Experts Reviews · Company report
Rove Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Momentum penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Rove Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #197Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 726 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rove Pest Control is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rove Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rove Pest Control is better than 91% of wildlife removal services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rove Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rove Pest Control is better than 79% of wildlife removal services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rove Pest Control is better than 99% of wildlife removal services.A
99

Reviews for your job

Customers hired Rove Pest Control for 8 kinds of job.

Rove Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#124 / 195
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Hornet & wasp extermination” · showing 20

Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Each time somebody came out, they were very pleasant quick they always called or texted first just a very good company

Paid $20–40Great priceHornet & wasp extermination
DodyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler was super great. Very informative.

Paid $60–80Great priceHornet & wasp extermination
JosiahLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Blayza Mueller is the best. He has come to my home over the last year and a half and has always been professional and helpful. He answers all the questions quickly and is enthusiastic to help. I highly recommend rove pest control with great employees like Blayza working here.

Great priceHornet & wasp extermination
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always so friendly and personable ! I Highly recommend!

Home inspectionHornet & wasp exterminationGeneral pest inspection
GeoffreyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rove serviced our house this morning. Friendly, professional and took care of business for all of our concerns. I will always recommend using Rove.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Kat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Hello I can’t really rate the service as we weren’t home at the time. I checked my cameras and did not see him providing service. I have a gate on the upper deck and usually when we are serviced it is taken down this time it wasn’t moved Changed review to 5 star as Rove made a return visit and addressed my concerns Thank you!

Hornet & wasp exterminationBee extermination+ Punctuality+ Professionalism
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and knowledgeable along with being personable and just asking me of my concerns and questions. very business like and I did appreciate his honesty I will see how their system works they did for get to do one thing but they are a phone call away. :::::: 2nd review: Well the one thing they did…

Hornet & wasp exterminationRodent exterminationTermite inspection+ Value
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JB our technician was excellent. Called me same day after making an online request. Made an appointment immediately and was on time. Gave me a professional and on the spot quote, which I approved immediately and the service began right then. What a great experience, thank you again would recommend to anyone.

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Rabih2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is our 1st time using Rove for pest control. They were referred by a friend who spoke highly of them. Our service representative JB was punctual, knowledgeable and professional. He pleasantly explained everything he was going to do. I walked around the house with him while he was applying the chemicals.…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
PhilLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Chris was an outstanding technician and he handled our wasp issue with amazing speed and skill.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

.Mike's attention to detail is impeccable.

Ant exterminationBee exterminationHornet & wasp extermination
Kirankumar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Butler showed up on time and did a very good job, he is very professional and covered all the perimeters. This is the best service we received.

Flea & mite exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
Carl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

The technician did not spray the nest before removing it, he cut it down then took the nest to the street in front of our house and ran it over with his truck, within two days the hornets were rebuilding the nest. So i had to spray the nest myself to kill the hornets and eliminate them. Was not satisfied with his process.

Hornet & wasp extermination
Robin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed help on short notice. Rove made time for me in their schedule and the Service Manager himself came out to tackle a difficult removal. I didn't think it could be done and that's what I expected to hear, but instead he grinned, said he enjoys a challenge, and went at it. He did it, too! Then he went all…

Hornet & wasp extermination
ChristopherLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike and the crew were awesome and always do a great job keeping the bugs away. We used to have a spider problem and now they’re gone!

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks Mike for your attention to detail!

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Barbara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The service is very responsive to client issues. Patrick did a very good job addressing my concerns.

Ant exterminationBee exterminationHornet & wasp extermination+ Punctuality+ Quality
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike is the rep that normally services our property, and always takes the time to understand where we are having issues with pests, and comes up with a plan with us as to how to treat/handle. He always is aware of the fact that we have a pet, and to insure we know to keep them away from treated areas for a while,…

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
McKay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service! They treated the entire yard, unlike the bigger companies. I haven’t seen a single bug since their treatment. Highly recommend! I haven’t dealt with my carpenter ants either.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MonaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Butler was very pleasant and professional! He answered all my questions patiently.

Bee exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Professionalism

Show more hornet & wasp extermination reviews (18 more) →

Price

$110+1% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination75$58–$139
Ant extermination54$79–$246
Rodent extermination54$81–$323
General pest inspection53$63–$128
Hornet & wasp extermination38$81–$214
Bee extermination33$181–$371
Bug & insect extermination20$71–$136
Flea & mite extermination14$86–$323

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