Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Royal Moving & Storage San Jose logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Royal Moving & Storage San Jose

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 642 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Moving & Storage San Jose is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Moving & Storage San Jose is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Moving & Storage San Jose is better than —% of movers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Moving & Storage San Jose is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Moving & Storage San Jose is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Moving & Storage San Jose is better than 100% of movers.A
100

Reviews for your job

Customers hired Royal Moving & Storage San Jose for 6 kinds of job.

Royal Moving & Storage San Jose for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#71 / 203
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Furniture assembly”

Ritika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mickey and his team were super helpful and really did an awesome job of helping us move! Thank you!

Reasonable priceLocal movingFurniture disassemblyFurniture assembly
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

very great job, MICKEY was the best he did an honorable job. If you are interested in services please request MICKEY! he is the best very patient and hardworking you are lucky to have him in your presence. This team is informative and disciplined, never met a friendlier guy than MICKEY! mickey was very patient and…

Paid $500–1,000Reasonable priceSenior movingInterstate movingLocal moving
Sergey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great work!!! Guys appeared to the site, quickly and smoothly setup two phone booths. Very professional.

Reasonable priceOversized-item movingFurniture assembly
AudreyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great fast job!

Great priceLocal movingOversized-item movingFurniture disassembly
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a big move and this team put in a full 10-hour day to get everything done. They handled a huge volume of stuff efficiently and kept things moving the entire time. A small but important item went missing during the move, and instead of brushing it off, they took responsibility and made it right…

Paid $2,000+Reasonable priceLocal movingOversized-item movingFurniture disassembly
fargolLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Royal moving is the best company that you can trust They did everything with care and gently.

Reasonable priceLocal movingFurniture disassemblyFurniture assembly
Navdeep7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eugene, Victor and the gang were great ! Packed and moved, all within 7 hours.

Great priceInterstate movingFurniture disassemblyFurniture assembly
Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely incredible moving service!!! Would recommend 10/10.

Paid $1,000–1,200Reasonable priceLocal movingOversized-item movingFurniture disassembly
Faisal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joni and Halil were incredible. Very efficient, hard working and careful.

Paid $200–400Great priceLocal movingFurniture disassemblyFurniture assembly
Ishan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nick and his team were great to work with and moved our stuff out really thoughtfully and took care to set things up well in our new place.

Paid $2,000+Local movingFurniture disassemblyFurniture assembly
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Miles and crew were great! Everything went smoothly and they worked quick. 5 stars. Will definitely hire again for future jobs.

Great priceLocal movingFurniture disassemblyFurniture assembly
ThatChocolytChip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim and Sergio were very careful with everything and put together my bed securely. They are real super stars. Thank you for a good job well done.

Paid $600–800Local movingFurniture assembly

Price

$858-10% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 48%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving159$569–$1.5k
Oversized-item moving35$228–$680
Furniture disassembly21$556–$1.2k
Interstate moving12$1.6k–$4.8k
Furniture assembly12$271–$1.1k
Senior moving5$556–$1.6k

Compare with

FairPrice Movers Menlo Park logoFairPrice Movers Menlo ParkExperts Score 97Palo Alto · 4.98★Vip Pro Moving LLC logoVip Pro Moving LLCExperts Score 95Palo Alto · 4.95★Budget Movers & Storage Co logoBudget Movers & Storage CoExperts Score 93Palo Alto · 4.96★