Experts Reviews · Company report
Royal Deck logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty61−3.9Momentum penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Royal Deck

Bolingbrook, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 64 deck contractors · 4.8★ from 157 Google reviews

Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Deck is better than 76% of deck contractors.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Deck is better than 71% of deck contractors.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Deck is better than 61% of deck contractors.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Deck is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Deck is better than 94% of deck contractors.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Deck is better than 82% of deck contractors.A
82

Reviews for your job

Customers hired Royal Deck for 7 kinds of job.

Royal Deck for deck replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10

All 15 Google reviews tagged “Deck replacement”

Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our new deck is beautiful! The deck came out better than we thought and exceeds our expectations. Alex was very patient with us in designing the deck, and the construction crew did an outstanding job. The crew worked very hard in a very professional, conscientious and detailed manner. The crew was well organized…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Niladri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Royal Deck resurfaced my deck this summer. My wooden deck was in bad shape despite being refinished a few years ago. They did a good job setting expectations, delivered as promised and did a great job. I would use them again in a heartbeat. Pictures attached. The gazebo and patio in the pictures weren't part of the project.

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Royal Deck has just completed demolishing and reconstructing our 20 year old , 500+ ft. deck. From the initial consultation, through quoting, demolition, permit retrieval and construction the process was seamless. Alex gave us a time frame for completion and the project came in ahead of schedule. The crew often…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a great experience with Royal Deck and Alex with his team. We made an appointment to meet him in the office to go over options and colors. He took his time in explaining every aspect of the deck building process and assisted us in choosing the appropriate color with our home. His timeline was correct and he…

Composite decksDeck designDeck replacement+ Punctuality+ Quality+ Professionalism
Deive7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is truly a professional group, from salesman, to foreman and crew. They worked under rapidly changing winter weather conditions, but never wavered in their craftsmanship. Great work. Thank you!

Deck replacement+ Responsiveness+ Punctuality+ Quality
brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was such a pleasure working with Nick and Alex from Royal Deck. They made the process so easy of getting a new Trex Deck. They kept to the schedule that we had put in place and were always responsive. The crew leader Jose was a joy to work with. In comparing other deck companies, Royal Deck's pricing was the…

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Royal Deck did an amazing job with our new deck! They were very professional and we really appreciate all of the communication and hard work that went into it! We absolutely love our new deck!

Composite decksDeck replacementPatio decks
Mazharul11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent job and thorough professional

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an amazing job. Communication was great from the beginning and the 2 young men who rebuilt our deck and added trex decking were professional, worked hard and were very attentive to every detail. I would highly recommend using Royal Deck. Nick was great too and explained all the various products which helped me make my selection of materials.

Deck replacement+ Responsiveness+ Punctuality+ Quality
BrianaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Royal Deck was prompt, responsive, professional, courteous and went above and beyond our expectations. It was estimated 3 days to tear down the old deck and install the new but they completed the job in only 2 days! Highly recommend.

Deck replacement+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had been looking for some time to resurface our 5 year wooden deck that our builder had constructed. We have only had Trex decks before, and we had no idea how much work there was to keep them looking good. My neighbor used Royal Deck earlier this summer, and I saw how professional they were and how the…

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex and Nick were great to work with throughout the entire process. The two installers were professional, conscientious, and detail oriented. The final project surpassed my expectation. I highly recommend Royal Deck.

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
madeline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have a large, multi-tiered deck that needed to be resurfaced. The work done included reinforcement in areas of the substructure as needed, replacing the deck surface, steps and all railings, and the addition of a soffit skirting. Royal Deck offered a variety of options to meet my requested needs while staying…

Composite decksDeck repairDeck replacement+ Responsiveness+ Punctuality+ Quality
King2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are great value service, I would definitely recommend them and they really deliver the project in the timely manner, last people I used I felt like the work was cheap but with Royal Deck I'm satisfied with the result.

Deck installationDeck repairDeck replacement+ Punctuality+ Quality+ Professionalism
DenisLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Composite decksDeck designDeck replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with