Experts Reviews · Company report
Royal Moving & Storage San Jose logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Royal Moving & Storage San Jose

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 642 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Moving & Storage San Jose is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Moving & Storage San Jose is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Moving & Storage San Jose is better than —% of movers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Moving & Storage San Jose is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Moving & Storage San Jose is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Moving & Storage San Jose is better than 100% of movers.A
100

Reviews for your job

Customers hired Royal Moving & Storage San Jose for 6 kinds of job.

Royal Moving & Storage San Jose for local moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.159
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$569–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 314
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 159 Google reviews tagged “Local moving” · showing 20

Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Wanted to share our experience with Royal Moving. The entire process was extremely smooth and fast. They reassembled a IKEA bed and that in itself is hard but it was so easy for the 2 movers. Extremely professional and I highly recommend booking if needing movers. When I move again, they will be the company I called.

Great priceLocal moving
Laurenz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Their service was phenomenal! They had to do move a 600lb machine to the second floor and got the job done with no problems at all!

Customer photo from Laurenz's review
Local movingOversized-item moving
Ariel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The team were friendly, professional, and quick! We moved with our 5 month old baby and we wouldn't have been able to do it without their help. They were responsive and accommodating. Don't hesitate to book Royal Moving for your next move!

Reasonable priceLocal moving
Angelo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Movers were fantastic. Price was great. Thank you!

Paid $500–1,000Great priceLocal moving
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service, careful packing, I didn't need to worry about a thing!

Paid $1,000–1,500Great priceLocal moving
Olivier2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Good job!

Paid $500–1,000Great priceLocal moving
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Were amazing and fast!

Local moving
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

10/10 wonderful experience by Eugene and his team

Local moving
Vidya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Good job

Local moving
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eugene and tim were very efficient, and careful!

Customer photo from Dan's review
Paid $500–1,000Reasonable priceLocal movingOversized-item moving
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Painless move! Both packing and unpacking — we’ve used them in the past and will use them in the future!

Local moving
Hope7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eugene & Tim did a great job! I appreciated how calm and professional they were even after hours of hard work.

Paid $4,500–5,000Reasonable priceInterstate movingLocal movingService not listed
Angel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The movers are very helpful and professional! They managed to move all my furniture within 2 hours!

Paid $1–500Great priceLocal moving
Nafisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and timely move. Included bed installment and items were moved with general care

Paid $1–500Reasonable priceLocal moving
Kiarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Job and very efficient came on time and did a very good job with handling things and packing everything. Excellent work Nick and Ali! The process to book was also very easy and straightforward 100% would book them again nd recommend for any last minute moving.

Paid $1–500Great priceLocal moving
jrflores1326 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick and his team were excellent! Very professional and thorough during our moving process. They did a great job and I would definitely recommend Royal Moving to anyone and use them again my self! Thanks guys!

Local moving
CAMACHO7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eugene and his crew were very great. I definitely would recommend good price for good work.

Local moving
Monique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We recommend Royal moving company. Arrived right on time and complete the move within the allotted time.

Paid $500–1,000Great priceLocal moving
Sapna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We did a super quick preliminary move, but it was a very energy consuming one. The team came with 3 movers, very well prepared, great attitude, super efficient. Excellent! My second time using them. They are not organizers, so you need to be coordinated/planned on your part.

Local moving
DavidLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The movers we very fast and efficient they packaged everything well and made the transaction smooth and easy.

Paid $2,000–2,500Reasonable priceLocal moving

Show more local moving reviews (139 more) →

Price

$858-10% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 48%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving159$569–$1.5k
Oversized-item moving35$228–$680
Furniture disassembly21$556–$1.2k
Interstate moving12$1.6k–$4.8k
Furniture assembly12$271–$1.1k
Senior moving5$556–$1.6k

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