Experts Reviews · Company report
Royal Deck logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty61−3.9Momentum penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Royal Deck

Bolingbrook, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 64 deck contractors · 4.8★ from 157 Google reviews

Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Deck is better than 76% of deck contractors.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Deck is better than 71% of deck contractors.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Deck is better than 61% of deck contractors.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Deck is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Deck is better than 94% of deck contractors.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Deck is better than 82% of deck contractors.A
82

Reviews for your job

Customers hired Royal Deck for 7 kinds of job.

Royal Deck for deck installation

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Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 15

All 15 Google reviews tagged “Deck installation”

Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our new deck is beautiful! The deck came out better than we thought and exceeds our expectations. Alex was very patient with us in designing the deck, and the construction crew did an outstanding job. The crew worked very hard in a very professional, conscientious and detailed manner. The crew was well organized…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Royal Deck’s team did an amazing job replacing our rear deck and front stairs. We would highly recommend them for professionalism, workmanship, speed and going above and beyond to ensure we were happy. Before and after pictures attached. Big shoutout to Nick and Alex for working with us to brainstorm options to…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Mukund2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent in every sense.

Deck installation
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Royal Deck has just completed demolishing and reconstructing our 20 year old , 500+ ft. deck. From the initial consultation, through quoting, demolition, permit retrieval and construction the process was seamless. Alex gave us a time frame for completion and the project came in ahead of schedule. The crew often…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There are no words that can explain how pleased I am with Alex and crew. We started off with a pretty bad experience from a competitor, so we searched and searched for a company who was capable of doing the work we wanted. From start to finish Alex was patient, professional, so sweet. He brought the showroom van…

Composite decksDeck installation+ Responsiveness+ Punctuality+ Quality
brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was such a pleasure working with Nick and Alex from Royal Deck. They made the process so easy of getting a new Trex Deck. They kept to the schedule that we had put in place and were always responsive. The crew leader Jose was a joy to work with. In comparing other deck companies, Royal Deck's pricing was the…

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was trying to decide whether to sand and stain my deck again or have composite installed. Glad I contacted Royal Deck. The estimator was on time and gave options to convert my deck into a maintenance free space. He also had real samples with him and explained the pros and cons of each. I signed the quote and they…

Composite decksDeck installation+ Responsiveness+ Punctuality+ Quality
Mazharul11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent job and thorough professional

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
C.G.13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick explained well about the various options. Alex is responsive and timely. The deck turned out to be as promised. We won’t hesitate to recommend Royal deck.

Deck installation+ Responsiveness+ Punctuality+ Quality
Sheila12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The deck looks absolutely beautiful! Thank you!

Deck installation+ Responsiveness+ Punctuality+ Quality
Don5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Royal Deck did an outstanding job installing our new composite deck. The workers were professional and worked long hours to complete the job before we went on vacation. Their attention to detail was second to none. Thanks to Alex and his crew for building a beautiful deck. I would highly recommend them.

Composite decksDeck installation+ Responsiveness+ Punctuality+ Quality
Nandagopal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These Guys are 100% trust worthy and they finished what they promised with out compromising the build quality .. Very much happy with their work and Crew

Deck installation
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ROYAL Deck a great job in installing my new deck. I would highly recommend this company. My new deck looks really beautiful.

Deck installation+ Responsiveness+ Quality+ Professionalism
Philip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Royal Deck did an awesome job designing and constructing our composite deck. Because of their backlog of projects they weren't able to start our deck for several months after we contracted with them. However, they were very upfront and honest about the timing, and they basically started almost exactly when they…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
King2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are great value service, I would definitely recommend them and they really deliver the project in the timely manner, last people I used I felt like the work was cheap but with Royal Deck I'm satisfied with the result.

Deck installationDeck repairDeck replacement+ Punctuality+ Quality+ Professionalism

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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