Experts Reviews · Company report
Rove Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Momentum penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Rove Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #197Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 726 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rove Pest Control is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rove Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rove Pest Control is better than 91% of wildlife removal services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rove Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rove Pest Control is better than 79% of wildlife removal services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rove Pest Control is better than 99% of wildlife removal services.A
99

Reviews for your job

Customers hired Rove Pest Control for 8 kinds of job.

Rove Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 150

All 14 Google reviews tagged “Flea & mite extermination”

John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and knowledgeable along with being personable and just asking me of my concerns and questions. very business like and I did appreciate his honesty I will see how their system works they did for get to do one thing but they are a phone call away. :::::: 2nd review: Well the one thing they did…

Hornet & wasp exterminationRodent exterminationTermite inspection+ Value
appoline19340Local Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job, quick and efficient

Flea & mite exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Rod4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service , came out within the week of setting up an appointment and took care of the problem that Noone else could , did a thorough follow-up a week later with great results . I would highly recommend

Bug & insect exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Kirankumar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Butler showed up on time and did a very good job, he is very professional and covered all the perimeters. This is the best service we received.

Flea & mite exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
Jason11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rove Pest control is fantastic. I’ve been a customer for the past 4 years. They are always prompt and professional. Last year I had a yellow jacket issue and they immediately came out and worked on the issue for me free of charge. Today(6/22/21) the technicians asked if I had any specific concerns and they…

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike is the rep that normally services our property, and always takes the time to understand where we are having issues with pests, and comes up with a plan with us as to how to treat/handle. He always is aware of the fact that we have a pet, and to insure we know to keep them away from treated areas for a while,…

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
McKay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service! They treated the entire yard, unlike the bigger companies. I haven’t seen a single bug since their treatment. Highly recommend! I haven’t dealt with my carpenter ants either.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MonaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Butler was very pleasant and professional! He answered all my questions patiently.

Bee exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Professionalism
KyleLocal Guide · 178 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Patrick was very friendly and professional. He explained what he was going to do and asked where my problem areas were. So far my ant problem seems to have lessened.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Professionalism
Allen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ed and Diedra were great. They were both professional and very friendly. They were able to come earlier than expected. They were able to address our unexpected wasp issue during the visit.

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gabrielle was very professional and thorough. I felt he went above and beyond. Great job.

Flea & mite extermination
Felisa5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Ravinder14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Punctuality+ Professionalism+ Value
Tricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Price

$110+1% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination75$58–$139
Ant extermination54$79–$246
Rodent extermination54$81–$323
General pest inspection53$63–$128
Hornet & wasp extermination38$81–$214
Bee extermination33$181–$371
Bug & insect extermination20$71–$136
Flea & mite extermination14$86–$323

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