Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Royal Lashes & Hair Studio 4.9 out of 5 based on 74 reviews, with the owner responding to 99% of feedback. Customers frequently praise the salon for friendly staff, clean environments, and skilled services including haircuts, coloring, perms, and lash treatments. Recurring themes highlight excellent communication, attention to detail, and flexible scheduling, such as same-day appointments or last-minute accommodations. One low-star review noted a visit where the business appeared closed and unresponsive to calls, contrasting with the generally positive experiences described.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
74 Google reviews we collected
Phrases our text analysis found in 60 written reviews
What customers reported paying
Middle half of what 15 customers paid ($30–$91) · gold mark = category median.
How often each topic comes up in the written reviews
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The salon itself also has such a nice, welcoming vibe.”
“Great communication, great service, I will be coming back.”
“Vianey is meticulously dedicated to making each brow, lash, and hair experience a 10/10!”
“Sandra understood my vision so quickly, from the highlights to the color and the haircut.”
“I also really liked that she explained what she was thinking, talked us through the process, and checked in with my dad before making any big changes.”
“She is very reasonable.”
“We honestly didn't know exactly what we wanted, but she took the little direction we gave her and completely transformed his look.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Royal Lashes & Hair Studio for 8 kinds of job. Pick one to see what they paid and said.
Sandra is the best. The salon is beautiful and so chill. They are all so welcoming and beautiful inside and out. Highly recommend.
Thank you so much Sandra for the amazing perm. Loved the staff and very comfortable place to be. And also a big thank you for cutting my hair too. Highly recommend her services. @royallashesandhairstudio
Absolutely phenomenal. I’m from out of town and each time I visit the RGV area, I come here! Vianey is meticulously dedicated to making each brow, lash, and hair experience a 10/10!
I had another salon cancel on me at the last minute, and I was so stressed. Sandra was incredibly kind and arranged for me to be accommodated early that morning, and I couldn't be more grateful. Vianey did an amazing job with my hair. She was professional, friendly, and made sure everything turned out beautifully.…
Super friendly place with great service. Scheduled right away same day with Sandra. She did an amazing job !!
Love my new hair! Thank you Vianey! My cut is perfect and the color is bright and exactly what I wanted!
| Job | Reviews | Category typical |
|---|---|---|
| Shampoo & conditioning | 9 | $35–$136 |
| Haircut | 8 | $27–$53 |
| Hairstyling | 5 | $27–$66 |
| Blowouts | 5 | $41–$109 |
| Eyebrow shaping | 5 | $20–$59 |
| Eyebrow beautification | 3 | — |
| Lash lift | 3 | — |
| Brow lamination | 3 | — |
4.9 ★★★★★ 74 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Awesome customer service love it
Thank you so much for your feedback! We are so happy you enjoyed your experience with us and hope to see you again soon :)
Sandra is the best. The salon is beautiful and so chill. They are all so welcoming and beautiful inside and out. Highly recommend.
Thank you so much for your kind words! We are so happy to be here and look forward to seeing you again soon!
Thank you so much Sandra for the amazing perm. Loved the staff and very comfortable place to be. And also a big thank you for cutting my hair too. Highly recommend her services. @royallashesandhairstudio
Thank you so much for your feedback! We are so happy you enjoyed your experience with us and hope to see you again soon :)
Great communication, great service, I will be coming back.
We appreciate you as our most valuable customer. Thank you for your review. ☺️
Absolutely phenomenal. I’m from out of town and each time I visit the RGV area, I come here! Vianey is meticulously dedicated to making each brow, lash, and hair experience a 10/10!
Thank you so much for your kind words! We are so happy to be here and look forward to seeing you again soon!
I had such a great experience with both Sandra and Vianey! Sandra cut my dad's hair and cleaned up his beard, and she did an amazing job. We honestly didn't know exactly what we wanted, but she took the little direction we gave her and completely transformed his look. Her scissor work was great, and the beard cleanup made such a big difference. I also really liked that she explained what she was thinking, talked us through the process, and checked in with my dad before making any big changes. She also did my updo for an event, and I loved it! She checked in with me throughout the process to make sure I was happy with how everything was coming together. I've always had a hard time finding a hairstylist I really want to keep going back to, but I'd definitely trust Sandra with my hair again. The salon itself also has such a nice, welcoming vibe. I also went to Vianey for a lash lift and tint and my makeup. She explained every step and always made sure I was comfortable. My lashes turned out great! I really appreciated her attention to detail because when I came back for my makeup appointment, she noticed a small change in my lashes and offered to touch them up because she wanted to make sure I was completely happy with the results. I was already happy with them, but I really appreciated how much she cared about making sure everything was just right. And my makeup... I loved it! I didn't really have a specific vision going into it, but I trusted Vianey's expertise. I originally thought I wanted a more natural look, and after talking about the quinceañera I was attending, she helped create a look that fit the event while still feeling like me. I absolutely loved how it turned out and can't wait to wear it! Overall, I had such a good experience. Sandra and Vianey are both so sweet, talented, and really take their time with you. They never made me feel rushed, always checked in throughout the appointment, and you can tell they genuinely care about doing a great job. I'll definitely be coming back!
We appreciate you as our most valuable customer. Thank you for your review. ☺️
I had another salon cancel on me at the last minute, and I was so stressed. Sandra was incredibly kind and arranged for me to be accommodated early that morning, and I couldn't be more grateful. Vianey did an amazing job with my hair. She was professional, friendly, and made sure everything turned out beautifully. The customer service was exceptional from start to finish. They truly went above and beyond, and I highly recommend this salon. I'll definitely be back!
Thank you so much for your kind words! We are so happy to be here and look forward to seeing you again soon!
Super friendly place with great service. Scheduled right away same day with Sandra. She did an amazing job !!
Thank you so much for your feedback! We are so happy you enjoyed your experience with us and hope to see you again soon!!
Love my new hair! Thank you Vianey! My cut is perfect and the color is bright and exactly what I wanted!
So happy to hear! I’m glad we achieved exactly what you wanted and we look forward to serving you in the future!
Friendly and inviting environment. My mom had her hair colored and cut and loved it! I had my hair cut, had a lash perm, and my brows done and loved everything! Thanks to Sandra and Vianey for an amazing experience!
Thank you so much for your kind words! We are so happy to be here and look forward to seeing you again soon!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
