Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers for the closed Royal Tree Service in Carteret, NJ, report a 4.9 rating based on 187 reviews, with the owner responding to 89 percent of feedback. Customers frequently praise the company for fair pricing, punctuality, professional communication, and thorough cleanup after services like tree removal and trimming. However, low-star reviews cite patterns of unauthorized work, significant price discrepancies from initial estimates, and missed appointments without notice.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
187 Google reviews we collected
Phrases our text analysis found in 172 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 172 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was professional, knowledgeable, and took the time to carefully assess our trees before recommending the best solution.”
“Royal Tree Service Very efficient, great customer service reasonable price.”
“Company gave one price, called to verify the price and conditions, company sent a proposal by email requesting “sign and return” never saw email becau…”
“They answer their phone, call back when they say they will and show up for work when they say they will (and on time too!”
“very happy with their work and would recommend them to anyone!”
“I could not recommend them enough!”
“Of course, you also want competent people who do a great job and Royal Tree excelled at that as well—they did the significant pruning competently and…”
“When trimming he did a horrible job.”
“Jon, his foreman Jason, and the crew who did our tree pruning listened carefully to my requests and could not have been nicer.”
“I highly recommend them for anyone needing reliable tree care services.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Royal Tree Service for 4 kinds of job. Pick one to see what they paid and said.
Royal Tree Service Very efficient, great customer service reasonable price. I researched 3 competitors and Royal came in hands down. Highly recommended. They will definitely be my go to for future projects.
Excellent Service. They came out gave an estimate and had the work done in less than a week. Prices are fair and reasonable.
These guys are great! They answer their phone, call back when they say they will and show up for work when they say they will (and on time too!). They did a great job at a great price. You can tell when they care about the quality of their work. Very professional. As they were finishing up, I requested some…
Thanks to John and his crew for removing a tree branch that has been laying on top of my garage since that Friday night July 4th weekend storm. After being given a lot of empty promises, Royal Tree Service took care of it within 24 hours of me contacting them. They will be my go to people next time.
Used Royal tree service today for the first time.These people were extremely professional!very happy with their work and would recommend them to anyone!nice job gentlemen!
First of all, it's always wonderful to have good people doing work for you. Jon, his foreman Jason, and the crew who did our tree pruning listened carefully to my requests and could not have been nicer. Of course, you also want competent people who do a great job and Royal Tree excelled at that as well—they did the…
| Job | Reviews | Category typical |
|---|---|---|
| Tree trimming & pruning | 25 | — |
| Tree removal | 21 | — |
| Tree stump removal | 13 | — |
| Tree stump grinding | 5 | — |
4.9 ★★★★★ 187 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Royal Tree Service Very efficient, great customer service reasonable price. I researched 3 competitors and Royal came in hands down. Highly recommended. They will definitely be my go to for future projects.
Excellent Service. They came out gave an estimate and had the work done in less than a week. Prices are fair and reasonable.
Thank you Brian! We appreciate your thoughtful feedback
These guys are great! They answer their phone, call back when they say they will and show up for work when they say they will (and on time too!). They did a great job at a great price. You can tell when they care about the quality of their work. Very professional. As they were finishing up, I requested some additional trimming of a tall cedar tree. Without question or hesitation, they got right to it. They cleaned up well. You wouldn't have known they were there except for a missing dead tree and other nicely trimmed ones. I wish all my contractors were as good as Royal Tree Service.
Thank you Steven! Appreciate the opportunity and the generous feedback. Thank you my friend!
Thanks to John and his crew for removing a tree branch that has been laying on top of my garage since that Friday night July 4th weekend storm. After being given a lot of empty promises, Royal Tree Service took care of it within 24 hours of me contacting them. They will be my go to people next time.
Thank you Maggie! Thank you for having us. Many blessings!
Highly recommended. Provided Service above and beyond.
Thank you Rico! Thank you for the opportunity really appreciate you keeping us busy. Thank you my friend!
Used Royal tree service today for the first time.These people were extremely professional!very happy with their work and would recommend them to anyone!nice job gentlemen!
Thank you Chris! Very thankful and we appreciate the opportunity. Thank you!
First of all, it's always wonderful to have good people doing work for you. Jon, his foreman Jason, and the crew who did our tree pruning listened carefully to my requests and could not have been nicer. Of course, you also want competent people who do a great job and Royal Tree excelled at that as well—they did the significant pruning competently and at a good pace. And the price was fair. I highly recommend them!
Thank you Ellen, we really appreciate the wonderful feedback and the opportunity! Pleasure working with you... thank you!
Excellent experience with this tree service. The team was professional, knowledgeable, and took the time to carefully assess our trees before recommending the best solution. The work was completed safely, efficiently, and the property was left clean afterward. I highly recommend them for anyone needing reliable tree care services.
Thank you Misty! Appreciate the opportunity and feedback. Pleasure working with you!
Jon, Jason and the team did a fantastic job! We hired them to remove a 3 story tall tree in our backyard. The team was able to safely remove the tree and grind the stump with care and all within 1 day. The team was friendly, safe, and ensured the yard was even cleaned up afterwards. Fair pricing and great communication. Will absolutely hire them again and highly recommend them!
Thank you Gina! We appreciate the wonderful feedback. Pleasure working with you...Thank you!
Jon and team are amazing. They have done projects at my home and in the neighborhood. Fair pricing, quality work, and great clean up.
Thank you Jeff! Appreciate you having us back in the neighborhood. Always a pleasure, thank you!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
