Experts Reviews · Company report
Rousculp's Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Rousculp's Heating and Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 418 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rousculp's Heating and Cooling is better than 99% of boiler installers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rousculp's Heating and Cooling is better than 99% of boiler installers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rousculp's Heating and Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rousculp's Heating and Cooling is better than 58% of boiler installers.C
58

Reviews for your job

Customers hired Rousculp's Heating and Cooling for 8 kinds of job.

Rousculp's Heating and Cooling for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$317
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Heating system maintenance” · showing 20

RuthLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Matthew and his partner were very efficient.

Paid $1–100Great priceHeating system repairHeating system maintenance
AndyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We have been using Rousculp's for 20 years or more. I appreciate Todd's no nonsense approach to his business. In all of those years, I've never had any problems with their work. They have done everything from basic maintenance to installing a new furnace and a/c unit. Every job is handled with the same…

HVAC system maintenanceA/C system maintenanceHeating system maintenance
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My AC went out on a Friday night. Called Rousculps early Saturday morning and Jeff was here fixing it an hour later. Excellent thorough work as usual. Highly recommend Rousculps. 4/28/2025 We just had our AC tune up today. This is the second time John did our service. Did the furnace tune up last fall. I am…

Reasonable priceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
AndrewLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been a customer of Rousculp’s for over 20 years, since 2005 and will continue to be a customer. They always do great work and have been extremely responsive when I’ve called with emergencies. I had them replace my furnace and air conditioner in November 2022 and have been happy with the new equipment and clean…

Paid $2,000+Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend Rousculp's Heating & Cooling! John came out to look at the sensor on our furnace and he was great. Very knowledgeable and personable and so helpful. Not only did he fix what was wrong but he also clearly explained the issue and gave me things I can easily do to ensure it won't happen again. He also…

Paid $200–300Great priceHeating system maintenance
JaymeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

John is always professional and on time.

Paid $1–100Great priceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The installers Juan and Ross did an amazing job. They put down a runner as not to hurt the floor. Very clean and neat installation. Guys are great! Thank you. John came out to Check the Air Conditioner unit today May 6 to inspect it. Very nice tech. Very professional and thorough. Was very impressed with the service…

Paid $1–100Great priceHeating system repairHeating system maintenance
Jackie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We are VERY satisfied with the service of Rousculp's Heating and Cooling C ompany. John, our service technician, repaired our furnace and air conditioner. Excellent service! Thank you.

Paid $1–100Reasonable priceHeating system repairHeating system maintenance+ Value
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly Recommend Rousculp’s Heating and Cooling. Everything about my experience was positive. My appointment was easy to schedule and the receptionist was friendly and informative. Communication prior to my appointment was great. I received a text with a photo of my technician and his location so I knew when he’d…

Paid $1–100Reasonable priceHeating system maintenance
TimothyLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Todd was great to work with as usual. John is very knowledgeable. Answered all my questions. He did a great job installing the new furnace. We also needed the dryer vent cleaned. John and Matt did a great job. I have used Rousculps heating and cooling for many years. I highly recommend them.

Paid $1,000+Great priceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have done business with Todd and his company for several years, and they are always highly professional and friendly. John again did a thorough and professional job today.

HVAC system maintenanceHeating system maintenance
AnnLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Top notch service and installation at a decent cost! My old furnace and thermostat needed to be replaced. Honest and reliable customer service with professional installation. Highly recommend!

Heating system maintenanceHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love Rousculp's! They have been so fast and reliable through and through. A very reputable company, highly recommend!

Paid $300–400Great priceHeating system repairHeating system maintenance
Tod2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service was fast and efficient. John, our servicer, was friendly and answered our few questions.

Paid $1–100Reasonable priceHeating system maintenance
con95B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rep was very respectful and efficient, great job

Heating system maintenance+ Punctuality+ Quality+ Professionalism
ElaineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Would recommend Rousculps to anyone in need of installation or service. Have been using them since 2015. Service technician Jeff has been excellent with his service & professionalism. John was very pleasant and professional. He alerted me to change to a different filter for my furnace. The one I have been using is…

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roseculps service is the most professional I deal with. From the technicians to the phone operators straight to the owners, they are an amazing group who all do fantastic service and a professional job.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always very professional, easy to work with, knowledgeable and fair prices. We have been using the maintenance service for 5 years.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Robert13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been using Todd & crew since I moved to Plainfield 5 years ago. Rousculp’s is the most honest and reliable HVAC company you will find in the Plainfield/Joliet area. Thanks for the great service Todd.

Heating system maintenanceInstall ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
RosieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We called about 3 PM on Thursday, and they were able to fit us into their Friday schedule. Both Jeff and his co-worker, Ross, were very helpful and courteous. They went above and beyond to repair our broken furnace until a new one can be installed next week. So very grateful to have had such a positive experience!

Heating system maintenanceHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality

Show more heating system maintenance reviews (17 more) →

Price

$161-29% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance72$37–$264
A/C system maintenance52$39–$318
Heating system repair37$78–$745
Heating system maintenance37$37–$317
Heating system installation22$1.4k–$2.8k
Installation14—
A/C system repair14$216–$611
Install AC12$1.6k–$3.2k

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