Experts Reviews · Company report
Rove Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Momentum penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Rove Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #197Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 726 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rove Pest Control is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rove Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rove Pest Control is better than 91% of wildlife removal services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rove Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rove Pest Control is better than 79% of wildlife removal services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rove Pest Control is better than 99% of wildlife removal services.A
99

Reviews for your job

Customers hired Rove Pest Control for 8 kinds of job.

Rove Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#95 / 230
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Rodent extermination”

Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Did a good job!

Paid $200+Reasonable priceRodent extermination
Alice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Was dirt on front porch from the rodent box. Please brush or sweep excess dirt or debris next time. Thank you!

Rodent extermination
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Too few door knocks. I move slow with a walker. When I got to door no one and no truck to be seen. We thought you were to spray inside??? Maybe you should knock when you first arrive. (Others do) There was no tag/note on door to even know you were here.

Not sureRodent extermination
JerryLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good, on time service,. They tend to your pest needs, techs are friendly and informative.

Rodent exterminationGeneral pest inspection
Dinah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was professional performed the work well. He was professional and courteous. Great service.

Rodent exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Richard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick did a FANTASTIC job 🌟🌟🌟🌟🌟

Rodent extermination+ Professionalism
GeoffreyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rove serviced our house this morning. Friendly, professional and took care of business for all of our concerns. I will always recommend using Rove.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and knowledgeable along with being personable and just asking me of my concerns and questions. very business like and I did appreciate his honesty I will see how their system works they did for get to do one thing but they are a phone call away. :::::: 2nd review: Well the one thing they did…

Hornet & wasp exterminationRodent exterminationTermite inspection+ Value
Jeri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michael was very helpful did the whole house and out side check all my mouse trap in house and garage and replaced very friendly and helpful

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rove pest control is great to work with. They are always timely, polite and responsive. Today Paul was out to service our house and he did a great job! Thanks Paul!

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Erica12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service!

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
SunshineLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mice were getting in my home.They found holes plugged the holes put bait outside home and inside.. I never saw them personally but evidence of their present. 6 months and I believe they came out every two months.. I have not seen a sign of them since.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Rod4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service , came out within the week of setting up an appointment and took care of the problem that Noone else could , did a thorough follow-up a week later with great results . I would highly recommend

Bug & insect exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike, did a great job taking care of our house and has proven to be extremely thorough and professional. This is a great company!!!

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Professionalism
AngelaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I was happy that Rove pest went the extra mile to help with my field mice issue. JB came and did inspection and discovered a crack in my foundation under my deck. He kept his word and came back to check even during the inclement weather and very tight space under my deck. I hope that was their entry point because now it is sealed thanks to JB!

Rodent extermination+ Responsiveness
LaToya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

JB the service manager and Mike our tech were AHmazing today. This is our first fall/winter in our new home and Mike was unable to check our attic for pest BUT he called JB and he was here within the hour. He checked all 3 areas for us and made sure we were all set for the winter. Not only did he provide…

Bee exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

.Mike's attention to detail is impeccable.

Ant exterminationBee exterminationHornet & wasp extermination
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike has been servicing our house regularly. He always does a great job taking care of the inside and outside of the house spraying to keep pests away and brushing away spider webs on the exterior of our home.

Ant exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
GREG2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Mike arrived on time and provided excellent service. He was very thorough both inside the house and outside. He was very polite and concerned, and a valuable asset to Rove. Thanks Mike!

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tyler went above and beyond the call of duty and we really appreciated his help.

Ant exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
LisaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have an ongoing package and very pleased so far with the service. Mike did a great job on the interior of my home as well!

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ChristopherLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike and the crew were awesome and always do a great job keeping the bugs away. We used to have a spider problem and now they’re gone!

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks Mike for your attention to detail!

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Liz9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael has come out to my house about 5 times now and he is always kind and professional. In addition to being a pleasant human, Michael has completely solved our pest problem. We have no more rats or roaches. I'm really happy with this company and with Michael.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
McKay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service! They treated the entire yard, unlike the bigger companies. I haven’t seen a single bug since their treatment. Highly recommend! I haven’t dealt with my carpenter ants either.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MonaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Butler was very pleasant and professional! He answered all my questions patiently.

Bee exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Professionalism
Angela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Rove for several years and have been extremely happy with their service. We had moles and they worked hard to help us get rid of them. Michael B. typically does our service and is always courteous and professional. I highly recommend Rove!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Jen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Rove Pest Control for almost a year now. Mike is always very professional and thorough. It is a great value, and whenever we have something come up in between treatments, we just call and let them know. The office staff is always pleasant and works to get you an appointment as soon as possible for…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 178 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Patrick was very friendly and professional. He explained what he was going to do and asked where my problem areas were. So far my ant problem seems to have lessened.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Professionalism
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

JB has been servicing one of my houses for many years. Today he came out to my second home and was nothing short of fantastic. He was on time, efficient and effective! I truly believe he dealt with the issue and went above and beyond! Thank you JB

Bee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Erick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Customer service oriented

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

JB did an excellent job I’ve had five exterminators at my house JB was more thorough than all of them put together I hope you all can get that Rat out of my Jacuzzi room that’s in my bedroom. Thanks

Rodent extermination+ Punctuality+ Professionalism
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Service is always excellent. Thank you

Rodent extermination+ Responsiveness+ Punctuality+ Quality
AL9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Gabriel was nice and attentive to my questions and concerns.

Rodent exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
Annette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and very friendly staff!

Hornet & wasp exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
C22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Gabriel called when he was on his way and arrived exactly as promised. He was personable and was very knowledgeable. He explained the entire process well, did a thorough inspection of all the entry spots we suspected and set the stations for trapping. We'll know more as to whether the process will work in the next 30 days but his service was terrific.

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
ArthurLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had absolutely the best service today! Gabriel treated my home and was both professional and personable. Definitely a great reflection of the company to where I'm looking forward to the next visit. Many thanks!

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceHome inspectionRodent extermination
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Rodent exterminationTermite inspection
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
cheech23691 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection
Krystal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Rodent exterminationService not listed+ Professionalism
Tarek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
London2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Punctuality+ Quality+ Professionalism
MichelleEdited 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Felisa5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
natty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Professionalism
Tricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Damion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationCockroach exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism

Price

$110+1% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination75$58–$139
Ant extermination54$79–$246
Rodent extermination54$81–$323
General pest inspection53$63–$128
Hornet & wasp extermination38$81–$214
Bee extermination33$181–$371
Bug & insect extermination20$71–$136
Flea & mite extermination14$86–$323

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