Experts Reviews · Company report
Rove Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Momentum penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Rove Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #197Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 726 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rove Pest Control is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rove Pest Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rove Pest Control is better than 91% of wildlife removal services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rove Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rove Pest Control is better than 79% of wildlife removal services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rove Pest Control is better than 99% of wildlife removal services.A
99

Reviews for your job

Customers hired Rove Pest Control for 8 kinds of job.

Rove Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 75 Google reviews tagged “Spider extermination” · showing 40

Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The tech Kyle was very nice and thorough in treating my house!

Great priceSpider exterminationBug & insect exterminationAnt extermination
Ashton12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

They’ve sprayed several times over the past 3 months and am still seeing significant insects. Not sure it’s worth the price vs spraying yourself.

Paid $140–160OverpricedHome inspectionSpider exterminationGeneral pest inspection
Martez6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had an ant issue inside the home. Nick walked in and knew the exact issue and begin to treat immediately. He took care when walking through the home, even starting with a less common area, without me having to ask, due to us being in common area. Thanks Nick.

Great priceHome inspectionSpider exterminationAnt extermination
Nina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience.

Reasonable priceSpider exterminationAnt extermination
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Blayza was polite and very thorough. He happily did the extras and even asked if I wanted the garage done. I am glad I made the move to Rove!

Reasonable priceSpider exterminationGeneral pest inspection
Lori11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always responsive to schedule change requests and arrive within the service window every time. Blayza took care of us today. Very courteous!

Spider extermination+ Responsiveness+ Punctuality+ Quality
Dinah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was professional performed the work well. He was professional and courteous. Great service.

Rodent exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
GeoffreyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rove serviced our house this morning. Friendly, professional and took care of business for all of our concerns. I will always recommend using Rove.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and knowledgeable along with being personable and just asking me of my concerns and questions. very business like and I did appreciate his honesty I will see how their system works they did for get to do one thing but they are a phone call away. :::::: 2nd review: Well the one thing they did…

Hornet & wasp exterminationRodent exterminationTermite inspection+ Value
Jeri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michael was very helpful did the whole house and out side check all my mouse trap in house and garage and replaced very friendly and helpful

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Kelvin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mike is friendly and does a thorough job. He always asks if any specific issues and informs upon completing the service if any issues come up before the next appointment to call.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly and efficient. Service when I am available

Bug & insect exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rove pest control is great to work with. They are always timely, polite and responsive. Today Paul was out to service our house and he did a great job! Thanks Paul!

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Erica12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service!

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
appoline19340Local Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job, quick and efficient

Flea & mite exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Gerald Cobb did an amazing job. I'm so glad you sent a pro! He found the hive and took care of it. Along with the usual preventatives He nailed it. 100% Awesome work! Seems like a great guy as well! Really thankful he was here to solve this for us. - Mike A (with ROVE I stay)

Ant exterminationBee exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always friendly and professional.

Spider extermination+ Professionalism
Rabih2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is our 1st time using Rove for pest control. They were referred by a friend who spoke highly of them. Our service representative JB was punctual, knowledgeable and professional. He pleasantly explained everything he was going to do. I walked around the house with him while he was applying the chemicals.…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike, did a great job taking care of our house and has proven to be extremely thorough and professional. This is a great company!!!

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Professionalism
PhilLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Chris was an outstanding technician and he handled our wasp issue with amazing speed and skill.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Loren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Patrick Stephens is an excellent technician. He’s very thorough and professional.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Professionalism
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jim did a great job!

Bee exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Lisa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

DEIRDRE was great! She was extremely helpful and professional!!

Ant exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
LaToya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

JB the service manager and Mike our tech were AHmazing today. This is our first fall/winter in our new home and Mike was unable to check our attic for pest BUT he called JB and he was here within the hour. He checked all 3 areas for us and made sure we were all set for the winter. Not only did he provide…

Bee exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

.Mike's attention to detail is impeccable.

Ant exterminationBee exterminationHornet & wasp extermination
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike has been servicing our house regularly. He always does a great job taking care of the inside and outside of the house spraying to keep pests away and brushing away spider webs on the exterior of our home.

Ant exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
AmyLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had Mike out recently. It was a first service, so we will see with regard to how well it worked, but very pleased with Mike. He was on time, professional, thorough, answered all my questions and handled my concerns.

General pest inspectionSpider extermination+ Punctuality+ Professionalism+ Value
Dylan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rove was very responsive to our situation. Our technician, Pat, listened closely to our situation - and thoroughly explained what he planned to do to address our issues. I walked away with confidence that our situation is being addressed.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
GREG2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Mike arrived on time and provided excellent service. He was very thorough both inside the house and outside. He was very polite and concerned, and a valuable asset to Rove. Thanks Mike!

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
AmyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Deirdre Was great! She treated every area I asked for and was very nice and personable! Rove Pest is the best to work with, great prices too!

Bee exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Autumn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Both TB and I believe the other Technician was Aaron, were great. Both very friendly and professional. They got here at the start of the time window and worked very quickly. I will definitely use this company again for any further extermination needs. Also the lady that I talked to on the phone I believe her name…

Spider extermination+ Responsiveness+ Punctuality+ Quality
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tyler went above and beyond the call of duty and we really appreciated his help.

Ant exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
LisaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have an ongoing package and very pleased so far with the service. Mike did a great job on the interior of my home as well!

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kirankumar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Butler showed up on time and did a very good job, he is very professional and covered all the perimeters. This is the best service we received.

Flea & mite exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
Jordan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always friendly and professional. Thank you.

Spider extermination+ Responsiveness+ Quality+ Professionalism
Becki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Rove for 4 yrs now. The service is great and professional. Anytime we call for additional service, they come out quickly. By keeping up their service on the outside of our house, we feel that contributes to hardly any spiders or bugs in our house (including our basement). We highly recommend Rove to care for your home and property.

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Jason11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rove Pest control is fantastic. I’ve been a customer for the past 4 years. They are always prompt and professional. Last year I had a yellow jacket issue and they immediately came out and worked on the issue for me free of charge. Today(6/22/21) the technicians asked if I had any specific concerns and they…

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
ChristopherLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike and the crew were awesome and always do a great job keeping the bugs away. We used to have a spider problem and now they’re gone!

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks Mike for your attention to detail!

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've had a technician come out twice now. Friendly staff and they seem to be responsive to our needs.

Ant exterminationSpider extermination+ Responsiveness

Show more spider extermination reviews (35 more) →

Price

$110+1% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination75$58–$139
Ant extermination54$79–$246
Rodent extermination54$81–$323
General pest inspection53$63–$128
Hornet & wasp extermination38$81–$214
Bee extermination33$181–$371
Bug & insect extermination20$71–$136
Flea & mite extermination14$86–$323

Compare with