Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%95+13.4Replies to reviews 7%37+2.6Craft & service penalty78−2.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Rozga Plumbing Corp.

Milwaukee, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 814 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rozga Plumbing Corp. is better than 85% of plumbers.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rozga Plumbing Corp. is better than 79% of plumbers.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rozga Plumbing Corp. is better than 78% of plumbers.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rozga Plumbing Corp. is better than 95% of plumbers.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rozga Plumbing Corp. is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rozga Plumbing Corp. is better than 37% of plumbers.D
37

Reviews for your job

Customers hired Rozga Plumbing Corp. for 8 kinds of job.

Rozga Plumbing Corp. for sump pump installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Sump pump installation”

NathanielLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Have been using Rozga for about a year now. They have done plumbing on my kitchen, and two bathrooms. I am always impressed with their timelines, quality of work, and care of my property. I am proud to call them my plumbers and I frequently refer them when asked. Thanks Rozga!

Reasonable priceGarbage disposal installationPlumbing leak detectionFaucet repair
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rozga Plumbing is far and away the best. They've helped us with a number of different projects - some quite complex - at 2 different houses. Every single person on their team provided excellent communication and excellent service. We also really appreciate working with locally owned companies. It really does make all the difference. 10/10 would recommend.

Paid $2,000+Reasonable priceToilet repairWater heater installationGarbage disposal installation
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job! Would use them again & recommend them to others. We had broken pipes under our basement floor & needed a new sump & pump & new wash tub. After a few bids Rozga came in competitively but Dan who came for the estimate was very informative & though. The day of the job Dan, Matt & Marcus arrived on time.…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSump pump repair
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had an “above and beyond” customer experience a couple years ago when our water heater flooded our basement over Easter weekend. Recently we had another “above and beyond” customer experience when our bathroom sink was leaking and our sump pump needed to be replaced. Same day service both times. Rozga Plumbing…

Paid $2,000+Reasonable priceWater heater installationPlumbing leak detectionFaucet repair
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend this company. Their team consistently delivers exceptional results. Cody, from the office, provided comprehensive guidance throughout the entire process of upgrading our sump pump systems to new combination units. He even suggested a cost-effective solution by relocating a recently installed pump…

Paid $2,000+Reasonable priceSump pump installation
cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are true pros. They are punctual, knowledgeable, informative and cleaned up after a pretty messy job. Honest pricing. Great follow up. They will be installing a water heater which they discovered I needed when they were diagnosing my washing machine problem.

Paid $1,800–2,000Reasonable pricePlumbing leak detectionPlumbing pipe repairSump pump installation
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been working with Rozga for almost 20 years. They have great service and transparent pricing.

Paid $600–800Great priceSump pump installation
Julia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I entered a request for service online and was pleased to get a phone call back very quickly. Dan, one of their technicians came out the next day, diagnosed the problem, showed me some options for a solution and proceeded to do the work right away. Everything was installed and in working order the same day. Dan…

Paid $1,000+Reasonable priceWater heater installationSump pump installation
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service this morning from Rozga plumbing. Super professional and friendly. Arnold S. was the technician that was here. He explained some options for two different projects and followed up with a detailed explanation for usage and maintenance going forward after the work was completed. Couldn't be more pleased with the service.

Paid $1,000+Reasonable priceToilet repairDrain cleaningSump pump installation
KellyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best experience I've ever had with a plumber. Jason was great at explaining things, very neat and completed not only replacing both our sump pumps but fixed a leak in the main bathroom as well. I called one day and the next day all my problems were taken care of and the charges were fair. Will not hesitate to call again or recommend.

Paid $1,000+Reasonable pricePlumbing leak repairSump pump installation
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Friendly tech, honest assessment of work needed, reasonable time spent. Timely appointment despite every plumber in town being overwhelmed due to the flooding. Thank you, Andy S.

Sump pump installation

Price

$938+101% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 70%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$353–$1.2k
Drain cleaning48$227–$554
Plumbing leak detection32$124–$633
Water heater installation31$1.2k–$2.4k
Toilet repair30$227–$606
Faucet installation30$305–$986
Faucet repair29$205–$607
Shower repair19$251–$718

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