Susan Radaich1 reviewTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service,great experience thanks alot
Royalty Garage Door Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 92 garage door repair servicesPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 79 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
23%reviews answered by the owner
Oct 2026latest review
Royalty Garage Door Repair at a glance
Google reviewers rate Royalty Garage Door Repair five stars based on seventy-nine reviews, noting that the owner responds to twenty-three percent of feedback. Customers frequently cite punctual same-day service, clear communication, and fair pricing for motor, spring, and full door repairs. Technicians are described as professional and thorough, often inspecting the entire system and explaining maintenance needs. The provided excerpts contain no low-star reviews, so no recurring criticisms are identified.
- Google rating: 5.0 out of 5 from 79 reviews (99% five-star).
- Reviews on this page: 79 Google reviews (78 with written comments, 15 with photos).
- Owner responses: the business replied to 23% of reviews.
- Most recent review: October 22, 2026.
- Service: Garage Door Repair Service serving Yorba Linda, California.
Data from Google, last updated October 26, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royalty Garage Door Repair: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royalty Garage Door Repair: 99/100 on this factor. Category median: 94.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royalty Garage Door Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royalty Garage Door Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
79 Google reviews we collected
- 5 stars7899%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
- Praise144100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2091%
- Reasonable29%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response3625%
- Staff & attitude2719%
- Quality & results2417%
- Price & value1913%
- Would recommend1913%
- Communication128%
- Honesty & trust75%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was respectful, worked efficiently, and made sure everything was tested before leaving.”
“The technician was professional, friendly, and took the time to inspect the entire system.”
“I had a great experience with Ryan,he came out one hour after I called He came and repaired my broken motor and my springs and he did that in less tha…”
“great communication, fair pricing and outstanding workmanship!”
“He was the best bid I got After three estimates, I definitely recommend this company and will definitely use them in the future.”
“Scheduling the appointment was simple, communication was excellent, and I received a call before the technician arrived.”
“He identified the real cause, fixed it properly, and made sure it was reliable before leaving It’s been working perfectly ever since!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Royalty Garage Door Repair for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I had a great experience with Ryan,he came out one hour after I called He came and repaired my broken motor and my springs and he did that in less than two hours. He was the best bid I got After three estimates, I definitely recommend this company and will definitely use them in the future. Thanks very much.
Lidor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
i’m so surprised with this company in the past, I had a bad experience with other company, but this company changed my whole perspective about it services! technician came on time. Call me an hour before to prove the arrival. replaced my Motor and give me a fair price so grateful for this company! definitely, we recommend family and friends!! 5 star!
Shani6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We recently moved into a new house and noticed the garage door wasn’t closing properly. After reading the positive reviews, we decided to give this company a try, and we’re so glad we did. The technician was professional, friendly, and took the time to inspect the entire system. Everything was repaired during the…
יובל1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Fantastic service from beginning to end. Scheduling the appointment was simple, communication was excellent, and I received a call before the technician arrived. He was respectful, worked efficiently, and made sure everything was tested before leaving. It’s refreshing to work with a company that truly values customer satisfaction.
יובל3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
What impressed me the most was how respectful the technician was He arrived on time , wore shoe covers inside the garage, cleaned up after the repair and didn’t leave until he made sure the door opneded and xlosed perfectly serval times Details that make a difference.
Bessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The technician was fantastic. He arrived exactly when scheduled, worked efficiently, and explained every step of the repair in a way that was easy to understand. He even checked the rest of the system to make sure everything was safe before leaving. It’s hard to find this level of customer service these days.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 15 | — |
| Garage door consultation | 10 | — |
| Customer support | 5 | — |
| Garage door design | 4 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 79 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
susan Radaich1 reviewTotal number of Google reviews susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a great experience with Ryan,he came out one hour after I called He came and repaired my broken motor and my springs and he did that in less than two hours. He was the best bid I got After three estimates, I definitely recommend this company and will definitely use them in the future. Thanks very much.
Lidor Shlomo1 reviewTotal number of Google reviews Lidor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlei’m so surprised with this company in the past, I had a bad experience with other company, but this company changed my whole perspective about it services! technician came on time. Call me an hour before to prove the arrival. replaced my Motor and give me a fair price so grateful for this company! definitely, we recommend family and friends!! 5 star!
Shani Zeira6 reviewsTotal number of Google reviews Shani has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe recently moved into a new house and noticed the garage door wasn’t closing properly. After reading the positive reviews, we decided to give this company a try, and we’re so glad we did. The technician was professional, friendly, and took the time to inspect the entire system. Everything was repaired during the visit, and he even shared a few maintenance tips to keep it running smoothly.
יובל פינקוס1 reviewTotal number of Google reviews יובל has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic service from beginning to end. Scheduling the appointment was simple, communication was excellent, and I received a call before the technician arrived. He was respectful, worked efficiently, and made sure everything was tested before leaving. It’s refreshing to work with a company that truly values customer satisfaction.
יובל גבעול3 reviewsTotal number of Google reviews יובל has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhat impressed me the most was how respectful the technician was He arrived on time , wore shoe covers inside the garage, cleaned up after the repair and didn’t leave until he made sure the door opneded and xlosed perfectly serval times Details that make a difference.
Bessa Jamal1 reviewTotal number of Google reviews Bessa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe technician was fantastic. He arrived exactly when scheduled, worked efficiently, and explained every step of the repair in a way that was easy to understand. He even checked the rest of the system to make sure everything was safe before leaving. It’s hard to find this level of customer service these days.
סהר אלישע7 reviewsTotal number of Google reviews סהר has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI don’t usually leave reviews, but this company really earned one. My garage door got stuck halfway open early in the morning, and I was worried I’d have to miss work. They were able to fit me into their schedule the same day. The technician arrived on time, explained exactly what was wrong, and had everything fixed much faster than I expected. The door works smoothly now, and the whole experience was stress-free.
Zaur Ruvinov2 reviewsTotal number of Google reviews Zaur has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIv used this company twice now And both experiences have been excellent The technician was proffesional , friendly and completed the work perfectly
Ophir Regev4 reviewsTotal number of Google reviews Ophir has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy garage door had become unreliable and would only open halfway. They diagnosed the issue quickly and had everything working perfectly before leaving. The entire visit was professional and efficient.
Business details
- Address: 23361 Madero Ste 241, Mission Viejo, CA 92691
- Phone: (949) 997-3822
- Website: royaltygaragedoorrepair.com
- Service area: Yorba Linda, CA