’s for over 20 years, since 2005 and will continue to be a customer. They always do great work and have been extremely responsive when I’ve called with emergencies. I had them replace my furnace and air conditioner in November 2022 and have been happy with the new equipment and clean…

Paid $2,000+Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
R7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very professional from the first visit with Todd telling us it was bad and needed replacement from everyone involved in the process from finance to install the team Juan and and John was great the lady who helped with the paperwork is awesome I just can't remember her name sorry, highly recommend them EDIT..three…

Great priceInstallationHeating system installation
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Quick, friendly and quality service. Todd was so helpful, talked me through what was needed & what was wrong with my A/C unit. Very reasonable and came out for a service call 1st thing Saturday morning!

Paid $1,000+Reasonable priceHeating system installationThermostat repairInstall AC
Fernando5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Todd arrived earlier than scheduled and when he did arrive, he diagnosed my issue explained everything to myself and my wife very patiently and calmly give us a quote for a new heater and a quote was great. We will be using him to get our new heater

Paid $1,000+Great priceInstallationHeating system installation
TimothyLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Todd was great to work with as usual. John is very knowledgeable. Answered all my questions. He did a great job installing the new furnace. We also needed the dryer vent cleaned. John and Matt did a great job. I have used Rousculps heating and cooling for many years. I highly recommend them.

Paid $1,000+Great priceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They replaced my furnace. They are fair, honest, show up early. Highly recommend!

Reasonable priceHeating system installation
AnnLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Top notch service and installation at a decent cost! My old furnace and thermostat needed to be replaced. Honest and reliable customer service with professional installation. Highly recommend!

Heating system maintenanceHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
Mll4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As always, Todd went above and beyond! Absolutely love my new garage heater!

Customer photo from Mll's review
Heating system installation
Patty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our furnace went out and I did not know who to call. I looked up heating and cooling near me. I called one other company before I called Rousculps. They had an answering service and were not ready available. No air and the temps were high 80’s. I needed to talk to someone asap. So I tried the next company on the…

Paid $1,000+Reasonable priceHeating system installationInstall AC
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Todd, the owner, scheduled the replacement of both of our furnaces. Jeff and Juan assisted with the installations. They finished both furnaces in two days including 5 inch filter systems in each furnace during very cold weather. Both furnaces are very quiet and the work area was kept very clean. All this was done…

Heating system installation
AprilLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnny and these guys are wonderful! Thank you for keeping us warm!

Heating system installationHeating system repair
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best company I have ever worked with. Fast response, when technician installed parts and then said we would have to replace. The original came back to double check if he could get to work. The next day then did installation. Such a great company I would and will recommend them. I will certainly use them if the need arises. And for annual checks.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Krista4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rousculp's team was incredibly friendly, diligent, and timely. They explained everything clearly and were able to get us our new heater quickly.

Heating system installation+ Responsiveness+ Punctuality+ Quality
RosieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We called about 3 PM on Thursday, and they were able to fit us into their Friday schedule. Both Jeff and his co-worker, Ross, were very helpful and courteous. They went above and beyond to repair our broken furnace until a new one can be installed next week. So very grateful to have had such a positive experience!

Heating system maintenanceHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called for a repair at 3:45 pm on the Wednesday before Thanksgiving. Rousculps was at my house and identified the problem by 415 pm the same day! They provide a quote to replacing my 31 year old furnace. They came back on Fridays morning to preform the job! Quick, quality, professional and reasonably price! I…

Heating system installation+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 200 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They helped when my furnace died and got it up and running until I could get the money to replace it. And then they were even more understanding and I will definitely be using them for all my hvac needs!

Heating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've used Rousculps several times. The first time was a few years ago in the middle of winter when my furnace went out and I had to get a whole new system. Todd and his guys were great! They came out the same day and checked us out and I got a new unit the next day. Recently I've had air conditioning issues. I…

A/C system maintenanceHeating system installationThermostat repair+ Responsiveness+ Quality+ Professionalism

Show more heating system installation reviews (3 more) →

Price

$161-29% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance72$37–$264
A/C system maintenance52$39–$318
Heating system repair37$78–$745
Heating system maintenance37$37–$317
Heating system installation22$1.4k–$2.8k
Installation14—
A/C system repair14$216–$611
Install AC12$1.6k–$3.2k

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