Experts Reviews · Company report
Royal Moving & Storage San Jose logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Royal Moving & Storage San Jose

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 642 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Moving & Storage San Jose is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Moving & Storage San Jose is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Moving & Storage San Jose is better than —% of movers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Moving & Storage San Jose is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Moving & Storage San Jose is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Moving & Storage San Jose is better than 100% of movers.A
100

Reviews for your job

Customers hired Royal Moving & Storage San Jose for 6 kinds of job.

Royal Moving & Storage San Jose for local moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.159
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$569–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 314
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 159 Google reviews tagged “Local moving” · showing 40

Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Wanted to share our experience with Royal Moving. The entire process was extremely smooth and fast. They reassembled a IKEA bed and that in itself is hard but it was so easy for the 2 movers. Extremely professional and I highly recommend booking if needing movers. When I move again, they will be the company I called.

Great priceLocal moving
Laurenz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Their service was phenomenal! They had to do move a 600lb machine to the second floor and got the job done with no problems at all!

Customer photo from Laurenz's review
Local movingOversized-item moving
Ariel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The team were friendly, professional, and quick! We moved with our 5 month old baby and we wouldn't have been able to do it without their help. They were responsive and accommodating. Don't hesitate to book Royal Moving for your next move!

Reasonable priceLocal moving
Angelo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Movers were fantastic. Price was great. Thank you!

Paid $500–1,000Great priceLocal moving
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service, careful packing, I didn't need to worry about a thing!

Paid $1,000–1,500Great priceLocal moving
Olivier2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Good job!

Paid $500–1,000Great priceLocal moving
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Were amazing and fast!

Local moving
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

10/10 wonderful experience by Eugene and his team

Local moving
Vidya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Good job

Local moving
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eugene and tim were very efficient, and careful!

Customer photo from Dan's review
Paid $500–1,000Reasonable priceLocal movingOversized-item moving
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Painless move! Both packing and unpacking — we’ve used them in the past and will use them in the future!

Local moving
Hope7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eugene & Tim did a great job! I appreciated how calm and professional they were even after hours of hard work.

Paid $4,500–5,000Reasonable priceInterstate movingLocal movingService not listed
Angel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The movers are very helpful and professional! They managed to move all my furniture within 2 hours!

Paid $1–500Great priceLocal moving
Nafisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and timely move. Included bed installment and items were moved with general care

Paid $1–500Reasonable priceLocal moving
Kiarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Job and very efficient came on time and did a very good job with handling things and packing everything. Excellent work Nick and Ali! The process to book was also very easy and straightforward 100% would book them again nd recommend for any last minute moving.

Paid $1–500Great priceLocal moving
jrflores1326 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick and his team were excellent! Very professional and thorough during our moving process. They did a great job and I would definitely recommend Royal Moving to anyone and use them again my self! Thanks guys!

Local moving
CAMACHO7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eugene and his crew were very great. I definitely would recommend good price for good work.

Local moving
Monique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We recommend Royal moving company. Arrived right on time and complete the move within the allotted time.

Paid $500–1,000Great priceLocal moving
Sapna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We did a super quick preliminary move, but it was a very energy consuming one. The team came with 3 movers, very well prepared, great attitude, super efficient. Excellent! My second time using them. They are not organizers, so you need to be coordinated/planned on your part.

Local moving
DavidLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The movers we very fast and efficient they packaged everything well and made the transaction smooth and easy.

Paid $2,000–2,500Reasonable priceLocal moving
PaulLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent moving service, really quick and easy, they got the job done in a lot shorter time than expected.

Local moving
Jin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent moving service, really quick and easy, they got the job done in a lot shorter time than expected.

Local moving
JoannetteLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I was so impressed with their performance, and attention to detail! I will definitely be using this company again.

Great priceLocal moving
Mattie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick and team did a wonderful job! They handled all of our items with care and were very efficient and communicative throughout. We would recommend!

Reasonable priceLocal moving
Tushar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick and his team were fantastic and very efficient! we moved from a 2 story townhome to a single story full 3bd home. they took great care of the furniture when packing and setting the furniture back. assembling and putting it back together was well done. highly recommend! The value is well worth it!

Paid $1,500–2,000Reasonable priceLocal moving
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick and Yan were fantastic with the move. They were very careful with our valuables, incredibly quick and efficient, and a wonderful attitude. I'd work with Royal Moving just for these two alone. Please be sure to work with the office to ensure they have enough support. Despite our accounting of all our furniture…

Paid $1,500–2,000Reasonable priceLocal moving
SamanthaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick and Yan saved the day with our move! We had a lot of heavy furniture and breakable decor and they wrapped everything perfectly and nothing was broken. They had great attitudes during the day and kept smiling even when having to run up and down the stairs all day. It's worth noting that even though I filled out…

Paid $1,500–2,000Local movingOversized-item moving
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service for a 1 bedroom apartment move. I would hire them again in the future.

Great priceLocal moving
DavidLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Efficient and quick. They worked non-stop with two flights of stairs. Nick and the team did a great job. Would use again.

Reasonable priceLocal moving
Huru1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did a great job and moved everything very carefully and smoothly, no damage and they placed the furniture very neatly. I will call them again in the future! These guys are great!

Paid $500–1,000Reasonable priceLocal moving
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Perfect moving experience. They were super professional and efficient. Would hire again.

Paid $500–1,000Great priceLocal moving
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job. Guys were very professional , accurate and fast. Will use them again .

Great priceLocal moving
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job!

Paid $500–1,000Reasonable priceLocal moving
Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These movers were incredible. I had the dream team of 5 incredibly fast, nice, helpful movers to help me move out of a crowded 3 bedroom into a new house a few towns away in the mountains. Here’s where these movers knocked it out of the park: My new house is located up a cliff. Theres no way for a moving truck to…

Paid $3,000–3,500Great priceLocal movingOversized-item moving
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everything went smoothly. All items moved in a timely manner and packed safe and secure. Highly recommend

Great priceLocal moving
NickLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great movers! Will be using these guys again for any future moves!

Paid $500–1,000Great priceLocal moving
Madison13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Really great job! Highly recommend

Paid $500–1,000Reasonable priceLocal moving
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eugene and his crew worked really hard and were very thoughtful. They asked questions and were very helpful.

Local movingOversized-item moving
Evan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nick and Enir were great; all of my items were packed and moved safely. They took the time to help me set up my new apartment with the items right where I wanted. Would definitely recommend.

Local moving
Madeo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This guys made a really good job. I needed to finish my moving asap, and they helped me with it. Thanks

Paid $500–1,000Reasonable priceLocal moving

Show more local moving reviews (119 more) →

Price

$858-10% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 48%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving159$569–$1.5k
Oversized-item moving35$228–$680
Furniture disassembly21$556–$1.2k
Interstate moving12$1.6k–$4.8k
Furniture assembly12$271–$1.1k
Senior moving5$556–$1.6k

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