Experts Reviews · Company report
Rove Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Momentum penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Rove Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #197Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 726 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rove Pest Control is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rove Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rove Pest Control is better than 91% of wildlife removal services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rove Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rove Pest Control is better than 79% of wildlife removal services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rove Pest Control is better than 99% of wildlife removal services.A
99

Reviews for your job

Customers hired Rove Pest Control for 8 kinds of job.

Rove Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#131 / 215
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 53 Google reviews tagged “General pest inspection”

JohnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job as always, No pests. Thanks

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Ashton12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

They’ve sprayed several times over the past 3 months and am still seeing significant insects. Not sure it’s worth the price vs spraying yourself.

Paid $140–160OverpricedHome inspectionSpider exterminationGeneral pest inspection
ConMTS8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Blayza always does a great job of cleaning, checking and spraying our home for pests. He’s always so friendly and eager to answer and take care of any concerns we might have. Thanks Blayza!

General pest inspection+ Responsiveness+ Quality+ Professionalism
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Blayza was polite and very thorough. He happily did the extras and even asked if I wanted the garage done. I am glad I made the move to Rove!

Reasonable priceSpider exterminationGeneral pest inspection
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always so friendly and personable ! I Highly recommend!

Home inspectionHornet & wasp exterminationGeneral pest inspection
JerryLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good, on time service,. They tend to your pest needs, techs are friendly and informative.

Rodent exterminationGeneral pest inspection
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good, efficient service.

General pest inspection+ Quality+ Professionalism+ Value
Dinah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was professional performed the work well. He was professional and courteous. Great service.

Rodent exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
GeoffreyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rove serviced our house this morning. Friendly, professional and took care of business for all of our concerns. I will always recommend using Rove.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Leonard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and responsible.

General pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
JackieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We spotted some ants and called Rove. Since we are on a maintenance service with us, they were able to get someone out today right away to take care of it and explained what he was doing. Blayza was professional and friendly. Highly recommend!

General pest inspection+ Professionalism
Jeri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michael was very helpful did the whole house and out side check all my mouse trap in house and garage and replaced very friendly and helpful

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Renee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Paul was very responsive to our concerns and went above and beyond to address them. Excellent experience.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Erica12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service!

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JB our technician was excellent. Called me same day after making an online request. Made an appointment immediately and was on time. Gave me a professional and on the spot quote, which I approved immediately and the service began right then. What a great experience, thank you again would recommend to anyone.

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Pearl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service. Showed interest in my problem. Asked questions and gave advice

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
MaddieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JB is very knowledgeable and is the very best! I’m extremely happy with our service.

General pest inspection+ Responsiveness+ Quality+ Professionalism
Natasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always kind and easygoing in the home, yet thorough and competent. Always a quick nice exchange, even considering their reason for visiting. They have been coming for a few years for maintenance and prevention. We love the entire team, Mom and I.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would like everyone to know about Jason. He is our service guy for Rove. He goes beyond his duties regarding his job. We had a ice storm this week and I fell trying to get the garbage can out. The next day Jason came to set traps and I asked Him if he would bring the can in for me because I was afraid of…

General pest inspection+ Quality
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

JB did a great job and was very thorough

Bug & insect exterminationGeneral pest inspection+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The other day I noticed a large amount of dead flying ants in my basements. I called Rove and JB came out to do an inspection. JB was able to quickly determine what/where he thought the problem was and ended up applying some pesticide around the exterior of the house, along the windows, and in each corner of every…

General pest inspection+ Responsiveness+ Punctuality+ Quality
Rabih2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is our 1st time using Rove for pest control. They were referred by a friend who spoke highly of them. Our service representative JB was punctual, knowledgeable and professional. He pleasantly explained everything he was going to do. I walked around the house with him while he was applying the chemicals.…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Fabio11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been using this service for almost a year now and I am very satisfied with the results. Especially when technician Chris Morrow comes in he is always impeccable, very polite and extremely helpful.

General pest inspection
MilanaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always professional, always kind, always helpful. We love Rove!

General pest inspection+ Responsiveness+ Punctuality+ Quality
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike, did a great job taking care of our house and has proven to be extremely thorough and professional. This is a great company!!!

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Professionalism
PhilLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Chris was an outstanding technician and he handled our wasp issue with amazing speed and skill.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Ginny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have two homes and I was at My home in Florida. Rove never called and did not email me or let me know they were coming. This is the third time they’ve done this. They are expensive and I’m VERy disappointed in their service I will cancel them as soon as I can. I’m done!

Home inspectionGeneral pest inspection
Loren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Patrick Stephens is an excellent technician. He’s very thorough and professional.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Professionalism
FLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great. professional and on time.

General pest inspection
LaToya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

JB the service manager and Mike our tech were AHmazing today. This is our first fall/winter in our new home and Mike was unable to check our attic for pest BUT he called JB and he was here within the hour. He checked all 3 areas for us and made sure we were all set for the winter. Not only did he provide…

Bee exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

.Mike's attention to detail is impeccable.

Ant exterminationBee exterminationHornet & wasp extermination
AmyLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had Mike out recently. It was a first service, so we will see with regard to how well it worked, but very pleased with Mike. He was on time, professional, thorough, answered all my questions and handled my concerns.

General pest inspectionSpider extermination+ Punctuality+ Professionalism+ Value
Dylan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rove was very responsive to our situation. Our technician, Pat, listened closely to our situation - and thoroughly explained what he planned to do to address our issues. I walked away with confidence that our situation is being addressed.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
AmyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Deirdre Was great! She treated every area I asked for and was very nice and personable! Rove Pest is the best to work with, great prices too!

Bee exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have an ongoing package and very pleased so far with the service. Mike did a great job on the interior of my home as well!

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kirankumar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Butler showed up on time and did a very good job, he is very professional and covered all the perimeters. This is the best service we received.

Flea & mite exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
Becki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Rove for 4 yrs now. The service is great and professional. Anytime we call for additional service, they come out quickly. By keeping up their service on the outside of our house, we feel that contributes to hardly any spiders or bugs in our house (including our basement). We highly recommend Rove to care for your home and property.

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike is the rep that normally services our property, and always takes the time to understand where we are having issues with pests, and comes up with a plan with us as to how to treat/handle. He always is aware of the fact that we have a pet, and to insure we know to keep them away from treated areas for a while,…

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
McKay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service! They treated the entire yard, unlike the bigger companies. I haven’t seen a single bug since their treatment. Highly recommend! I haven’t dealt with my carpenter ants either.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Truc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Deirdre and Alex came to our house and let us know that they were about to spray for ants, bees etc.. They ask if we had any questions and were really professional presenting themselves. They cleaned up all our spider webs and spray for bees and Lady bugs which my wife cannot stand. I ask if they could spray my…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Professionalism
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bryce was fantastic. Would definitely recommend. Get that man a raise.

General pest inspection+ Value
Erick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Customer service oriented

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gabriel was on time, professional, and very nice! Highly recommend!

General pest inspectionSpider extermination+ Punctuality+ Quality+ Professionalism
ArthurLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had absolutely the best service today! Gabriel treated my home and was both professional and personable. Definitely a great reflection of the company to where I'm looking forward to the next visit. Many thanks!

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
cheech23691 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection
Aaron11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationBug & insect exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
Zakia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Quality+ Professionalism
Tricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Damion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationCockroach exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
Kiernan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$110+1% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination75$58–$139
Ant extermination54$79–$246
Rodent extermination54$81–$323
General pest inspection53$63–$128
Hornet & wasp extermination38$81–$214
Bee extermination33$181–$371
Bug & insect extermination20$71–$136
Flea & mite extermination14$86–$323

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