Experts Reviews · Company report
Royal Moving & Storage San Jose logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Royal Moving & Storage San Jose

Palo Alto, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 642 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Moving & Storage San Jose is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Moving & Storage San Jose is better than 94% of movers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Moving & Storage San Jose is better than —% of movers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Moving & Storage San Jose is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Moving & Storage San Jose is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Moving & Storage San Jose is better than 100% of movers.A
100

Reviews for your job

Customers hired Royal Moving & Storage San Jose for 6 kinds of job.

Royal Moving & Storage San Jose for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Oversized-item moving”

Laurenz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Their service was phenomenal! They had to do move a 600lb machine to the second floor and got the job done with no problems at all!

Customer photo from Laurenz's review
Local movingOversized-item moving
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mick and the team were great—thoughtful, careful, and thorough in their approach. I would absolutely hire them again.

Interstate movingOversized-item moving
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eugene and tim were very efficient, and careful!

Customer photo from Dan's review
Paid $500–1,000Reasonable priceLocal movingOversized-item moving
chelsea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eugene and his crew at Royal Moving Company did an amazing job with our lengthy move. They ensured everything was packed amazingly and handled our giant restoration hardware bed like pros. So glad to have found them!

Customer photo from chelsea's review
Great priceOversized-item moving
SamanthaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick and Yan saved the day with our move! We had a lot of heavy furniture and breakable decor and they wrapped everything perfectly and nothing was broken. They had great attitudes during the day and kept smiling even when having to run up and down the stairs all day. It's worth noting that even though I filled out…

Paid $1,500–2,000Local movingOversized-item moving
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome movers, fast, thorough, friendly. Moving was a breeze. Helped with large sized items and re assembly

Oversized-item moving
Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These movers were incredible. I had the dream team of 5 incredibly fast, nice, helpful movers to help me move out of a crowded 3 bedroom into a new house a few towns away in the mountains. Here’s where these movers knocked it out of the park: My new house is located up a cliff. Theres no way for a moving truck to…

Paid $3,000–3,500Great priceLocal movingOversized-item moving
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eugene and his crew worked really hard and were very thoughtful. They asked questions and were very helpful.

Local movingOversized-item moving
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The quality of service was excellent! Eugene and crew wrapped and unwrapped all the furniture and took great care in moving all my belongings. They asked questions when necessary and were very accommodating throughout the process! I would highly recommend their services to anyone moving!

Reasonable priceOversized-item moving
Randall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hard-working crew that took great care of our things. Efficient and courteous! Would definitely use them again.

Oversized-item moving
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great guys! Done pretty decent job, very satisfied!

Paid $500–1,000Reasonable priceOversized-item moving
MarlenaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing service from the team who helped move me out then in! Ray and his team were quick and efficient and very friendly. Highly recommend!

Paid $1,000–1,500Reasonable priceLocal movingOversized-item movingFurniture disassembly
Angelina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So grateful for your service! So professional and efficient would definitely recommend 10/10

Paid $500–1,000Reasonable priceLocal movingOversized-item moving
Kelson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Second time using Alex and his team and they did not disappoint. As first time home buyers we wanted people we could trust, and they delivered again. Fast without ever feeling rushed, and the attention to detail was excellent. Everything was wrapped and protected carefully, nothing got damaged, and they were…

Paid $1,500–2,000Great priceLocal movingOversized-item movingFurniture disassembly
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

very great job, MICKEY was the best he did an honorable job. If you are interested in services please request MICKEY! he is the best very patient and hardworking you are lucky to have him in your presence. This team is informative and disciplined, never met a friendlier guy than MICKEY! mickey was very patient and…

Paid $500–1,000Reasonable priceSenior movingInterstate movingLocal moving
Sergey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great work!!! Guys appeared to the site, quickly and smoothly setup two phone booths. Very professional.

Reasonable priceOversized-item movingFurniture assembly
Shivangi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend Royal Moving and Storage company to everybody. Great job done by Nick. Thank you, team.

Great priceInterstate movingOversized-item moving
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and value! The crew was professional and courteous, handling our massive amount of stuff with great care. Will use again for sure (but hopefully not too soon because moving is exhausting!)

Great priceLocal movingOversized-item moving
Albert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Vlad and bekzod did a great job fast n reliable

Senior movingInterstate movingOversized-item moving
Jin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

10000/10 recommend; alex, tim 1, tim 2, & arthur were so helpful with making the moving process incredibly easy and quick. what would’ve taken me several days took them a couple hours, & they were accommodating with everything from packing, relocating, moving things around, throwing away trash, etc for a reasonable…

Paid $600–800Reasonable priceLocal movingOversized-item moving
RajeevLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We got more than an exceptional service from Nick & Riam at an affordable rate. Professional, on-time, and super friendly staff. Would 100% recommend Royal Moving company for moving services.

Paid $600–800Great priceLocal movingOversized-item movingFurniture disassembly
AudreyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great fast job!

Great priceLocal movingOversized-item movingFurniture disassembly
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrei, Bekzod, Ivan, Nail, and Oleksander helped my inlaws move into their new home and were and absolute delight to work with. They were punctual and moved a ton of big heavy Tuscan furniture. Would absolutely recommend them and work with them again in the future!

Paid $2,000+Great priceInterstate movingLocal movingOversized-item moving
Elif4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I want share that they have a great service. they are also professional. ı definitely recommend this company

Paid $1,000–1,200Great priceLocal movingOversized-item movingFurniture disassembly
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service! very professional & efficient! moved a large pool table, couch and desk. great service!

Paid $800–1,000Great priceOversized-item moving
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a big move and this team put in a full 10-hour day to get everything done. They handled a huge volume of stuff efficiently and kept things moving the entire time. A small but important item went missing during the move, and instead of brushing it off, they took responsibility and made it right…

Paid $2,000+Reasonable priceLocal movingOversized-item movingFurniture disassembly
InsangLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic movers. Moved 40 years worth of stuff over the bay.

Paid $1,000–1,200Reasonable priceOversized-item moving
Emily11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very fast and efficient deliver. Nick and Sasha did a great job delivering my shipment

Oversized-item moving
Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely incredible moving service!!! Would recommend 10/10.

Paid $1,000–1,200Reasonable priceLocal movingOversized-item movingFurniture disassembly
Stacy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Were very fun, good with packing, and are very polite. I would highly recommend using them.

Paid $600–800Not sureLocal movingOversized-item moving
Cody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Everyone involved was fantastic. Responses were incredibly fast from their admin and everyone worked very efficiently. Highly recommend

Paid $1,600–1,800Reasonable priceLocal movingOversized-item moving
Klarenze1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Miles and Halil did an amazing job, highly recommend! Very easy to work with. They work fast and well together. 10 out of 10

Paid $800–1,000Reasonable priceOversized-item moving
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you Miles and his crew! Amazing hardworking reasonable movers. They moved so much stuff and made it really easy for us, always asking if they can do more until the very end. Moving is a nightmare but I couldn’t have imagined doing it without them. Look no further for your moving needs.

Paid $1,600–1,800Reasonable priceLocal movingOversized-item moving
Huru2 months ago★★★★★

Rating only, no written review.

Paid $500–1,000Reasonable priceLocal movingOversized-item moving
antoinette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceLocal movingOversized-item movingFurniture disassembly

Price

$858-10% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 48%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving159$569–$1.5k
Oversized-item moving35$228–$680
Furniture disassembly21$556–$1.2k
Interstate moving12$1.6k–$4.8k
Furniture assembly12$271–$1.1k
Senior moving5$556–$1.6k

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