Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Rouz Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%91+23.7Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Rouz Hair Salon

Galveston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.9★ from 60 Google reviews

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Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rouz Hair Salon is better than 93% of hair salons.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rouz Hair Salon is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rouz Hair Salon is better than 99% of hair salons.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rouz Hair Salon is better than 93% of hair salons.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rouz Hair Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rouz Hair Salon is better than —% of hair salons.–
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Reviews for your job

Customers hired Rouz Hair Salon for 3 kinds of job.

Rouz Hair Salon for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 82

All 14 Google reviews tagged “Hairstyling”

MicheleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rose is now my new best friend. Love her and the fabulous hair cut I got. Highly recommend this place.

Paid $40–60HaircutHairstyling
Suzy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Extremely good pixie cut!!!

HaircutHairstyling
Sherry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was ready to try a new hairstyle and a new stylist. I read Rouz’ reviews and decided to get an appt with her. I asked her to give me a style that she thought would work with my hair, and she did a great job. She’s very talented, has reasonable prices and is a super nice person, to boot! I highly recommend her!

HaircutHairstylingService not listed
One2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rouz is amazing! I was looking for someone who could handle big curly hair and refresh my color. She did a great job and an amazing blowout which anyone with curly hair knows, not everyone can tame it well. Highly recommended. She makes you feel very welcome and is very knowledgeable. If you are looking for a hair…

Customer photo from One's reviewCustomer photo from One's review
HaircutHairstylingService not listed
ValerieLocal Guide · 230 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rouz was fabulous. Even though I live in Galveston, I was still driving to the Heights to see my stylist. After 6 yrs of that, I decided I needed to find someone local. I had seen a few folks recommend her online, so I took a leap of faith. She was personable, professional, and welcomed me like I was coming into her…

Customer photo from Valerie's review
Paid $100–120HaircutHairstylingService not listed
DanielleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I cannot begin to explain how blessed I am to have found Rouz. She gave me sincere advice, listened to what I wanted and gave me exactly what I asked for. She genuinely cares for people and her personality shows it. She is amazing with bleach. I’ve never had ANYONE bleach my hair without having to tone it and she…

Customer photo from Danielle's review
Paid $80–100HaircutShampoo & conditioningHairstyling
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rouz is the best on the island. She listens and respects her customers. She will give you the cut you want. She also advises folks not to do certain treatments that would damage or harm their hair--even if this means she doesn't makes as much money. She's honest, hardworking, always friendly and never disappoints.

HairstylingHaircut
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rouz is great! She is extremely knowledgeable and friendly. She is a fabulous colorist and stylist. I am always pleased when she does my hair, and proud of the results.

HairstylingHaircut
Leslie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been using Rouz’s services for over a decade. She’s the best possible person and her hair styling and coloring skills cannot be equaled on the Island or even in Houston. Her prices are very reasonable and she is the bright spot on my day when I see her. Try Rouz Hair Salon! Support our local businesses!

Hair extensionsHairstylingHaircut+ Cleanliness+ Quality+ Professionalism
Jon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Found this place on line, Called to make appointment and they were very professional on the phone. My hair specialist Rouz was fantastic. She gave my ideas of what would be best for my hair. She treats all her clients professionally and has a kind heart. I would not have an issue recommending this salon and Ms. Rouz to anyone.

Hairstyling+ Punctuality+ Cleanliness+ Quality
LoriLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

She was very professional and knew just what I wanted and done a great job!!! Love the cut and style she gave me!!!

Hairstyling+ Professionalism
CarlaLocal Guide · 238 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very hard for me to find a good hair stylist, but Rouz it truly talented. My hair is very curly and hard to manage but she manages it very well with ease. I would definitely recommend her to anyone in need of a quick fix, color, cut or treatment.

Hairstyling+ Punctuality+ Cleanliness+ Quality
MaddieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $60–80HaircutHairstyling
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HairstylingHaircut+ Punctuality+ Cleanliness+ Quality

Price

$43-26% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut21$27–$53
Hairstyling14$27–$66
Shampoo & conditioning2$35–$133

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